I need to have 85 characters to leave my one-star review. We'll, it's simple, really. I just felt very uncomfortable there. Sitting in the lobby, waiting for my son, I was asked for my ID because... I honestly don't know why. It's just not an atmosphere that I can recommend............. read more

We are here at this business on time to get our Vape juice and they are not here so I'll include a picture of them not open on time yet again. If you put hours on your business, I think you should be obligated to beyond. OK read more

Oasis Vape - Store locked up - Vape Shops Near Me - Albuquerque, New Mexico

This place is amazing everyone is so nice and they have a great selection. Cheyenne helped me out and she is cool asf ask for her !! Great vibes all around read more

I don't even know where to being my praise for these guys. First off, my personal experience with these guys... So a week ago Oasis Vape had a Reddit coupon for 50% off their entire juice line. I decided to get 240ml of Fruity Pebbles for myself on a whim and 120ml of a "Build it yourself" mix for a friend for only $15 and $10 respectively. That's an INSANE price for some high quality juice. Shipping was $9, but I guess that had to do with the weight of the bottles. Anyway....fast forward three days and I have my juice in hand. But, unfortunately an error was made in bottling. I received a 240ml bottle of the "DIY" blend and only 120ml of the Fruity Pebbles. Whats even worse is that the DIY blend was purchased for a friend. So while he got double the juice for what he paid and I got half. Well, four emails later they send out a brand spanking new order with the correct bottle sizes. And if that wasn't enough I got a call on my cell phone from an employee saying how sorry they were and even refunded me as an apology!!! I was speechless! THIS is how you do customer service. As far as the juice it's fantastic. Super flavorful, lots of customization's, great vape production. I am now a lifelong customer and urge you to give them a try as well. read more

I have bought thousands of dollars of product from this company over the years. Recently I purchased a Novo and when I got home and opened it, it had been tampered with and the box had a rock in it instead of the device.. I contacted customer support and it took days for them to respond, they were very skeptical but eventually agreed to replace the device.. when I went to get the new device today the store manager was rude and all but called me a liar. He never apologized and stayed defensive the whole time, making comments like.. "I find it very strange" and his coworker chiming in with.. "especially with the plastic wrap still on it" umm yea no $h!t that's because whoever returned it to the store had carefully opened it and then glued the plastic wrap to the box... I will take my money and business elsewhere after the way I was spoken to and treated... I wouldn't drive 80 miles at $5 a gallon to replace a $30 device if I hadn't been wronged! This company has no customer respect! read more

See all

In a panic to find an open Oasis Vape and this location is open til 8:00 pm! I had crazy questions about coils and vape juices and Gabriel was extremely helpful, professional and friendly! He took his time helping and I never felt he was in a rush to get to next customer. Gabriel explained coils and temperatures to me in a way that I completely understood! The store is open and clean with great energy. My new favorite Oasis Vape location! read more

Oasis Vape - Vape Shops Near Me - Albuquerque, New Mexico

Purchased some of the Acid Rain flavor. It broke 4 of my carts before I realized what was going on. Took my broken carts and the liquid back to the shop and told them what was going on. They laughed at me and very condescendingly told me it was not possible. A bunch of assholes work here. read more

Been using this store for years , and have spent thousands of dollars here , all for some shitty customer service today , at the end of the day , Dillon is the only employee there that is worth a shit , sucks he wasn't there today , Because it's that last time I'll be going back read more

I've been a customer for 3 years. I like that place, I like the people, good flavors, chill vibe. But when you break a customer's (read; my) tank, an apology doesn't quite cut it. An offer to discount an inferior tank is kind of insulting. Now I'm afraid I won't be returning. Ever. I came in for a coil, you kids broke my tank and did nothing. I've been in the customer service industry since 94', this is the polar opposite of service, and you ought to feel at least some modicum of shame. I wish you all the best, but now I'm off to find a new vape spot. To quote Lauren Hill, "You might win some but you just lost one." I hope none of your customers in the future have to be told "Oops, I broke your stuff" again. read more

Only sells pre-made juice that only goes to a certain strength. Used to be great. No longer the case.

Best oasis option!!! There are many oasis locations through Rio and ABQ, but this is the only one I will go too. I stopped going to the one in Rio because of a particular associate that was rude. The service here is amazing. Friendly service, very knowledgeable. They have lots to choose from and are great at helping me figure out what I want when I look for something new. Seems silly, but one of the perks is the trivia questions they have posted. It's fun to try and guess. Also dont miss their 50% on wednesdays and sundays on house blends. I like almost all of their jusices. read more

So I started vaping recently and they were nice and got me all set up. Well it came time to change a coil, I did and it seemed to burn out really fast. They said I probably got a defective one. I thought being new I might've made a mistake so I asked the guy to show me how it's done and he did but he installed it connecting the coil to the drip tip first instead of how I'd done it by attaching at the base. Was all fine and dandy, I did notice it seemed like alot of fluid was in the center... Well it burned out really quick approx 30 ml later, guess all they carry is defective coils lol. So I go to change it. Holy fuck the coil is stuck to the drip tip, it will not come undone. While trying to remove it the tank cracked, because as I found out the reason you attach it to the base is so you can grip it with tools according to several vlogs and the bottom threading is called the mount while the top is only a protective seal. Well I was fusturated and my tank now being blown I decided I was gonna just see how hard this was to detach anyway. Finally I had to use a vicegrip and a torque gun to remove it after struggling for about 2 hours after the tank was broken and I was using full force at this point. And ah ha I discovered why it has been so difficult aside from being installed wrong, the tiny bits of threading smok describes as a protective seal (not the mount). He misthreaded it and continued to force it down. So basically they are friendly and will sell you anything, however the staff seems to have no knowledge of their products and will break yours if you ask for help. I won't be back read more

Best vape shop ! Juice is awesome and they have great customer service ! Was purchasing at just vape and their juice is harsh but oasis has a wide variety of flavors that go to together perfectly. read more

I consistently drop some serious money here and it's not something I plan to change despite my many attempts to budget. I tell myself ,"but their prices are great." And " I need that strawberry jam by jam monster, instead of a whole cake from Whole Foods." But despite their excellent products, knowledge, and prices, my reoccurring businesses has as much to do with the products as it does with the way they treat their customers. When you walk they make sure to welcome you and they always have knowledge and suggestions for their products. Despite having to wait a while at times, it's worth it because the people that work there are great. I recently experienced unethical car booting by a neighboring business at best pets pet food. That's a very long extensive story, however the people at oasis vapes assisted me with additional information and sent my complaint to the building owner when the owners of best pet foods refused. Thanks again guys. read more