First of all, Clarity Windows is not a regular window installer / supplier. There is no showroom. Alex, the owner, will come to your house with a sample of the windows in his Jeep. It is no frills! The second thing is, because you are dealing with only one person, you do not get the runaround from a big office staff (see my review regarding Thermotech Windows for example). Alex provides a high quality product for a great price. We had some small issues with installation which were mostly resolved. There is one outstanding issue which is why I gave 4 stars instead of 5. You would not use Clarity if you had a million dollar home, but the windows are great, and I really enjoyed doing business with them. They replaced around 7 windows and 1 door on our home. read more