Still no change with the food. Mom complains constantly. So sad. The staff is very nice though.read more

Worked here for 16 years. I watched it go from a premiere facility with expert staff to what it is…read morenow. The standard for us staff was to have things be good enough for our own Mom, Dad or Grandparents to live there. This is far from the case. It recently sold to an out of state corporation, but the same unprofessional and dishonest director is running it. Beware. There is only 1 maintenance employee for three (3) buildings in the area. How they are managing to provide proper service is a mystery, especially emergency service. They are also operating the housekeeping and dietary departments with grossly inexperienced staff and fewer staff than is needed to provide proper services. Steer clear of this place at all costs. I resigned my position, sadly, as I could no longer represent a declining product that was once so great. I felt it was a disservice to the seniors residing there.

I am very pleased and grateful for the care my mother has received at American House…read more Dee Jones has treated my 93 yr old mother with tenderness, sincerity and professionalism. Dee is a great asset to this facility.

From the owner: Located in Rochester Hills, MI, American House Hampton Village is a premier Assisted Living and…read moreMemory Care Facility offering compassionate care and best-in-class services. Our dedicated team provides personalized assistance to ensure the well-being and comfort of our residents. We are committed to enhancing the quality of life for seniors in the Rochester Hills area. Our focus on dignity and respect sets us apart as a trusted provider of senior care services in MI. With a range of amenities and activities designed to promote social engagement and overall wellness, American House Hampton Village offers a nurturing environment where residents can thrive.

I started working last week at the Sterling Heights location. I love the staff and owners Steve and…read moreTara. Excellent guidance so far!! I look forward to my new Career here!!!

Very kind, professional employees. Everyone helpful in the office. Caregiver punctual and…read moreattentive to my parents needs.

This is a very nice senior living complex the employees are great and the service seems totally…read moregeared towards the entertainment and comfort of the residents.

Lisa was so friendly and helpful during our visit my father decided to add his name to the wait…read morelist and stay there. The food was great. The place is very clean. The residences were all happy and many spent time talking to us. Lisa knew all their names and helped some during our tour.

I highly recommend this place. This is my dad's third stay here, and we've had another positive…read moreexperience. Yes, sometimes you have to be patient because the nurses are very busy, but the majority of them do a fantastic job and truly care about their patients. A special thank you to Nautica, Cindy,Alexandra, and Desmond for the outstanding care and compassion they showed my dad. I also can't say enough about the physical therapists, Dawn and Mariah. They were absolutely incredible and bent over backwards to make sure my dad received the best care possible and was comfortable every step of the way. Thank you all for your hard work, kindness, and dedication. It is truly appreciated by our family.

Bringing patient in today for rehab post op. The reviews were great so I am hopeful the care will…read morebe as expected. Bianca Allor for patient Dennis Howes

This community is not only beautiful but filled with wonderful, caring staff--many who have worked…read morethere for years. There are many options for senior living in the area, this community is truly ahead of the rest.

My mother moved here from my childhood home in nearby Troy back in April. I visited for a whole…read moremonth back in June. I hadn't planned to stay four weeks, but stayed so I could coordinate a visit from my sister. During that stay I got to experience a lot of what All Seasons has to offer. First off, the apartments are spacious and recently updated. During the summer they were redoing the cabinets in the kitchens and putting in granite countertops. My mom's two bedroom has two huge walk-in closets, which is great since she just downsized from a large four bedroom house. I've only dined in the dining room twice; once in the summer and once during this brief visit. My mom and others I talked to said the food is sometimes hit or miss. (Gordon Foods supplies most of the food served.) Many times the fish or pork chops are over cooked. My whitefish last week was really good. Meals are included in the rent and guests pay $15.00 for dinner. They just started charging $10.00 for guest to have breakfast which isn't worth it. They have lots of daily activities for the residents and their guests to participate in. Bingo is probably the most popular. They have it in a small room at least twice a week and there's never an empty seat. You pay $3 for one card and they play about 20 rounds. I won around $28 once during the summer! There's movie nights and matinees too. The grounds are maintained well and the snow was managed. One of the guys there was sweeping snow off residents' cars. If you call down ahead of time and leave your keys they will bring your car around for you. Everyone that works here is so nice. Shout out to Athena and Margaret at the front desk. There is a high turnover of staff in the dining and housekeeping departments though. All in all, it's a lovely place for independent seniors to live.

I moved my mother in about 8 years ago and have been extremely happy with her care. She is well…read moretaken care of and loved by a caring staff. Deidre will contact me with any concerns and is very caring and considerate of my time, allowing me to make decisions when needed. Marissa, Kris, and Tanya are outstanding in their commitment to do the best care-giving and truly love their residents! I'm very happy and fortunate to know that my mom has the best care right in my community. Thank you Shelby Manor for being mom's home!

From the owner: A Place to Call Home! Shelby Manor Senior Living is a state licensed AFC group home located in…read moreShelby Township, MI. We can accomodate up to 16 residents 55 yrs of age and older. We are a total care facility. As their needs progress our level of care progresses without an increase in rate. We have a flat rate that covers all costs associated with their daily care. Medical copays and incontinence supplies are not included in the rate. Shelby Manor Senior living also offers a physician who visits regularly on site, a podiatrist, Physical and Occupational therapy on site, as well as hospice care provided by various hospice organizations.

My experiences at Bellbrook assisted living are always met with great satisfaction. The staff is…read morealways approachable and have the residents best interest in mind. Director Tracy Price has a wonderful open door policy with everyone and is greeted with a smile. She is attentive to both the residents and family. Provides hands on care to insure everyones needs are met!

This is not the place you want your elderly family member to be for rehab. My 94 year old mother…read morewas there after a hip fracture, surgery, and a 10 day hospital stay. Prior to her fall she was able to walk with a walker. After 10 days in a hospital bed, she was very weak and barely able to stand. The Bellbrook rehab staff was not very patient with her (despite saying it could take up to a year at her age to recover from her injuries) and after a week decided that she was fearful and unable to stand or walk. She is now totally wheelchair dependent. After being at Bellbrook for 3 weeks, she was told she had to be discharged - despite insurance authorizing her to stay for another week! Discharge planning was abysmal. The care is safe, but not family centered. They do not include the family at all, insisting that family members leave the room, "while they provide care". I suppose if you would like to drop your loved one off and not be involved with their care at all, this would be ok, but it was not ok with me.