What a gem of a furniture store in El Cajon. Luxury Furniture has a great inventory and hands-on…read moreservice. They really care about you and want you to get the furniture that is right for your home. If they don't have it there, there is a online catalog that they will take you through as well. Prices are way better than the big stores too. Thanks for the great service. I will be back.

Great people and great furniture selections. I'm very picky but they had the patients to make me…read moreleave happy. Very honest people and their price tags are very fair. I appreciate businesses like this. Not too many people are honest and would put their price tags pretty obvious for customers thinking they'd get higher price on a sell. I would definitely consider coming back to this place. Thanks guys for your service.

I am very happy to say Jesus and ralphel did amazing n b very pleased with their service. They work…read moreas team made job. They handle my dine set with care and show with love and much more. I appreciate these young man and my family is happy. Thank you Bob. Nick and family

Do not buy BOBs goof proof insurance. Total waste of money, they almost always try to get you to…read moresettle on some low ball amount so you go spend more money way at bobs none of the furniture lasts and the insurance company they go through is an absolute joke. Just hope others do not experience what I have had to experience. Guardian and Tri-County Furniture Service (TCFS) has been, by far, the worst experience I've had with a furniture repair company and this is who Bobs swears is a reputable insurance company with their good proof insurance they offer. From the beginning, the insurance company attempted to have me act as the technician by requiring a video appointment and asking me to move and lift the furniture myself. When I insisted on having an actual technician come out, it took 2-4 weeks just to schedule a visit. After finally being seen, I was told the item was repairable, only to later be informed that the necessary part was no longer available. They offered some low ball amount to take back to bobs to spend more money and get new furniture (for the record this is my families 4th time going through this process) I then had to go through multiple steps on my own just to secure the part, and even after that, I had to call myself to schedule another appointment for installation. The next available appointment was another four weeks out. To make matters worse, the appointment was canceled the day before and pushed back an additional two weeks. When I requested to speak with a supervisor, I was told they were all unavailable. Customer service throughout this process has been extremely disappointing. One representative in particular, Laura, was especially unhelpful and lacked basic professionalism. Overall, this company demonstrates a complete lack of organization, accountability, and customer care. I strongly recommend going with a more reputable company to avoid the frustration and wasted time I experienced

I purchased a kitchen island from Homestyles 2024 paid over $1000 for it!…read more When I received the island and we started putting it together a few pieces were damaged! We called and we did get a very friendly girl who helped us and replaced the parts! However the parts came in the day after my husband left for deployment so I just left the pieces in the box for a couple months! After putting the new doors on, one of the doors after a week split up the side and would no longer stay on, mind you the my are pre drilled holes! I sent an email explaining what happened! After getting the run around and then telling me they would replace it, they came back and told me since I already got replacement parts I couldn't get anymore! I sent and email telling them that was not right that they sent me an item damaged and then obviously sent me a defective door! The girl that was emailing ghosted me and would not communicate anymore! VERY DISSATISFIED AND WILL NOT BUY AGAIN FROM THEM!!

This place is a rip off, we first went in this store in August to look at Twin Mattress sets, the…read moreoriental guy said "120 plus free delivery". Well I told him as soon as I got the money Id be in there. Well we went in 6 months later, I asked him how much the SAME mattress was and he said 179.99. I was like WOW ok...I needed a mattress and box spring so I said ok fine. As soon as we got up to his desk he started putting on MORE FEES...we had a 21 dollar recycling fee, we had a 14 dollar fee for delivery and then sales tax...we said maybe we will go somewhere else. so he went down in price 14 dollars. which means he took the delivery fee off. HE said it will be there in one hour. So we went home and waited. The guy who delivered was nice and friendly and even offered to set it up for me. I said no thats ok I can do it..he said ok..I signed for it and he brought it in..THATS WHEN I NOTICED..THERE IS NO CUSHION MATTRESS ON THE OTHER SIDE OF THE MATTRESS...you are suppose to flip your mattress every 3-6 months to keep it in good shape..well I cant! This does not have ANY mattress CUSHION on the flip side..its just a piece of material covering springs...now in the shop you would not notice this Unless you FLIP the mattress over in the store and they do not allow you to do that in the store..so NOW I have a mattress thats only a ONE SIDED mattress....and when I try to call the store...no one answers....I was DUPED!!!!!!!

Very profesional and great service. Came even before the…read moredue date I'm very happy with my purchase and with the company

The customer service was terrific! John went the extra mile to help me locate all the furniture…read morepieces I needed. They were even having a special sale which helped with the price.

Surprised to find this shop at Parkway Plaza (mall). It's a small shop filled with really stylish…read morefurniture and accessories. They had some very interesting one of a kind pieces without costing a fortune. They were having a sale when we walked in yesterday a complete dining set for $299. Make sure to look on the walls, the art is not expensive and can really complete your space. Definitely worth stopping in and taking a look. They had GREAT dining tables for small spaces.

I LOVE, LOVE, LOVE Palma Furnishings! I got a bed from them…read morelast year and it is such a unique and great design and an affordable price! They have a catalog to choose furniture from so don't think you're limited to the retail space in the mall. The bed is very stern and after a year i haven't had one problem with it! Plus everyone constantly compliments me on it and asks me where I got it from! :) Also customer service is wonderful. Thank you, Palma Furnishings! :)

This store is amazing and they have amazing customer service. The furniture has amazing quality and…read moreit's not expensive. I highly recommend.

Very informative and helped us find what we where looking for. I strongly Recommend this placeread more

If I could give this place zero stars, I would. The furniture looks decent at first, but don't be…read morefooled it's cheap, poorly made, and falls apart within weeks. I spent good money expecting quality, and instead got broken drawers and peeling material. To make matters worse, the manager was completely unprofessional. Instead of trying to help or take responsibility, he acted rude, dismissive, and talked over me the entire time. He clearly has no idea how to treat customers or run a business. When I asked about a refund or exchange, he rolled his eyes and said there was "nothing he could do." Dont even waste your time here

This place doesn't deserve to stay in business. The owner literally yelled at me in front of…read moreeveryone like I did something wrong just for asking a question. Completely unprofessional, rude, and disrespectful. I walked out shaking. No one should ever be treated like that -- customer or not. If you value basic respect, DO NOT step foot in this store.

Although it's a smaller store, I still love this store. It's well organized, clean, and the people…read morewho work there are friendly and helpful. The selection of products is good for the size of the place. Great deals on kitchen goods, pet goods and gifts.

I like this place a lot better than Michael's, more variety more stuff to choose from. Lots of Home…read moreitems, even things to cook with like olive oil and such. Could probably spend at least an hour or more shopping around the store looking at everything. Nice place to go people are friendly.

Third purchase from this company and once again Chase Diffey provided EXCEPTIONAL CUSTOMER…read moreSERVICE!!!! Thank you Mor Furniture for having such a patient and kind employee as Chase, this young man is the reason why my husband and myself will continue to do business with you!!!! Jill Eaton

We just had one of the worst customer service experiences ever at Mor Furniture for Less in El…read moreCajon. We bought a new bedframe but realized it was too big. It made our bed so high that my pregnant wife had a difficult time getting in and out of bed and our senior dog had no chance of getting up or down. Since the delivery drivers were quick to leave we couldn't have them take it back same day. So we went back the next day to look for a more reasonable frame and ended up getting a new mattress as well. Dario Camacho, the one who sold us these items, said that in two weeks the mattress would be delivered and they would take away the old mattress as well as the frame we were returning. The new frame was going to take longer but we were willing to just put the new mattress on the ground just so we could be safe and comfortable. We didn't want to have to put up with this frame a single day more than we had to When the day finally came for them to deliver the old mattress, they did not have a work order to take the frame. Nor would they take the old mattress because it was not wrapped in plastic. We were never told it had to be wrapped in plastic. I showed the drivers the texts from Dario that said the frame and bed were supposed to be picked up today. They got on the phone with dispatch and said they did not see an order to take the old frame and they did not even have room for it to take back. I recently suffered a back injury that put me out of work for a week. They said they wouldn't help me move the mattress so either I could move my old mattress through the house myself and they could put the new mattress in the room or they could leave the new mattress in the living room giving me 2 mattresses to move by myself. They said if I didn't like either of those that they would mark down that I refused to accept the new mattress. They weren't willing to be patient while we tried to contact the store to sort it out. So I ended up dragging the heavy old mattress out of the house by myself. My wife contacted Dario saying we weren't going to wait another two weeks for them to pick up the frame. He needed to correct his mistake and get that thing gone. He had no solution and was chuckling when my pregnant wife got emotional. Is that how GM Brian G. runs that store? Is this how the Regional Sales Manager Chris Szpyrka runs his region of stores? Is this how Mor Furniture is run these days? Customers have to run to social media just get treated right and have their promises fulfilled?

We came in just to look at bed frames and genuinely fell in love with one! They didn't have it…read moreavailable but they knew I really liked it so they offered the floor one at a discounted rate. I was able to add two bamboo side tables that I was originally eyeing and due to the discount was able to add them. They do offer financing through progressive and that was a plus! Everyone was friendly but what I enjoyed most was they allowed us to look around on our own and I never felt the pressure of someone trying to sell me something. It was a very nice experience and I appreciated everyone who was involved in the process. Thank you Kevin!

Bought a couch from them last October- it's February and have been waiting for a since January. The…read moremotors in the couch stopped working in the "out" position not even 6 months old. The service department has texted from multiple numbers asking the same thing -to send pics. We have, they finally scheduled a delivery after 22 days from inquiring to replace the portion of the couch that is broken and the first delivery- they were so late that we had to go to sleep to make work on time- now right now is the rescheduled time and it's 2 hours past when they gave the window to be here. Over 3k for the couch and we are fed up! We will never buy from Jerome's again! We have dogs so we replace our couch every 3-4 years. Not even 6 months of use and motors are broken and getting it fixed has been hell! They lost a returning customer for sure! Do better