My experience at Bob's I would have to say was extremely pleasant .the team was so helpful .I would…read morelike to shine a light on 3 of the team members,Rhonda was our point of contact she was indeed a veteran sales women.she gave us a th

Do not buy BOBs goof proof insurance. Total waste of money, they almost always try to get you to…read moresettle on some low ball amount so you go spend more money way at bobs none of the furniture lasts and the insurance company they go through is an absolute joke. Just hope others do not experience what I have had to experience. Guardian and Tri-County Furniture Service (TCFS) has been, by far, the worst experience I've had with a furniture repair company and this is who Bobs swears is a reputable insurance company with their good proof insurance they offer. From the beginning, the insurance company attempted to have me act as the technician by requiring a video appointment and asking me to move and lift the furniture myself. When I insisted on having an actual technician come out, it took 2-4 weeks just to schedule a visit. After finally being seen, I was told the item was repairable, only to later be informed that the necessary part was no longer available. They offered some low ball amount to take back to bobs to spend more money and get new furniture (for the record this is my families 4th time going through this process) I then had to go through multiple steps on my own just to secure the part, and even after that, I had to call myself to schedule another appointment for installation. The next available appointment was another four weeks out. To make matters worse, the appointment was canceled the day before and pushed back an additional two weeks. When I requested to speak with a supervisor, I was told they were all unavailable. Customer service throughout this process has been extremely disappointing. One representative in particular, Laura, was especially unhelpful and lacked basic professionalism. Overall, this company demonstrates a complete lack of organization, accountability, and customer care. I strongly recommend going with a more reputable company to avoid the frustration and wasted time I experienced

I purchased a kitchen island from Homestyles 2024 paid over $1000 for it!…read more When I received the island and we started putting it together a few pieces were damaged! We called and we did get a very friendly girl who helped us and replaced the parts! However the parts came in the day after my husband left for deployment so I just left the pieces in the box for a couple months! After putting the new doors on, one of the doors after a week split up the side and would no longer stay on, mind you the my are pre drilled holes! I sent an email explaining what happened! After getting the run around and then telling me they would replace it, they came back and told me since I already got replacement parts I couldn't get anymore! I sent and email telling them that was not right that they sent me an item damaged and then obviously sent me a defective door! The girl that was emailing ghosted me and would not communicate anymore! VERY DISSATISFIED AND WILL NOT BUY AGAIN FROM THEM!!

This place is a rip off, we first went in this store in August to look at Twin Mattress sets, the…read moreoriental guy said "120 plus free delivery". Well I told him as soon as I got the money Id be in there. Well we went in 6 months later, I asked him how much the SAME mattress was and he said 179.99. I was like WOW ok...I needed a mattress and box spring so I said ok fine. As soon as we got up to his desk he started putting on MORE FEES...we had a 21 dollar recycling fee, we had a 14 dollar fee for delivery and then sales tax...we said maybe we will go somewhere else. so he went down in price 14 dollars. which means he took the delivery fee off. HE said it will be there in one hour. So we went home and waited. The guy who delivered was nice and friendly and even offered to set it up for me. I said no thats ok I can do it..he said ok..I signed for it and he brought it in..THATS WHEN I NOTICED..THERE IS NO CUSHION MATTRESS ON THE OTHER SIDE OF THE MATTRESS...you are suppose to flip your mattress every 3-6 months to keep it in good shape..well I cant! This does not have ANY mattress CUSHION on the flip side..its just a piece of material covering springs...now in the shop you would not notice this Unless you FLIP the mattress over in the store and they do not allow you to do that in the store..so NOW I have a mattress thats only a ONE SIDED mattress....and when I try to call the store...no one answers....I was DUPED!!!!!!!

Very profesional and great service. Came even before the…read moredue date I'm very happy with my purchase and with the company

The customer service was terrific! John went the extra mile to help me locate all the furniture…read morepieces I needed. They were even having a special sale which helped with the price.

Surprised to find this shop at Parkway Plaza (mall). It's a small shop filled with really stylish…read morefurniture and accessories. They had some very interesting one of a kind pieces without costing a fortune. They were having a sale when we walked in yesterday a complete dining set for $299. Make sure to look on the walls, the art is not expensive and can really complete your space. Definitely worth stopping in and taking a look. They had GREAT dining tables for small spaces.

I LOVE, LOVE, LOVE Palma Furnishings! I got a bed from them…read morelast year and it is such a unique and great design and an affordable price! They have a catalog to choose furniture from so don't think you're limited to the retail space in the mall. The bed is very stern and after a year i haven't had one problem with it! Plus everyone constantly compliments me on it and asks me where I got it from! :) Also customer service is wonderful. Thank you, Palma Furnishings! :)

This store is amazing and they have amazing customer service. The furniture has amazing quality and…read moreit's not expensive. I highly recommend.

Very informative and helped us find what we where looking for. I strongly Recommend this placeread more

If I could give this place zero stars, I would. The furniture looks decent at first, but don't be…read morefooled it's cheap, poorly made, and falls apart within weeks. I spent good money expecting quality, and instead got broken drawers and peeling material. To make matters worse, the manager was completely unprofessional. Instead of trying to help or take responsibility, he acted rude, dismissive, and talked over me the entire time. He clearly has no idea how to treat customers or run a business. When I asked about a refund or exchange, he rolled his eyes and said there was "nothing he could do." Dont even waste your time here

This place doesn't deserve to stay in business. The owner literally yelled at me in front of…read moreeveryone like I did something wrong just for asking a question. Completely unprofessional, rude, and disrespectful. I walked out shaking. No one should ever be treated like that -- customer or not. If you value basic respect, DO NOT step foot in this store.

Lovely store. Lovely staff creates a warm and friendly atmosphere. Always a beautiful selection…read moreof goods at a very reasonable price. A fun place to shop.

Although it's a smaller store, I still love this store. It's well organized, clean, and the people…read morewho work there are friendly and helpful. The selection of products is good for the size of the place. Great deals on kitchen goods, pet goods and gifts.

Third purchase from this company and once again Chase Diffey provided EXCEPTIONAL CUSTOMER…read moreSERVICE!!!! Thank you Mor Furniture for having such a patient and kind employee as Chase, this young man is the reason why my husband and myself will continue to do business with you!!!! Jill Eaton

After 3 other furniture stores, we ended up at Mor. We were treated so good by Diego and he knew…read morehis information, didnt pressure us and was so patient with our crazy family and no filterless. We appreciate you and thank you for being so helpful and nice! Also thanks for the yummy popcorn and coke made our day and thanks for telling me the popcorn secrets to make good popcorn. Great price for everything as well!