My Son who is 4 is wrapping up his first year at Penny Lane school. This was his first class and we…read morefelt very safe leaving him with them. They were always available when we wanted to check up on him the first few days. The facility is clean and the atmosphere is eccletic. Very cool looking place. The teachers are very hands on. Ive seen first hand how the teachers interact with the students participating in field trips and other events. They really do care about the children. My son hugs his teachers in the morning and when he leaves. My son was having trouble putting words together and now he is speaking fluently. He is excelling on all levels and is being prepared for Kindergarten. I highly recommend Penny Lane. Rocco Fusco Chicago Fire Department

Hi @Melissa penny lanes business director,…read more Since I can't reply back to your comment on my review I'll just write it here. Nothing, I wrote is inaccurate information. I totally understand that these reviews are very important for penny lanes business. This is why I took the time to write out the review. For parents seeking child care for their children and wanting to make the best decision. Actually, some of the things that you stated in your reply was very inaccurate such as my reason to leave the daycare. We left due to having so many incidents occur and the lack of incidents reports being made and also lack of accountability. Most of the time my daughter was sent home from daycare with cuts and bruises. Teachers were unable to explain what happened due to them "not being around" or "leaving early for the day" so she was left in the care of substitute teacher and no one in the daycare could find whichever "substitute teacher "was in the class in at the time to explain the constant injuries. Also, on August 11th I was called into penny lanes due to my child having a busted lip and chipped tooth. I expressed my concerns to the director of the daycare Ms.Laura she responded back to me and let me know if I wanted my child to not have so many incidents I needed a nanny. Which I was completely token back by. I understand things happen in a daycare but as a director for that to be the response back to a concern parent is very insensitive. Also, to double back to the abrupt departure. Laura allow us to leave without putting in the 2 week notice due to not us moving but me being so uncomfortable with my child being enrolled under you guys care second longer. Her last day was that Thursday morning November 6th due to another unreported incident. My daughter was enrolled in for a year. I have never once received a weekly paper meal plan in advance. My child was there 5 days a week and 8-8.5 hrs a day. So I understand that health and safety is the utmost importance but it's seems like the ball was dropped multiple times with my child. Also, is always a lack of accountability. This is not the blame game. If I'm paying for a good quality daycare I expect the best quality health and safety for my child. I left the review for parents to understand that penny lanes daycare of oak lawn does not provide this experience for each and every child. Also, if you need for me to provide any proof I can. Thank you. -Brianna Boyce

Not sure where to even start. John Humphrey KinderCare was under the leadership of Mary when my son…read morewas attending. My son was sick almost weekly. They barely cleaned. I would pick my son up and he would have boogers on his nose/face dried up and crusty. When I would give my child a bath at home after the day, he'd have dried up feces on his underwear due to them not wiping the kids after they use the restroom. The teachers in each class were young, inexperienced, and ignorant. Anytime I made a complaint about the care of my child (that I pay them for) they would gas light and manipulate things to make it my fault that they were not caring for my son properly. I also witnessed a couple of the teachers getting super impatient with the kids and sometimes toss them around and scream at them, it honestly broke my heart. The manager Mary was the worst part of it all. Instead of taking the responsibility for her own KinderCares failures, she decided to blame the kids! She would literally blame the 3-4 year olds themselves. Horrible daycare to attend.

Around January 2021, we realized that we needed child care for our 9.5m son. We were both working…read moreFT from home and couldn't give him the attention he needed. We were stressed and not being the best parents we could be, juggling everything on our plates. We looked at nanny's but given Covid, many wanted to be in their home, not ours. We did look at another daycare but I didn't feel comfortable. We finally talked to Melissa at KC-John Humphrey and gave it a try. To be honest I wasn't thrilled about the idea of a "commercialized" daycare. Melissa and all the staff/teachers are absolutely incredible. They made the transition easy. They even helped and accommodated as we transitioned our son from home purees to table food; from formula/BM to dairy milk/water. We saw so much growth and development in our lil guy after just a couple weeks. The app is great for communication and just seeing how our son's day is going/went. They are very diligent about children's health. Although it was hard, our son had to stay home a couple times because of sickness that had similar symptoms to Covid (but wasn't). I can appreciate the effort. I wouldn't want other kids to expose our son in the same situation. They followed up on his "sick days" just to check in on him. The ONLY reason we are leaving this center is because we're moving to Elgin. We've only been going to KCJH for about 5 months and will truly miss the team. They genuinely care about the children and families. On another note, our transition to an Elgin KC has been seamless as well. We look forward to the same caring staff up north. For all the new parents struggling decide to send your child(ren) to daycare in the OP area, send them to KCJH. You become a better parent because of the reduced stress/mental break and the child(ren) love it.

My daughters have attended since infants and the staff has always treated them like their own. The…read morecenter is clean and well organized. The teachers take pride in their classes, and genuinely care for their students. Any issues that have come up in the past 5 years have been handled professionally, with understanding and transparency. I would recommend this center to any & all.

Horrible daycare! I would highly recommend that you look into the other daycares in the area before…read morelooking into this one. My experience is a year with KinderCare has been nothing but stressful!! the only reason it took me this long because all the other daycares were full. I would pick my son up and he would be dirty and wet even though I brought enough clothes for him to be changed, they have sent somebody else's clothes with him before and we have no idea what happened to his, When he was a little younger I picked him up with two bibs one on top of the other bc they are too lazy to take the dirty wet one off , I once got a call from ms.Ashley telling me that my child is unconscious! after scaring the hell out me she really meant that he took a nap and he was in deep sleep. They once called me to pick up my son because he would not take a nap and they needed to take a break. Every single day when I pick up my son he's crying for water bc they never give them water. One of the teachers has a child in the class and she's constantly comparing her kid to my son and comparing our parenting style.(super unprofessional) she has even mentioned before that it was not worth becoming a daycare teacher and last week she labeled my two year old son as "snotty" and that was the end of it for me. Every time I voiced my concerns to the Director Anita she would brush me off by being "customer service"by that I mean she would say " I am so sorry to hear that, I will talk to them" things will be good for like two days before going back to nasty normal. Either she didn't do much about it or the teachers do not respect her enough. There many more incidents but I can't list them all. Class is maxed out with kids who are not being taken care of and not enough teachers. 320$-350 weekly for this daycare is not worth it, I would gladly pay that to a daycare with teachers who actually love kids and not to a daycare with teachers who work there for the discount they get for their kids. Don't let 25 good google reviews fool you like they fooled me.

I experience the best service at first years university they really take care of my children. they…read moreare very wonderful people !! I love the teachers and staff members Ms Wendy is awesome! she helps me every morning and she is very energetic !! Love her kids Ms Arianna is awesome also make sure everyone is doing the job and things are in order ! I love the owner when I did my tour the place was clean and smell good very welcoming person! Ms Theresa is also a good wonderful person she love the babies ! Ms Rosa is awesome she teach Spanish to the little ones thank u so much first years university ! U guys are awesome !!!!!!!!

We had a wonderful experience with FYU. The staff are true professionals--caring, loving, and…read moretrustworthy. My son learned so much while he was there and genuinely enjoyed going each day, which meant everything to us as parents. I always felt confident that he was in a safe, nurturing environment. We're very grateful for the care and support they provided.

I love everything about this KinderCare facility. My grand daughter has been going to this location…read moresince she was a year old. The staff here care very much about the kids. They pour into them like they're family.

My kids go here. It's a decent experience they love their teachers. Very open and clean facility.read more

This is an excellent facility. As a working mother, I had my reservations about putting my newborn…read moreinto daycare. Choosing COA was the best decision we could have made in a daycare choice. Children of America has a lot of advantages over the other daycare facilities in the area: Daily reports can be viewed electronically (versus paper ones...SAVE THOSE TREES!), surveillance option, astroTurf for the outdoor playground (versus wood chips and dirt...that little ones like toddlers can easily gnaw or chew on,etc.). Last but not least, excellent Teachers and Directors. My son has now moved up to his 3rd room. Every room that he has been in, the teachers were excellent, welcoming, interactive with the kids and communicative. If only COA had a location in the Mokena area as well *hint*

My daughter has been attending COA since she was 8 weeks old and now she is nearly 3. The teachers…read moreand admin at COA have always taken care of my baby and taken any concerns I may have had seriously. I appreciate how much my daughter has learned and grown from knowing her colors and shapes before one and all of her letters before 2. I've always been amazed at stuff she knows, like counting backwards, cause I knew I wasn't responsible for it (LBVS). Some teachers who have stood out are Ms. Linda, Ms. Theresa, Ms. Caitlyn, Ms. Leann, Ms. Destiny, Ms. Kat, Ms. Kobe, and Ms. Tricia. I would certainly recommend COA as they provide updates daily in an app along with video capabilities. I also appreciate the activities they have after school to keep parents active (Bentley activities) and informed (parent conferences). I'm so thankful for COA.

If I can give them zero stars I will. Do not take your child here until you want them to be…read moreunattended and abusived by other children when the teachers that are supposed to be watching them instead the teacher are huffing and puffing because they don't want to be there. Hope this place gets shut down immediately

Reading the other comment on here is unfortunate someone would bash this daycare when it's one of…read morethe safest, licensing implemented I know. My experience since the daycare has been open has been phenomenal and the quality of staff continues to improve. The director Mrs. Wilmeka is attentive to the classes and respectful to me and other parents when resolving any issues. The teacher's priority is the children's safety and development. Also the kids always leave happy. Every daycare will have children who get hurt or hurt another child and it may be your child who causes the harm. That doesn't make the school bad when so many families have been here still since they opened including myself. I value Anointed Child Development because I TRUST them and its RARE to have that in 2025. I recommend this daycare to anyone I know so thank you to the owner Ellise who vets staff and doesnt keep anyone who is a problem.

After being a stay at home mom for 6 years, I struggled finding someone to watch my two little ones…read morewhen I made the decision to start working again. After going through family members and also a home based daycare setting, I finally found a place where I take my children and feel at ease when I walk out the door. My 3 year old doesn't kick and scream any more as he would when we were on our way to the other places. He comes home happy and shares all the fun things he's learned. My 14 month old son did cry when I would hand him over to the staff but after 2-3 weeks, he finally out grew the crying and realizes now I always come back for him. If I had to critique something I would say they could be a little more organized, however, they just expanded so that may be the issue. Also, they are located right on Pulaski, in a high traffic area, which can make it a little difficult for drop off/pick-up time, especially in Chicago winters. Overall, this place is great and I would highly recommend. I'd much rather deal with these types of issues rather than feeling uncertain about who is watching them.

I really cannot stress enough. How much I love this daycare. My older daughter went there when she…read morewas a baby and 16 years later, when God blessed me with another child, I knew exactly where I was gonna go when I was ready to set her up with daycare I knew I could trust this facility. I could trust the people that work there. All the way from the top to the bottom. They are all mothers and they treat the kids how they would want their children treated. I really just can't say enough. My youngest started going when she was about one and a half and it really has been a joy. She's always excited to go to school. There's never no complaints. So if you're looking for a daycare in the area, please check it out. !!!