I've been to pretty much all the Recreation Centers with a pool in Victoria, Esquimalt, Saanich, Juan De Fuca. You maybe saw my review on the Crystal pool: old but the staff does what it can white what they have.
Anyway, my daughter, (8) wants somewhere different for swimming. So we chose the Oak Bay Pool. Change rooms are big and roomy which was a nice change. I decided to use the bathroom before putting on my bathing suit. Sadly, in this case, my eight year old went ahead of me in to the pool- as I enter on to the bathroom stall my bladder decided that I REALLY needed to pee! I know TMI but it needs to be said. Anyway I lost a lot of my dignity
that afternoon as I tried turning around to close the stall door... I realized I was stuck! Well thankfully a lady saw my struggle so she offered to close it for me... not happening! The wheelchair stuck out too much! She offered to hold it closed, (about a foot from closing) I said thank you but she had two small children who were eager to get in the pool. So she reluctantly left. The door was partially open while I finished up as children went by asking parents "what is she doing, why is the door open" and so on.
Now, because of my medical issues with my little body I've been in the hospital more time than I care to count and have had even more operations than even that. We all know how we lose a lot of dignity when we become patients. So I didn't feel I had much dignity left to lose. I called the front desk and told them I was stuck in the stall and on the toilet as it was very low and my wheelchair was right up against it. I didn't tell them that last part as I wanted to keep that one hair of dignity. :) I tugged and tugged and managed to get up off the toilet.
A girl from the front came and took a look at me, rolled her eyes and shoved the door open more so it got scraped off the back off my chair and let me out. As she walked out she said, "sorry about that, but this place is pretty told."
Talk about customer about customer service. For a person with mobility issues I don't recommend it as the stairs for all the pools are too steep and there is no ramp or anything to help get you in or out! The majority of the life guards look bored and not very attentive where the swimmers are concerned.
We've done skating lessons there and it was quite disappointing the people running it were less than helpful. The people teaching looked like they would prefer to be anywhere but there. The fellow in charge was great but of course he wasn't the one teaching. I discovered almost at the end that I didn't have to pay to use their skates if my daughter was in a class. It was just not organized at all. Perhaps because it's Oak Bay I expected a lot better. But I've been all around and I have to say that next to the Y it's been my worst experience as far as a Recreation Centers. read more