PLEASE AVOID AT ALL COSTS
I had previously used Data
Cars and Supercars for airport travels and decided to try OTH Minicabs for a
pick-up from Heathrow terminal 3 for a flight arriving at 6:00pm for an elderly
relative. I provided the flight number
and arrival at 6:00pm and asked they give 30mins for going through immigration.
They said it would cost £60 as the driver would write the name display and pick
elderly relative. The flight arrived at 5:45pm & when I called othminicabs
to my surprise they said the driver would be late. They also were not
monitoring the flight like other cabs (their web site http://othminicabs.co.uk/
says they do) as the woman on the phone
said they sent the driver for a 6:30pm pick up. At 7:00pm the person waiting
had been there 45minutes called asking. I called othminicabs and
told them where she was in the airport when the driver finally arrived the operator
at othminicabs could not reach the drivers mobile to find the person at the airport. They explained the lateness
away saying the driver had a troublesome customer as if that somehow made it OK. The elderly relative had to take a minicab from the airport costing £92.00
and arrived at 11:00pm. This has never happened before and I do not even know
why they are doing airport pick-ups when they do not know what they re doing.
At times it best to stick to the minicabs you have used and for God's sake
avoid these "othminicabs people. read more