I've dealt with LC Toyota's service department but this week was the first time I had to have a…read moremajor repair on my vehicle. I was totally nervous using a dealership's service department, because Dodge messed me up bad. (I had a dodge years ago, but I have a Toyota now.) Toyota in Lake Charles took my car in quickly the other day and was so kind and courteous. They even charged less than originally quoted. That makes me feel better ...like they won't charge for extra stuff or try to find more wrong just to make more money. My car came back today in great shape and I'm glad. I will continue to use this service department.

I am looking for me a cheap dealership! I am looking for my son a job on his car that he got from…read moremy momma!! Thank you very much!!

If you want a (5) minute oil change, this isn't the place. If you want a good job from reliable…read morepeople, this is the place. I don't mind the longer wait because of the professional services they provide. These guys are thorough and knowledgeable, they have identified unrelated issues on my vehicles multiple times.

Service was exactly what I expected, professional & knowledge. I paid for a oil change that is top…read moregrade at a reasonable price. Thanks to Mike Mike one of the many professional's at Delta Word Tire.

These guys were perfectly positioned to help me out. I live in nearby Texas but I work in Louisiana…read moreand I can't get to a service center at home in time. Right near our parking lot, they have a night drop for keys so I left my truck for an alignment, tire rotation and oil change and it was ready for me to pick up right after work. Service was awesome and my truck drives so much better. The technician listened to what I had to say so I could provide information to fix the issue on the first try. Could not be happier

Do not go here!!! We had an issue with our tires after driving on I-10 and wanted to get all four…read moreof our tires replaced. The man knowing we were in need, tried to up-charge us 1100 for 4 new tires. We called the nearest discount tire 14 minutes away and the same 4 tires were priced around 740. If you can make it to another tire shop please do so because if you're in need, they will take advantage of your problem.

Scheduled an appointment, got me in on time. Found truck to be within specs on its alignment. Did…read morenot charge me for the time spent working on the truck. would highly recommend giving them a try

I have been bringing all my vehicles here and directing friends, coworkers and anyone in need of…read moretheir services for over 25 years. When there was a change in ownership things went down hill fast, the new owner won't even acknowledge customers!! And his prices are out of control!! I really to keep going there, but terminated one of his best and longest serving employees! I'm done with them! Stay Away! Find some place else...

I'm new to Lake Charles and needed a break job... I could…read morehear the metal grinding !!! The guys at work recommended Mavis. So glad they did. I went in on a Thursday the day yhey stay open late Got there at 5:00 expecting to get a complete break job. After their inspection. I was told I only needed the rear breaks I still had plenty of pads left on the fronts.. I was out by 8:00 with absolutely no upselling at all. I highly recommend these guys

I had my girlfriend bring in my car while I was at work for me to get my brakes inspected a few…read moremonths ago. Today, went to another shop for oil change and tire rotation to find out I had 6 stripped/damaged wheel studs on my car. Not pleased and will not be returning.

I recently bought a 2022 F150 from Mike Willis Ford Dealership. So, it was time to buy a new bed…read morecover! The bed cover makes me feel a little bit saver. It locks directly into my tailgate. Also, it shields anything from the sun. This place has the best prices. My husband and I waited in line briefly. Then, a brilliant lady with red glass told us all our choices with prices and appointment time available. My husband purchased and installed the cover in less than 45 minutes. I sent my friend less than a month later. Josh bought a bedcover and made an appointment for the next day for them to attach the cover. Josh waited right at 30 minutes to an hour for them to attach the bed cover. I will be back, Great Job x2.

I went by Line-A-Bed one afternoon to get side steps (Nerf Bars) for my new Dodge Ram 1500. There…read morewas a great selection and they let me bring a couple of the samples out to the truck to see which ones looked the best. The staff are the most friendliest people I've met in a long time!!!! The price was great (including installation) and the whole process was quick and easy! Thank you Line-A-Bed for all the compliments I'm getting too!!! Joe T.

Excellent tire center for a single woman in a strange town to get tire work done. I over reacted…read morebecause I THOUGHT they scratched my rim, when in fact it was a paste they use to place on the rim to keep from scratching it. Dustin was so calm with me as he sprayed water on my rim to remove the debris left behind. Dustin further explained he looked at the video to see if his employee was actually negligent in the way he did his job. Pumpelly found 2 patches on my tire and replaced both for FREE! I highly recommend Pumpellys Tire Center to handle all your tire needs as they stand by the quality we deserve....especially a single lady.

This location is excellent in treating your vehicle with personal care. Excellent customer service…read moreis a given. You are appreciated and treated as if you are a family member. The work performed here can't get any better. Also, although they work quickly to get you back on the road, they have a very comfortable waiting area with TV and coffee if you wish to wait. In my book, there is no other tire service center in Sulphur that measures up to Pumpelly's Tire Center.

I went in for some maintenance and noticed my tire gauge was out my center console so I open it and…read morerealized 90% of my change and a lot of 1's and 2 5's where completely gone. Watch your stuff if you go here... absolutely won't be back even know the guy at the desk was super nice and helpful don't trust there mechanics.

My experience with Delta World Tire on Lake St has been completely disappointing. Earlier this year…read moreit was time for a new set of tires. I've been going to Pumpelly's for years with no complaints but decided to check to see if I could get a better price somewhere else. Delta World was slightly less expensive and had more convenient hours of operation. I looked at the reviews, and they were very good. So, I decided to give them a try. I went in on a Saturday. There were only 2 people ahead of me. I was there for about 3 hours. I think that's a little long. Eventually, one of the mechanics came out and told me they were having trouble finding some tool but that they had now found it and they would be finished soon. Once they were finally finished, I headed home. My steering wheel started shaking as I got up to about 60mph and that had never happened before. By this time, they were closed for the day, so I called them first thing Monday morning to tell them about it. They told me to bring it in that afternoon and they would look at it, so I did. Another mechanic that had not been there when the tires were put on came out to let me know that I had a bent rim. He explained that the bent rim had been put in the front and that was why my steering wheel was shaking. He also said the mechanics that put my tires on were still in training and had unknowingly put the bent rim in the back of the car. So, he went to fix the problem. As I waited, I thought, Pumpelly's never said I had a bent rim in all the 6 years I've been bringing my car (this car) to them. So, I figured they just made sure the bent rim was always in the back. In hindsight, and knowing what I know now, it seems much more likely that the mechanics at Delta World tire bent my rim and didn't want to take responsibility for it. My steering wheel was no longer shaking and I was oblivious to what really happened. I got one of those emails from Delta World Tire asking about my experience and at the time, the only complaint I had was how long I had to sit and wait for them to put my tires on. So, they offered me, I think, a $50 discount on my next visit. But this is not automatic. I mean, you know me good enough to email me, but you can't just put this "discount" in your system so that it is automatically put on my next visit? No, I have to do something, I don't even remember what in order to validate it or something. We're all busy and I'm guessing this is just a way to possibly not have to actually give this "discount" because I had sure forgotten about it when I went back several months later for an oil change and tire rotation. So, I feel like I'm being proactive when I explain to the guy at the counter that I need an oil change and tire rotation but that I've got a bent rim and to please be sure that it stays in the back so that my steering wheel doesn't start shaking again. Well, he looked at me like I had 2 heads!! So, I tried to explain to him all that had happened at my first visit there and he tried to blow me off and said that the only way my tires could be rotated would be to put the bent rim in the front which would cause my steering wheel to shake again. Now I'm the one that is very confused. So, I tried again to explain and that's when I began to realize that my rim, most likely was bent by them. I was very aggravated and said to just do the oil change. I paid full price because I forgot about the "discount" that should automatically be put on my account and left after my oil change was done. Then I get another email from Delta World asking about my visit. So, I told them everything I'm telling you here. They replied that they were sorry I was not satisfied and would give me a $50 "discount" on my next visit...if I do whatever it is I'm supposed to do to activate it or whatever. I emailed back that I thought that was pretty pathetic considering what all had happened. They emailed back to see if I wanted to speak with a manager and I said sure. Get a call from the manager, the same guy that looked at me like I had 2 heads. Now he's back peddling and apologizing about not looking into my situation more...whatever. So, I go to Pumpelly's and tell them what happened. They look at my car and explain that I will need a new (or in my case, a new to me) rim, but for the time being, they will at least switch out my 2 back tires....AT NO CHARGE I will never go anywhere but Pumpelly Tires ever again. Keep in mind that when I bought the tires at Delta World Tire, it comes with free tire rotation as long as I have those tires. Unfortunately, I am learning a very expensive lesson because not only do I have to buy a rim for my car, I will be paying for Pumpelly to do all of my tire rotations because I will never go to Delta World Tire again. So, Delta World Tire, if you wanna make this right, you will replace the rim you bent and pay Pumpelly's for my tire rotations as long as I have your tires. And, no, your $50 "discount" will not fix any of this :(