I stopped for a part and the guy was very helpful at the counter. said there was a chance this…read morecouldnt be the issue so I buy the part. wasn't the issue and came back to return it. and the manager says I don't have that kind of cash in the till. so I call today and they said yes it's ok. I come from over an hour away and the manager proceeds to say we just counted our tills. what kind of customer service is that? horrible. Oreillys must be hurting for money if they can't refund $290. What a crock

Whether you "belong" to AutoZone, Advance, NAPA, or O'Reilly, this is the place to go. The service…read morehere is impeccable. Went in for a free check engine light test, and an employee named Brad came and helped me out. Found out it was a misfire in my #1 cylinder, and he offered to help me take the plug out in the parking lot, and test it in the store. We saw that the gap was far too small on the spark plug, and were unable to even get the gap tool underneath it to adjust it. He went down an aisle, grabbed a pair of needle nose pliers, and opened it up a little bit for me to properly re-gap the spark plug, and we put it back in my pickup. Talk about service. This store is an example of what customer service is supposed to look like. They definitely got a long-term return customer in me.

Haven't had a bad experience in the handful of times I've shopped here, the place is clean and…read moreorganized, employees are pleasant. But this last time especially the employee who assisted me was SO incredibly helpful and kind-- went the extra mile to even help put a bulb in my car for me. Super sweet and a total life saver!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

The store closes at 9pm and I pulled in the parking lot at 8:54 to buy a fuse. They looked at me,…read morelocked the door and walked away. I knocked on the window and they turned the lights off. It would have taken me maybe 2 minutes to grab my fuzes and leave. Very rude. I do not recommend this store to anyone.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!