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    O'Reilly Auto Parts

    4.0 (1 review)
    Open 7:30 am - 9:00 pm
    Updated 2 months ago

    Services - O'Reilly Auto Parts

    Auto maintenance

    Oil changes

    Auto repairs

    1 More Service

    Routine automotive maintenance

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    Valvoline Instant Oil Change

    Valvoline Instant Oil Change

    (11 reviews)

    We went in for an State inspection and it failed for a few things. We took it to a shop we usually…read morework with to get the issues fixed and they said several of the things they mentioned didn't make sense. The shop said a line that they said was leaking just had some oil on it, the boot they said was torn was fine other than being wet and a few other issues like that. We got everything that was actually broken fixed and took it back. When we asked about one of the issues their response was "I can call the state police to come down and explain it to you." They may have made some small mistakes on the inspection, those things happen but their customer service was appalling and is why I will not be returning.

    Honestly, I don't usually leave reviews, but I feel like I need to warn others about this place…read more Please don't take your car here, especially if you need an inspection. They completely misdiagnosed my car. They told me I had a bad tie rod, so I went ahead and spent the money to have that fixed along with an alignment. The problem is, when I took my car to another shop for a second opinion (and to get another issue fixed for the inspection that Valvoline could not fix), it turned out the real issue was the rack and pinion, not the tie rod. That's a major steering component that any decent mechanic should have caught. Because of their mistake, I ended up spending a lot of money here for work that didn't even fix the actual issue. Then I had to turn around and spend another $1,500 (technically 2.5k counting the other muffler issue.) at a different shop to finally get the rack and pinion replaced. On top of that, since the alignment they did here was before the rack and pinion was replaced, it was basically useless. I asked if they would at least do another alignment for free given that I had just paid for one with them and had already spent over $1,000 in the past week at their shop alone. They refused. At the end of the day, they completely dropped the ball on diagnosing the issue, charged me for the wrong repair, and wouldn't even make it right when I asked. If they were real mechanics instead of just guessing at surface-level problems, this never would have happened. Save yourself the headache (and the money) and go somewhere else.

    O'Reilly Auto Parts - autopartssupplies - Updated May 2026

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