My MIL showed up for an appointment a few days before me and the lady she had scheduled and…read moreconfirmed with "forgot" about her. The front desk was rude to her and said "you don't have an appointment, what do you want me to do about it?". I had an appointment scheduled a couple of days later for a full color and had to flex my time to make my appointment (made weeks in advance). Received a text from the stylist on the day of my appt canceling. When I shared it was inconvenient, she told me it was also inconvenient for her that her baby sitter fell through. Found out later through a client of hers she hasn't had a baby sitter for awhile, so I could've been informed in advance my appt wasn't happening. Highly recommend you don't schedule here if you want respect of your time and consideration that you also have a life going on.

I actually booked my appointment through The Hairline. My mom, sister, and I arrive at what we…read morebelieve is The Hairline salon, but we arents positive because there is no sign on the door. The hair stylist who welcomes us ignores my moms question of whether or not this is The Hairline. I state that I have a noon appointment for The Hairline, and even show the stylist my conversation between The Hairline facebook business page and myself; the conversation is as clear as day, and even names several of the stylists who offered to cut my hair. The stylist at the counter doesn't say anything, just takes my information and goes to find another stylist to do my hair. Obviously, I must be in the right place if theyre taking me, right? RIGHT??? My stylist (I think her name was Terri) was absolutely fantastic. She went with my vague idea of what I wanted, kept as much length as possible while giving me layers to relieve weight of my thick hair. She didn't rinse the shampoo/conditioner off of my scalp as much as I would have liked, but I have insanely thick hair, so I dont hold it against her. 3/4 of the way through my cut, I try to connect to their wifi. Im from Nebraska, so I have no signal in St Marys. Low and behold, the only business wifi to come up is The Fringe. Thats when I discovered I was poached, and I didn't even have service to let The Hairline know it had happened. After my cut and style, I happily paid and tipped Terri, since she was an innocent bystander in this nonsense. To my knowledge, she didn't know I was poached. After I left The Fringe, I eventually found The Hairline and went in to apologize and tip my should-have-been stylist, since I took up her valuable time when she could have had another client. YA'LL. I found out that The Fringe constantly pulls this with clients! They have people come in looking for The Hairline, and won't say that they have the wrong business, and will just steal them! TLDR; The Fringe is an unethical business that knowingly steals another businesses clients. Do not go here. Do not support unethical businesses.

If I could leave zero stars I would. As soon as I walked a heat wave struck me and when I asked why…read moreit was so hot and stuffy, they simply shrugged their shoulders and said "Ac is broken". Not a fan in sight and to at least move stale air around. Now to the horrible "pedicure" if you can call it that. I had pedicures in the past and it was a surprise to me that the chairs were not set up and that they manhandled my feet. They used an electronic nail filer to the point of almost breaking skin at the cuticle. All I received for my "basic" pedicure was a soak, mediocre nail trim and subpar callus scrape and "exfoliating" treatment. My cuticles were never removed and I never received a buff or a top coat. I would never go back and I plan on telling everyone I know to avoid that place.

I've been here twice and they've done an excellent job both times. The price isn't bad either. I…read morepaid 65 for the Christmas nails and 60 for the blue ones.

After recently moving to the area, I visited this salon with a simple nail design in mind…read more Unfortunately, my experience with nail tech Ruby was disappointing. While removing my polish, she used the drill on too high of a setting, burning two of my nails. I requested a sharp, pointed nail shape, but after trimming my nails very short, Ruby stated they were too short to shape as requested. 2 nails are off centered and look crooked also. For the design, I provided a clear reference and only asked for it to be applied to different fingers. However, after applying a dark base color, Ruby said it was too dark for the design and asked what I wanted instead. I expected the design I initially requested, with no modifications. The final result was incorrect in both shape and design. When I politely expressed my dissatisfaction, I received no apology, and was charged full price. I won't be returning.

Waited two and a half hours. They kept jumping between people. For my pedicure I sat there for 40…read moremin with no water in the bowl. When she finally filled it the water was freezing cold. Again jumping between customers. Will not come back.

Very nice did an awesome job thank you angie, i will forsure come again and again.!!!read more

They are like family! Always do a great job! Kevin is always on top of it and meets all my…read moreexpectations

Location: 1877 West Main Street, Troy Ohio Website: does…read morenot appear functional Phone: (937) 440-8900 Hours: see website Parking: plenty of free parking I booked an appointment for 3 pedicures on a Saturday morning with less than 1 week notice. The salon gave me several options to book and were ready for us when we arrived. They have 5 pedicure chairs. Excellent service, very comfortable massage chairs, and a wide selection of colors. This was a wonderful appointment!

Jenna did new color yesterday and I love it. Think I need to let her decide what's best for meread more

Staff was very kind !!! They did an amazing job!!! Thanks for spoiling me!!! ... the owners were…read morecery helpful and establishment is very clean!!! Love the vibe!!!

Great work, customer care and environment. I recommend for all services. I will return every chance…read morei can

The whole experience went really well they are quick and do a really nice job. Would tell everyone…read moreto come here for fast and good service

They do a great job! The last 3 times nails were the same price this last time almost double!read more

I went there on a Saturday afternoon and was turned away stating they didn't have time before they…read moreclosed due to appointments. I understand you're busy. You're the only shop in town. Take advantage of that income and hire "on call" techs so that you can meet the demand. Empty desks mean lost revenue.