We called M&T at the recommendation of a family friend. Not only were they able to come out the…read moresame day and take care of the issues we had but they were so nice to work with. Their expertise & service levels were GREAT. In addition to great service and friendliness, they were very affordable. Thank you M&T, we will continue to work with this company and would recommend them to anyone else.

This plumber was the contractor for our builder and we have had four plumbing leaks in the past 6…read moreyrs since we bought our house! The other homes in the neighborhood from this same builder have also experienced plumbing problems. All of our homes are less than 7 yrs old! My first plumbing issue happened when the house was only a year and a half old! I would not recommend this plumber at all!!

I had a leaky toilet. I put in a request to my home warranty company, who connected me to another…read moreplumbing service that I won't name. I tried contacting them 3 times and only got voice mail. Late yesterday evening I finally got a text stating they had no availability before next Tuesday. A few minutes later, I was on my porch and saw a truck for Option One in my neighborhood, so I gave them a call. They got someone out to see me today..Daniel. Daniel was prompt, thorough, and even came back in once he left because I had a question. He was very patient with me and explained all he was doing. Will defintely utilize them in the future. Thanks Daniel!

We had a fresh‑water supply line start leaking again late tonight, and it was a stressful…read moresituation. We called Option One Plumbing, and they sent Logan out right away. He was absolutely wonderful -- fast, friendly, and incredibly knowledgeable. Logan immediately found the problem and explained exactly why it happened. He told us the supply hose that failed was an old style from the 1980s that is now outlawed because it's known for bursting. He replaced it with a safe, modern line and showed us what to watch for to prevent future issues. His calm, clear explanations were such a relief in the middle of a late‑night emergency. I honestly don't think I could have slept tonight with that water leaking, and Logan truly saved the day. Excellent service, fair, and professional. We are so grateful and highly recommend Option One Plumbing -- especially Logan! Vincent and Danny from Option One Plumbing were outstanding. They arrived quickly, assessed the situation with confidence, and worked together seamlessly to resolve a stressful plumbing issue in my home. They explained everything clearly, treated my home with respect, and carried themselves with professionalism and kindness from start to finish. Their calm, steady manner made a difficult situation so much easier. I am truly grateful for their excellent service and highly recommend them.

Water pressure tank started leaking one night, and had a 40 year old old water heater causing me to…read morehave to shut off the water. Called next morning and left a message, texted a few pictures of the problem components, had an estimate by lunchtime. They then adjusted their schedule to pick up the parts and install the next morning. Showed up on time and were professionals that you can trust to be in your home. Will be my first call and recommendation to friends and family in the future.

I don't understand companies any more. I have have used this…read morecompany twice in the past for plumbing needs and I was happy with the results, service and pricing. I needed a quote from them to install a dishwasher and I have left two voice mail messages and one on the website only to hear nothing back in over a week. Well I'm not going to keep calling and emailing asking you for a quote. Don't want to answer me back?, fine I'll find a company who will and give my business to them. Guess they make so much money now they don't need my business any more. SMFH!

I love posting about a positive, affirming experience... ESPECIALLY with a small business…read more That said, here one is! As a new home owner, I have had a recurring nightmare about breakdowns of major home systems, especially roof, plumbing and electrical. My fear is, no matter how much I save while I recover from my purchase, it still won't ever be enough. I received a Home Warranty as a "gift" ("Is it ever, really?" he says will an embarrassing level of cynicism. Lol). In my first year in this home, I have had occasion to use the warranty twice: air conditioner and, more recently, plumbing. TWO plumbers have been here over the past month. The 1st came 3 times and still didn't fix the problem which had every point of my water system back up. My laundry room was underwater at one point. The City got involved and were VERY helpful and gave me amazingly educational info about how my system ties into their water sytem. They did a dye test from my toilets to show me where the problem lies. It was clearly on this end. I literally almost came to blows with the 1st plumber, "TNT" in Charlotte whose owner's name is Garland. He was rude, dismissive (told me to "shut up and go in the house") and utterly FAILED to fix the problem. Subsequently, three weeks later, the warranty company sent out a 2nd company without a service fee. "RELIABLE PLUMBING" was just that, reliable. They were here 5 hours, well into the darkness, changed out 2 sets of equipment and rootered down almost 100 feet to just before the street. They were polite, professional and -most importantly- FIXED the problem! My bill: $0!!!! Shouts out to Jason Hancock, owner of Reliable Plumbing. He is young, hungry and holds great promise for a successful plumbing enterprise in Charlotte City. I highly recommend him. Note: I was not paid for this endorsement. Lol

Excellent work quality. Fixed my water main and shower in one day. Incredible pricing, I will…read moredefinitely call for any future plumbing issues.

This is my honest review even though Yelp's algorithm doesn't want to use it as a recommended…read morereview. I downloaded Yelp just to post this review because I was so impressed with my recent plumbing emergency fix that I am sharing that experience with anyone who will listen because I am that darn impressed and thankful. So even though I'm a new Yelper which evidentally counts against my validity, I hope someone does read this review and know I am being 1000% honest & sincere. Positive: Punctuality, Quality, Responsiveness, Value, 5 out of 5 stars and then some!! WOW, just WOW! These guys went above and beyond. My parents have used Lane Logan for years and years so naturally I called them first thing when they opened at 8am when my water heater began leaking and I needed an emergency replacement. I talked to Mr. Logan who advised that they could do an install, but they didnt have a replacement that my house needed on site and we couldn't wait for an order due to the urgent leaking I had on my floors in my house. Mr. Logan was nice enough to instruct me on the correct water heater I needed along with the proper wattage heating element. So with the proper knowledge I went and picked up one myself around 9:15am and was home by 10:10am. Once I told Mr. Logan I had the unit, he was able to send 2 of his men, Oval & David, to install my new water heater. I also needed my old unit drained and removed along with several pipe replacements and a new shut off valve (My modular home was built without a water cut off valve at the water heater so we had to cut water to the whole house). These guys showed up early right after I got home with the new unit about 10:30ish. They drained/removed my old unit and worked to replace surrounding pipes, fittings, and added a shut off valve along with installing the new water heater during a terrible storm with all our phones going off with tornado warnings. They got soaked from the heavy rain but kept on trucking to get me through my emergency repair. Now you tell me what plumber you know would stick around and work through such bad weather? Well, Oval & David from Logan Plumbing did! Oh and I can't forget to mention that they hauled away all the packing materials that came with the unit I purchased and cleaned up everything. I am beyond impressed with my first use of Lane Logan plumbing. It's rare I get treated with so much respect from handymen as a 37 year old woman. I haven't been billed yet but I'm sure it will be reasonable from all the other reviews they have on Google. I mean, these guys have a solid 5 star rating there. I'll update these last few lines of my review once I get my final bill. Thank you Lane, Oval, and David. You now have another customer for LIFE!!! Now stop reading this review and CALL Lane Logan Plumbing already! I promise you won't be disappointed. Update 02/17/2020: I received my bill in the mail a few days ago and I was absolutely floored with how low the cost was that Logan Plumbing charged me. Not only did they do a full water heater install and removal/disposal of my old unit, they replaced all my pipes and even one of the drain lines under my house. These guys did not gouge me but charged me a very honest and extremely reasonable amount for both parts and labor. The least I can do now is spread the word on how amazing Logan Plumbing is out of Kings Mountain. I am one happy and now permanent customer.

Wasn't very pleased with the communication. Called to see if they could come out and check my water…read morepressure. they told me that they wouldn't charge me to come out and take a look but when he called me to tell me the price he said that if I didn't use him I would have to pay $100. So I agreed to let them do the work even though I had already found someone that would do the same job for a lot less. So they came and did the work same day which was a plus but... they decided to come in my house and find couple other things he could fix (which wasn't a big deal was just the guts in the back of the toilet) without my permission they fixed anyway. My son was home and asked the guy how much it would be so he could ask me and the guy responded with "oh I don't even know" so that kinda gave the impression that there wasn't going to be a charge He was just going to fix it while he was here. Well when I got my bill it was on there. called and asked about it and he said my son gave permission which is a total Lie! Needless to say I sent a check but will never use them again!

I called them out on a holiday because of a burst water pipe and they came quickly and did the…read morerepair in no time! Friendly professional service!

Five $15 water supply valves replaced, plus some work on a water filter that I couldn't get…read moreunscrewed. All in under an hour. Good job by Dean. Rate is $160/hr + parts. feb 2026

I have worked with Greg Farless for approximately 10 years on property maintenance and projects…read moreboth large and small. Over the years, I have always found Greg to be dependable, knowledgeable, honest, and willing to tackle whatever project comes his way. I was excited when Greg started Farless Septic Solutions, and I have already had the opportunity to use his company on several septic projects for properties I manage. As expected, he has brought the same level of professionalism, communication, and quality workmanship to his septic business that I have experienced working with him for many years. As a property manager, having contractors I can trust and rely on is incredibly important. I have no hesitation recommending Greg and Farless Septic Solutions and look forward to continuing to work with him for many years to come! Symantha Gragg Four Seasons Rentals

Chad is a very professional, very personable , and very reasonable priced. He came and quickly…read morefixed my water supply line. I'd recommend Plumb Magic for all your plumbing needs.