My husband passed away and they helped me access our account. I am also working to move money into an obee annuity

We went into the Obee credit union to open an account and get a paper notarized, the teller told us we needed to open an account before we can have any services done. We said we are going to open an account right now since we just bought a house here and don't want to drive a half hour to get to our credit union in Puyallup. The teller proceeded to tell us to go to Key Bank or the UPS store. I've never had a bank/ credit union not want the business but they lost ours! I don't think they deserve even 1 star buy i can't get rid of it. Debra J. read more

O Bee Credit Union - Banks & Credit Unions Near Me - Yelm, Washington

This credit union stole money from me with an unauthorized transaction. Seeking legal counsel now. I highly recommend anyone with an account at O Bee to close it immediately and bank at a reputable credit union instead. read more

Shared banking with other Credit Unions is a must! I always enjoy coming to this place. Friendly folks with good business. So glad they are here in Yelm. read more

They told me my account info that I gave to my creditors was to hard for them to proses and that I needed to update it. I had truble finding out how so I just paid my bill with the account info on file and obee stopes my payment from going through. Thankfully when I explained my situation to my creditors and they waved the late fees, but If your reading reviews to see if you want to bank with these people I would not recommend it. I dropped obee as my credit union and I would recommend if you don't bank with them don't start. read more

O Bee Credit Union in Yelm is full of very rude employees. I have a medical condition and am unable to wear a mask, good thing on the door to O Bee Credit Union there is a sign,, and inside the building there is a sign that says "If you don't have a mask, we are happy to give you one. If you medically cannot wear a mask, we understand." Once again, "If you medically cannot wear a mask, we understand." I go in to make a deposit and the tellers freak out, I tell them I have a medical condition and on their OWN SIGN it says that's ok Apparently the tolerance and understanding is only extended to members (I am a shared branch member). No where on the sign does it say that the courtesy is only extended to MEMBERS (according to them). Not only did they flip out when this occurred and made me stay outside, after, they contacted MY credit union and told them that I am not allowed at any of their branches anymore! Are they out of their mind? If the tolerance and "understanding" is only extended to members it should say so on one of the TWO signs that says it's ok. Outrageous. read more

O Bee Credit Union - Banks & Credit Unions Near Me - Yelm, Washington

Obee credit union is terrible for military personel. They own my loan for my vehicle. I asked for the doccuments that I needed from them to ship my vehicle overseas due to a pcs to europe. I can not express my frustration in words with them. Even though no where in my contract or financial documents does it say that I would not be allowed to ship my vehicle overseas I have been told by the CLO "Dave" of OBee that I will be unable to ship my var over seas for my pcs move. The reason they provided is that they have lost countless vehicles. Obviously this is not true. Everyone knows that if a soldier stops paying on a vehicle it is fairly easy for a lean holder to recoup their money. The governmnet will just with hold that money from the soldier ontop of that soldier possibly receiving an article 15. That said, even with orders they were unwilling to budge. So I have been forced to payoff the vehicle in full, pay for my own express title because the bank doesnt have it oddly enough (every car loan ive had...many...the bank had the title in hand). I was told 8 weeks to get the physical title by standard methods and thus an $80+ tax cost out of my pocket to cover their ass so I can ship my vehicle on time. If you are military do not use them. Ive litterly had the vehicle 3 months and asked if it was ok to ship the vehicle overseas when i purchased the vehicle and I was ok then...but not now. Terrible experience. They get their money, I get to clean up the mess. Thanks OBEE, this veteran will make sure everyone knows how bad you suck. read more

i am going to type in all caps because i want many people to see this review! i walked into obee in yelm about 11:30 am and waited in line for my turn to be called. the teller was talking and laughing with the customer she was serving in front of me, no big deal. when my turn was next i walked up and said with a smile good morning. she did not speak instead she said what can i help you with!.i asked if they did shared banking with puget sound cooperative credit union? she said account number! i said oh so you do shared banking with them. she said account number! i gave it to her and she said what did you need! i said i would like to withdrawn 4oo dollars. she said did you need anything else! i said yes my husband and i have a savings account here but are having a problem with our bank cards. she said i in a very nasty tone, i can not help you with this until i get out of you other account so you need to wait! i said i am sorry i do not work here and you asked.if i needed help with anything else. i said you are very nasty and i am not sure why! you greeted the customer before me (white male) and i spoke and you did not acknowledge me(black female)you also stopped what you were doing to speak to the lady behind me! she said so she works here! i said so i am a customer here! needless to say i left with out getting the cards fixed! we have a car loan and a savings acct with this god awful credit union and this is the second time this month being treated poorly! i work for a major hospital which has thousand hospitals,clinics ect. my husband works for the gov't and there is a black list at the jobs to warn people about this! i also spoke to lyn the branch manager and she understands if we take out business else where because this is not going to change over night????? so they are really ok with treating their customers of color like this! p.s the owner of the bank will comment something on here but never call you are have a person contact you to resolve the issue. how do i know? because they did it on the other horrible review i gave! oh and lynn tried to say she is a woman of color she is asian. so it makes it ok then????? read more