The men that work here were very nice. It's sept I need dress hem taken up for an event in October.. they took me right in put me in dressing room to try dress on so they could mark hem and I paid before I left.. will be done in week I told them I need by October.. they were very nice and I look forward to getting it back.. read more

Amazing! Anything you need altered, this gentleman can accomplish. I am so glad he was recommended to me. Great customer service, friendly and most important very, very reasonably priced. Thank you read more

I needed a 1920's flapper dress altered. I just needed a couple darts s that the armholes wouldn't gape open and show my bra. At first he said he couldn't do it because when machine sewing it, the needle would break when it hit a bead. Then he suggested he could hand sew it. The result was excellent! He carefully put the darts in and gave great care to how the darts would impact the overall beading and sequins design. He did an amazing job, and I didn't even realize how much care he took in placing those darts and still making the sequin design seem flawless. read more

O&R Alterations - The arrow is pointing to one of the darts he put in. - Sewing & Alterations Near Me - Jacksonville, North Carolina

I've taken a pantsuit and a long dress to be hemmed. He's worth the money for excellent work. read more

This is the second time I've gone in to have a dress altered, but was denied services (again). I was told what I wanted completed was "not doable" because it would "look bad" (closing a slit in a dress). I wanted it closed anyways, aware of how it may turn out, but was denied. I went to another tailor instead, and they made the alterations I needed. Be aware you will be turned away if your request is not up to their "standards". read more

Had to get my dress blue pants altered before my ball, they were not done on time and the pant legs are 2 different lengths.

This is a skilled, professional tailor. Not necessarily my first choice for some nametapes, but he tailored a nice shirt superbly. Great people - I'll take any real alterations here in the future. read more

***Future brides beware I took my wedding dress here for minor alterations. All I needed were the straps to be tightened a little bit, have a bustle added, as well as a glitter liner added into the skirt of my dress. When I brought my dress in, Oscar pinned the straps and told me it would be no problem to get the glitter skirt added in below the first layer of the dress. When I took the dress off, one of the pins on the straps fell off, I asked him if he needed me to put it back on so he could repin it in the correct place and he told me it would be fine. We scheduled a pickup date and the night before I was supposed to pick it up he called and asked if I could give him another day. I had no problem doing that but he then was asking questions and when I reminded him of what I had paid him to do he said "oh yeah I remember now". This was my first red flag as it seemed he had waited until the day before I was supposed to pick up to even work on my dress. When I picked up, everything we agreed upon was done wrong, differently then agreed upon or not done at all. The straps were tightened way too much and were digging into my shoulders. We had agreed upon one bustle and he had done a three spot one. And the glitter skirt was added in to the very bottom layer of the dress where it couldn't even be seen (the whole point of adding it). When I told him of my concerns. He was not accepting of his mistakes and kept telling me that's not what we agreed upon and that what I had asked for couldn't be done. I was extremely disappointment but trusted him, as the professional, when he told me the skirt couldn't be added under the first layer like I had asked. I am getting married out of state and left a few days after pickup. When I contacted a new shop to help me fix the dress, they told me adding the skirt was not a problem at all like he said it was. When I called to ask him for a refund since I had to get everything he had done redone, he handled the situation by yelling at me over the phone and telling me "he didn't care" when I told him it was unprofessional the way he had handled the situation. Perhaps there was a true misunderstanding due to the language barrier, but I have never been so disappointed and treated so poorly by a business. read more

I've been going here for over 2 years. The gentleman is very very friendly. I work for the airlines and anytime I needed a uniform piece taken care of he has done it quickly rather same day or next day. You can tell he is a hard worker and strives on taking care of his customers. I don't go anywhere else for my alterations, which I could for free thru my company but I would rather pay him for his excellent work! read more

This place has great Google reviews, so I brought in my ball dress to get hemmed and the reviews did not disappoint. The owner is so sweet and nice. He took extra time to make sure he understood what I wanted done exactly. His prices are fair and I have FINALLY found a to-go place to get my alterations done! Highly highly recommend. read more

The gentleman who "helped" me seemed like he didn't even want to. He half-assed helped me get into my dress and told me that my dress was the wrong size and that wherever I bought the dress was wrong for puttin me in this dress. I told him that it was not the wrong size and that I was able to fit into it when I bought it and haven't gained any weight since I got it. His response was "well then you can take it back to where you purchased it, have them put you in it and have them alter it." He was very short with me and didn't even seem interested at all the entire appointment. To top it off, a gentleman came in with his daughters stuffed animal and asked if he could fix it because the dog got a hold of it and the guy at the counter said that he doesn't do that and would have to take it somewhere.... read more

I recently brought a homemade skirt here to be "let out." Unfortunately it wasn't as simple of a job as I'd hoped but they worked a miracle and made the skirt fit! The price was affordable and turn around time was good. read more

I needed some pants taken in and brought them in. I had an event to go to in three weeks and he told me he could have them done in two. I'm guessing he could've had them done earlier if it was an emergency but that was fine with me. They came out great so I have nothing to complain about. read more

Best alteration in town !!! I trust them with all my ball gowns and anything that needs taking in. Professional, clean and on time !!! Fair price and friendly. Highly recommend!!! read more

I took in my wedding dress that didn't fit in multiple places and he fixed it beautifully for me. He also took up a bridesmaid dress for me in the shoulders. Really cheap and a very reasonable turn around time. read more

This is an excellent local business. I have taken numerous pieces to Mr Padilla and have always received a better than expected result each time. Quick turnaround and reasonable prices as well. read more

I've brought a suit, shirts, and many pairs of pants from jeans to chinos and I always leave very satisfied. The owner is very professional and knows his stuff. Very clean work. Strongly recommend. read more

I had to get my $1500+ wedding dress altered. As you can imagine I was nervous and wanted someone I could trust to alter this dress. The owner was absolutely amazing. He was very professional and you could tell he was a perfectionist. I had to alter several times to get it just right and he had no problem with the changes. He even made sleeves for the dress which I was not expecting him to be able to do in such a short amount of time. The pricing was also incredibly reasonable. I almost felt I should've been giving him so much more for all the work he put into the dress. I drive 30 minutes to this location but it is worth it if you want someone trustworthy and knowledgeable read more

They aren't open on the hours advertised. Came by to get work done on my dress at 10:09 am and no one was there. A waste of time, gas, and business. read more

I highly recommend to anyone in need of a tailor regardless if it's for uniforms, gowns, suits or casual clothing. His prices are fair and his work is fast and extremely professional. read more

One of the best tailor experiences I have ever been a part of. The tailor was helpful, professional, and very kind. I came in with uniform that was damaged by another tailor and he was able to undue their mistakes and tailor the coat to perfection. I highly recommend him to anyone with any tailoring issues. His pricing is fair and his service is quick and high quality. read more

I was extremely satisfied with my experience at O&R Alterations. I brought 5 different pieces to O&R to be altered. A formal jumpsuit, a structured kimono jacket and several pants. All were done to my specifications at a very reasonable price. Turn around was only a few days. I will be back! read more

Oscar and his wife Rosa are friendly as can be, and they do fantastic work! I went in to get my wedding dress shortened, and he also added a bustle loop (which should have been on the dress to begin with, but that's a complaint for Alfred Angelo...) AND added snaps to my bridal bra so that it can stay with the dress through the entire ceremony and reception! Pricing was very reasonable, too. Certainly a lot less than it would have been at a bridal store. I cannot recommend O & R highly enough! read more

Probably the nicest people I've met in years. It's in a residential neighborhood so don't be deterred. Had my suit altered in less than a week and was best quality work I've ever had done. I wish I had another suit to get altered so I can go back talk and be impressed with the talent. read more

I highly recommend O&R Alterations! Each time I visit the business he takes special care to listen to what I need and the completed work is stellar! His care for the customer and his care for his business are evident in his high quality work and pleasant demeanor. He strives for and delivers the best! read more

This is a long post but PLEASE read before you go here. I would NOT recommend this business to anyone. I brought Oscar my wedding dress on July 24th, 2017. All that it needed was a hem. I told him my wedding was at the end of September (September 30th) so I was looking to have my dress completely finished early to mid September so that I could ship it back to Oregon where my wedding is being held. He got my dress all pinned up and ready to be hemmed. We walked back up to the front to discuss a second fitting apt. and the cost. He told me the soonest he could get me in for my second fitting was August 26th. I was a little shocked because that seemed like a lot of time to just hem a dress, but I thought oh well that should be okay because he said I could have my final pickup date be September 2nd. So a month goes by and it is now August 26th. My apt. was at 10am. I arrived at 9:55am and no one was there. The sign on the door said i'll be back at 10:15am so I thought oh okay, no worries. Well, 10:15am comes around and still no one. I decided to give them a call. No answer.. I tried again. Still no answer. Then I saw that there was a number you could text so I sent a message that said "Hey, I had an apt. at 10am, but no one is here. When will someone be back at the store?" I never heard anything. At this point it is now 10:35am. I am starting to get a little frustrated because I have been waiting for 35 minutes with no response from the store. I keep waiting. Now it is 10:55am and this red car pulls up and Oscar (the owner) gets out. The shop is now open, but 55 minutes late. I walked inside and he asks me who I am and what I needed like I had never been there before. I said I am here for my second fitting of my wedding dress. He says oh okay follow me. So I go back to the dressing area where I see my dress. He pulls it out of the garment bag only for me to find that nothing had been done to it. NOTHING. In fact it was in the bag the same exact way when I left the store in July. At this point I am beyond frustrated. Thank goodness I had my Mother in Law with me otherwise I would have broken out into tears. He tried to make all of these excuses as to why the dress wasn't done. 1. He forgot the apt. was today, he thought it was the 27th. 2. He was having a busy week. 3. He forgot I had a dress at the store. 4. He thought he already fixed my dress. 3. He also said he can get it done in one day if I just wanted to come back on the August 27th. I thought if you can get it done in one night why wasn't it done an entire month ago. There were many more excuses made, but you get the idea. I ended up taking my dress and leaving. I am now stuck with weeks before my wedding and no one to alter my wedding dress. Oscar completely wasted my time. He didn't apologize for anything that happened either. When he open the store 55 minutes late he acted as though it didn't even matter. When I told him nothing had been done to my dress he just made excuses. If I could give a lower rating I would. I DO NOT recommend this store to anyone. They will waste your time and they don't even care. Unreliable and unprofessional. read more