What an awesome group of rehab professionals!!! Everyone at Horizon is kind, compassionate, AND…read morehighly skilled and knowledgeable. I went to them having had MS for over 25 years and a recent total hip replacement. Mandy's expertise in both areas (neurological disorders and orthopedic rehabilitation) inspired total confidence in me and is largely responsible for me successfully walking today. I truly cannot thank Mandy and everyone at Horizon enough. They really help change lives for the better every day. And it is not just because they are friendly and engaging people (which they are), but because they also push each one of their clients to work their hardest and to get better as soon as possible. God bless them.

Jake Castello is one of a kind. We appreciate his work. Very Friendly Staff at all locations. Great…read morefacility with top of the line machines. Flexible hours and locations, very affordable. I love bringing my clients to Horizon Physical Therapy.

If I could leave less than 1 star I would. Absolutely do not place your loved one here…read more 1. Communication: NONE. Each Executive Director either resigned or were let go. Regional Ops Directors are not approachable or accessible either by voice mail messages, emails and texts. Wellness Director resigned and was walked out that day. No one to communicate with regarding loved one's care plan. 2. Shortage of staff in EVERY department including CNA's and Caregivers. Agency staff were brought in and many noted that they did not have access to care plans and were advised to "do the best they can". My mother was scheduled, per her care plan, for showers on Wednesday's and Saturdays at around 3. I would say in the 6 1/2 months she lived there she may have had 10 showers that someone actually came in her apartment on their own and "watched" her shower. The remaining times I had to have her press her pendant and await someone to respond to request her shower. Most every time we were met with "we are short-staffed" so not sure we can get your shower in today. I paid out of pocket a few times to have some give her a shower. Her care plan noted she was to be assisted in the shower with bathing and washing her hair. Never happened. Staff would sit on the closet toilet and "watch" her shower. Fecal matter was present on the shower seat. Never offered her deodorant, lotion or q-tips as noted in care plan. Came in once and she was sitting on her walker with a towel over her, they just left her alone. Thank goodness we came at that time. Her pendant was hanging up outside the restroom. 3. Call response time. Upon her arrival call times were about 5-10 minutes. Shortly thereafter the call times would range anywhere from 20 - to an hour. 4. My mother fell in her apartment on July 13th. She called me at 5:45pm to advise she was going to bed and headed to her restroom. At 6:40 I received a call from Carestaff that my mother had fell. After my mother was transported to the hospital and I spoke to Cardiologist, I notified the then Regional Exectutive Director of what transpired and that my mother would not be returning. NO ONE from Astoria called me to inquire what transpired or offer their well wishes. Sadly my mother ended up on Hospice and transitioned to her Heavenly Home a few days later. I notified Astoria and again , no one offered their condolences. I asked the Regional Director of Ops to advise what the call response time was at the time my mother fell and pressed her pendant and if the fall was reported to the state since she broke her elbow and heel. NO response other than "can we set up a time to meet or call you"? I was not in a position to engage with them at this time and again sent an email requesting information. NO response other than can we set up a time to talk. Please, read all the reviews. Do your due diligence and think long and hard before placing your loved one or yourself here. Clearly senior communities will have turnover, but when every department head is let go or resigns, that's a major red flag. Promises are made and never kept. They hold town hall meetings addressing concerns from residents, but nothing changes.

In all my years of seeing my grandparents and aunts/uncles, I've been thoroughly impressed with…read moreAstoria senior living. The nursing staff and management do such an amazing job with taking care of the residents and their needs to the upmost importance. I've walked inside multiple times and have seen the activities director leading the residents in multiple activities throughout the day. I love seeing that each person has the mindset of making sure that the residents are being taken care of to the most respect. If you are seeking a place that not only has cleanliness and respect for the residents, Astoria Senior Living is the best place I can recommend!!

I worked and at Elk Ridge and I can say without a doubt they do an amazing job serving their…read moreresidents. If you are looking for a retirement community this is the one.

I have worked for Elk Ridge for nearly 5 years, and I love it! It has felt like home to me from the…read moremoment I walked in. It is a beautiful community with amazing staff in every department. The residents are happy, kind, and welcoming.

We are so grateful to all the staff at Pacific Springs for making this time so enjoyable for our…read moreloved-one. The community here is unmatched, with excellent living spaces, shared spaces, 3 dining areas and loving staff. I had the pleasure to visit and even stay in the guest suite here many times, and was always comfortable and welcomed. The food is also fantastic and such a nice treat to order off a great menu. They have a golf simulator, state-of-the-art workout space, ballet/dance studio, a stunning grand staircase and much much more. If I had to explain this place in one word: Positive. The staff, the atmosphere, the residents. We feel so lucky to have had our loved one stay here and find his new home and community. Extra shout out to Jack, you are the best - Tom loved you.

I just took a tour of Keystone Villas Assisted Living campus and all I can say is wow! The staff…read morewas so friendly and active. They have many newly remodeled apartments ready for move in. Overall it was a it was a great experience and I know when my loved one is ready she will enjoy this place

I want to send a shout out to BEV who works on the assisted living side of the Keystone Villas…read moreSenior Living. She walked my 99 year old Mother to a window so I could see her and tell her I Loved her. She brings her 2 dogs to work once a week so the residents can have some comfort. She goes above and beyond especially during this Covid-19 outbreak. Thank You!

I came to the Beats and Bites Farmers Market that is hosted in Friday evening from 5-8:30. There…read morewere a few different food trucks to choose from, several vendors to shop, picnic tables, Adirondack chairs under a canopy, and plenty of yard games. This is such a nice, family friendly event that is new this year and runs through September 25. You don't want to miss it!

It is a beautiful place and the staff is friendly but the nursing care and director are subpar…read more There are only 2 nurses, one in AL and one in memory care. They do not respond to family members when they have a concern or question. Then when you bring your concern to collette, she doesn't respond either. Thankfully we have constant family member eyes on our mom or we wouldn't want her there. The medications and daily medical eyes on the resident is by med techs who actually do not have medical training. They often do not know hoe to pronounce the meds let alone what they are for. The NP there is communicative and friendly and smart. The nursing staff, such as they are are inept. I would be curious to see the inspection reports. The nurses are rude and unprofessional.

Several years ago, I had a minor child at ambassador. There are a few good nurses there and their…read morereparatory therapy is great. However, the rest of the place is terrible. From personal articles coming up missing to two nurses in particular involved in an abuse situation that required an ombudsman and literally zero actions taken by the facility other than to cover their collective tails. I would take someone literally anywhere other than ambassador health. I am giving one star because of the two rock star nurses (they know who they are) and respiratory. The facility should be shut down. It is quite literally that bad.

We cannot say enough great things about the Ambassador! Mom stayed there for a month of…read morePhysical/Occupational Therapy, and we all fell in love with the staff and the other residents! They met and exceeded every expectation we had! Mom flourished with the socialization, the activities, and the monitored therapy!! She got stronger, more confident, and every day said "it was a great day!" The staff is excellent - very caring, very professional, very attentive! Lots of hugs every day! The Recreational Therapy Director Larry was absolutely fabulous! He has so many different things for the residents to do, and every day there's something organized morning, noon, and night! You can tell everyone there truly cares about the people entrusted to their care. The residents are so happy and friendly - we met them all, and nobody had a bad word to say about their care or their living situation. The rooms are all private, comfortable, quiet and clean. It was our first experience with a Skilled Nursing Facility, and we were all completely impressed and eternally grateful that Mom was able to spend time there!

I visited today. During my visit I had the chance to talk with Mel. Mel has worked at Hickory…read moreVilla for 5 years. He serves the Elders by driving the shuttle, leading activities, and talking with the residents. He has the kindest spirit and loves God. I also spoke with Jane, the Dining Services Director. She was chopping fresh asparagus to grill for lunch. Jane said she has been at Hickory Villa for 18 years. As I walking around, I also spoke to residents, Jean and Darry. They both expressed how happy they were, how well taken care of they felt, and both had big smiles when I asked them if they were glad they made the decision to take an apartment at Hickory Villa. This community has a cozy feel and I really enjoyed my visit. Lauren

Mom has lived at Hickory Villa for nearly two months and we could not be happier. It was tough…read moreadjusting at first to all of the care as she moved from independent living in her own condo. The facility is lovely, big central atrium with tons of natural light and a small live bird aviary. Her apartment layout is simple and smart, allowing for a living area and kitchenette as well as a common dining area we've often used for family meals. She has control of her own thermostat and we bring her dog over several times a week for visits. I still haven't figured out what everyone's job is, as there are sooo many employees.regardless, all staff are friendly, efficient and patient. My own patience with mother and her fellow residents has improved with their example.