Needed a storm door screen repaired. They said it would be a week or so. "So" ended up being 6…read moreweeks. And only after repeated calls, and finally going in person. The only reason they are getting a 2 star instead of one is because they apologized for the time taken and did not charge me. Luckily it was before the days are warm enough to want to open some windows.

We came to this store because we were told they would be able to cut a window pane within in a few…read moredays. A month later i was still waiting and called to see what was up. They had done one pane, but not the other, and no one had left a message to say it was complete. When I got the bill I was even more surprised. It was the price I was quoted, plus additional expenses I was not informed would be added for trim and labor. Very disappointed in the whole experience. I like Ace Hardwares in town, but this one will not be my go-to store.

Ok, we bought a refridgerator on thursday by phone. We were in Georgia. Made arragments to have it…read moredelivered on Sat, they (sears) called and said no good. Ok, no big. Made arrangments for Monday delivery. Had to get my daughter to be there for the delivery because now we are in Texas. Was home sat and sun, but why change anything, right? Well got a call this morning, (MONDAY) now there is going to be a 50.00 fee to get it delivered. No mention of any fee, we are only a few blocks from the store...Very poor service and scattered brained people working there, but of course that is our opinion.

I come to Ace whenever I need something fast and don't want to run around Sioux Falls and walk…read morethree miles in a bigbox store. The manager at Ace Hardware on W 12th and Kiwanis is more knowledgeable thanwledgeable than most handymen that are out in the field working. I am impressed and very happy with Ace. Thank you guys!

Let me start by say, if I could give them a 0 start review I would!!!!!!!!!!!!!!!!!!! They get an…read more F- This company is the worst company for a number of reasons. I brought them 2 single pane windows, one was broken and needed to be replaced and the other one just need to have the putty seal replaced. I took it there and they told me it would be 3 weeks before they could fix them, so they said I could take them out to the Ace out by Roosevelt School and they could get them finished in a few days, so that's what I did. They called a few days later to let me know they were ready. They told me I had to let them sit for about 2 to 3 weeks to let the putty dry. I didn't get a chance to look them over when I picked them up because I was in a hurry and was heading to the airport shortly after I had picked them up. When I got back in town I got a chance to look they over, and it was the worst window putty job I had ever seen, I could have done a better job, and it wasn't cheap! SO, I brought them to back to this store, because it was the closest to my house and told them I wasn't satisfied with what the work the other store did!! They were surprised that they did such a bad job. They said they would fix them, but it would take 2 to 3 weeks to fix them. I didn't care at this point as long as they were done right! To my surprise they called me a week later to tell me they were finished. I went out to pick them up the next day, and OMG, they were 100 times worse than before!!!!!! I was so damn mad that I just took them and left because this company has the most incompetent people working for them that I've ever dealt with!!!!!!!!!!!! And that's saying a lot, I worked in the construction industry for over 30 years! DO NOT EVER GO TO ACE IF YOU NEED QUALITY WORK DONE, ESPECIALLY WINDOW WORK!!!!!!!!!!!!!!

I've always enjoyed the north side Menards. The store is massive but a helpful hint would be to…read moredownload the free app if you want to pin point something. As a new homeowner this store has been here for everything we've needed from paint, stain, moving materials, garden supplies, and the occasional snack. Yes they have food in the middle!! We've even been looking at storm doors and a deep freezer. We've gotten sand for our kids sandbox and will probably be back soon for shelving in our garage. The most recent purchase was a TV fireplace which is exactly what we wanted. Prices are fair as I haven't encountered anything so far over priced. I enjoy their holiday themed area which is stocked full of anything you could imagine. Every time I've asked a worker where something is they are always polite and helpful. I highly recommend coming out to the Menards for any do-it-yourself or home improvement project.

Terrible customer service. I was in the store and someone was there with an emotional disability…read more They were treated very poorly by employees. The person almost ran out on tears. It was very shameful and a disgrace to the company.

Epic hardware store that doubles as a one-stop clothing shop. Came out today with some socks and…read moreshirts. ALMOST got a sweet flannel hoodie but all they had was XL, XLT, 2XL, and 2XLT. Guess they think I'm gonna be layerin'. Also don't miss the 50ft gauntlet of candy you have to run to get to the checkstands...

The gal at the front had some great excuses to not get the size I needed. "The carhart buyer is…read moregoing to be on vacation so I won't be able to get that if it is available ". Poor customer service for a place that I and my employer does business at. Maybe we can find a new vendor for a large account!

I ordered a freezer and they canceled my order without telling me and then when I went to go get it…read morethey would not let me get it and they made me repay the original price instead of just giving me the freezer.

Not even one star!!! I bought 6 boxes of floor planks…read moreawhile back at Lowe's in Sioux Falls, SD. When an installer gave us an estimate, he said waterproof would be much better in the kitchen than the ones I bought. Took them back today, but was told absolutely no returns after 90 days. The manager, Rob Storey, would make no exceptions, not even for store credit. He was not pleasant about it....VERY rude!!! The boxes were still in the plastic, unopened, and still sold at Lowe's. It was a horrible experience, as Rob Storey was loud and obnoxious, embarrassing us. Never going back to any Lowe's!

I stop at Robson's for glass, cut immediately to my dimensions. No waiting, no hassles, just great…read moreservice. They have a large selection of grass seed in bulk and advised me a good combination for my environment. Get just the selection of screws and nuts you need. Park 20 feet from the door, walk in and someone always asks, "Can I help you" These guys are 5 stars, Support your local businesses! One more - 40 years ago I bought a 25' - 3/4" hose for camper water supply, this summer it finally developed a tiny leak at the female end - not bad - it was Made in USA

I love supporting small-business but going to this one was a mistake because of one person. I went…read morein for a simple Bolt & Nut and it turned into a nightmare. A large guy with short black hair acted like I was the dumbest pain in the butt. They have a lot of options so I wanted a little help from one of the employees and it was like pulling teeth with this guy. I've never gotten such attitude from an employee anywhere.