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Bentonville, AR

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NWA Courier

5.0 (1 review)
Open • Open 24 hours

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5 years ago

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Big Ben Cleaners - Sugar Creek Laundry

Big Ben Cleaners - Sugar Creek Laundry

(22 reviews)

Stopped in to use w/d and was shocked to see that a wash costs either $8 or $12/load depending on…read morethe size washer you use. Not sure if the smaller washing machine was big enough, so I bit the bullet and used the larger $12/load washer. Washers accept credit cards so i used mine. The dryers do not accept credit cards, only quarters, which you can get from the quarters machine inside the facility using dollar bills to exchange for quarters. The dryers cost $3.00/large load/30 minutes OR $1.50/small load/30 minutes. (I used the smaller dryer and it dried all my cotton whites and towels in the first 30 minutes). $12.00 is a considerable amount to spend for one load of laundry using the washing machine. But BEWARE, the real cost of the $12 washer load turned out to be $14.00!!!!! I noticed that when it hit my credit card statement. I don't know if the cost is posted wrong on the machines or there's an additional $2/load charge for using the credit card but buyer beware that the large capacity loads in the washer costs $14.00!!!! I wasn't happy about that false advertising but nothing I can do now. Machines worked well and seemed in very decent order and facility was fine. There's one employee that works there to help you if you need it. Would use them again if i had to; not much you can do about the cost if you're stuck without a W/D at home!! But it's not cheap.

Dirty and way over priced. Robbery in fact, I will not be back. So many machines smelled musty and…read morehad a lot of hair and dirt in them. Just can't see the sense in charging so much for a load of laundry unless you're greedy.

Flex Pest Control - Black Widows

Flex Pest Control

(32 reviews)

Wade was awesome today. 8 am. Always happy when Flex comes to service our yard. They are so…read morethorough, and Wade did an exceptional job today!

I would not recommend Flex. They broke my security camera during the first visit because the tech…read morewas not watching where he was directing the long pole and hit it so far that it snapped off and fell. Still was seeing pests, so I asked them to come out again after they promised that it would be a better experience the second time around - which it wasn't. I am a teacher, so I purposefully scheduled an AM appt so that they could come while I was at work and my dogs at daycare. I only communicated 4 times about the garage code and not being home. I guess they needed 5 reminders? They didn't show up until 3:18 pm (for a morning appt) with no reason as to why and then knocked on the door only to leave within 13 seconds. Literally 13 seconds is all you are worth to Flex as a customer after them making you wait all day. Thankfully I noticed on the cameras and had to contact them yet again about them just leaving. They went to service someone else because they couldn't read basic instructions. My house wasn't serviced until 4:28 PM, for a morning appt, meaning my dogs were in the house within 30 minutes of treatment. I went out of my way to schedule it in the morning so this wouldn't happen. Amanda, with Flex, told me that the tech who came on 8/17 is most likely getting fired because his lack of reading skills isn't the only issue. Amanda, per Flex, said this tech left a wasps net at an elderly woman's home after service and her grandchildren got into it. They don't respond to texts or emails unless it's about paying your bill for a service you didn't get. They will ask you to identify the "problem areas" so they can "treat them better" and then totally ignore them. If a 3 second sweep of the baseboard is "extra attention" I'd be so curious to see non-extra. It would be non-existent, just like the "good service" of flex. Absolutely do not waste your money on this company. They'll do a horrible job, not withhold their end of the contract, and then try to force you to pay for something that you didn't get. Give them the 13 seconds that they give customers and Google another company in those 13 seconds.

NWA Courier - couriers - Updated October 2026

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