Our pickup from the airport was quick, and the drive to our hotel was great. I highly recommend…read moretheir services!

We used Precision NY Chauffeur Service for our family vacation to NYC, and they were absolutely…read moreoutstanding from start to finish. They handled our pickup from LGA to our Midtown hotel and later our return trip back to the airport, and both rides were flawless. This was truly 5-star service and one part of the trip I didn't have to worry about at all. The vehicles were clean and comfortable, communication was clear, and everything ran exactly on time. It was worth every penny compared to mass transit or other ride services. What really set them apart was their customer service. When we were dropped off at the airport, my son accidentally left his phone in the car. Umar went out of his way to drive all the way back around and personally return the phone to us--no hesitation, no attitude, just genuine care and professionalism. I can't recommend Precision NY Chauffeur Service enough. If you want reliable, stress-free transportation in NYC, this is the company to use.

My review is for their booking process. I recently reserved a vehicle to pick me up from the Newark…read moreAirport, and I must say I am very happy. Kevin took my call and answered all of my questions. At first I was a bit perplexed with all the additional fees companies tend to charge, but Kevin explained himself very well and I feel confident about booking with them. I will return once I get to ride their vehicle, and let y'all know how that experience went. -Californiagirl

Just used them for my daughter's sweet 16, all I can say is they were excellent. Gary was great on…read morethe phone booking the reservation. We had Jason as the driver for the night he was awesome so nice to work with. Thanks so much for making it a great night !!

Great experience with On Time. This trip I had several last minute changes to my itinerary,…read moreincluding one that required a 4:30am pickup with a late night airline cancellation the night before. All was handled professionally with the phone always answered, no matter the time. I look forward to continuing using this service. Thank you Ashraf.

I've used this car service for airport pickups in the past with no issues. However, most recently,…read moreI had a very unprofessional experience. After being picked up Newark Airport and driven home, a few hours later I received an email from the company saying they were charging my partner and me a $15 fee, when we asked why they said it was because our baggage was "large" and "heavy." There is nothing on their website that states an extra fee may apply, and no definition of what large or heavy mean. We each had one suitcase, normal size for checked baggage. In fact, we used their car service in the past with the same luggage and there were no issues or extra fees. When we had checked in before our flight both suitcases weighed about 40 lbs, well below the weight limit for checked luggage. Due to the lack of customer service and surprise fees based on no legitimate evidence, we won't be using this car service again.

Thank you for a safe, clean, comfortable & reliable ride home from the airport!! Will absolutely…read morerecommend and use every time.

Amazing service from Newark in to A hotel near JFK! Prompt and efficient service. Safe driving and…read morerespectable chauffer. Clean car and very competitive price. Had my doors opened and luggage handled. I highly recommend this service. If I am coming that way again I would use them. No holding my breathe hoping for a good third party app driver.

Long overdue review. Excellent service. Safe, on time, clean vehicle, polite driver. Really…read morecouldn't ask for more.

Booked a car seat. Confirmed the car seat. Paid a premium (could've just taken a cab) for a car…read moreseat. Guy arrives. No car seat.

This company, beyond being very professional, is so helpful and understanding. They were able to…read moreget the perfect limo for my daughter's large party. They could have easily overcharged us but they found the exact size limo for our event and didn't take advantage of my limousine ignorance. Our limo driver John was amazing and took care of our day throughout NYC without a complaint! Thank you so much Town Limo

Extremely disappointed. I paid in full with CASH and requested a cancellation 2 months ago. Despite…read morecalling and speaking with them more than 5 times, I still have not received my refund. Very unprofessional communication. I will update this review if they resolve this, but for now, I strongly recommend avoiding this service if you want your money back for cancellations.

We are so late to booking a van for group trip due to weather commitments and this company came to…read moreour rescue. We booked on Tuesday and got our van committed for Friday. That is crazy. We check out a few online booking company and we think they are the middle man. Go straight to this company. We had a quick conversation on our needs via Yelp message and the owner gave us a very reasonable quote for round day trip. I love the quick response and not putting people on hold for answers. I will definitely use them again. Driver was on time and respectful. He got everyone to the location and back safely. The 14 ppl can we got is clean and everything I heard from the passengers has been positive.

I ordered a sprinter van for a large group. The van was clean with plush leather seats. Our driver…read morewas communicative and arrived ahead of schedule. We made several stops throughout the day. The driver did his best to park in convenient, close by locations so we didn't have to walk far in the cold. My mom recently had knee surgery and he helped her up and down the stairs of the van. Overall, service was seamless.

The absolute best service! There is a reason the name of this place is VIP. I felt like a VIP…read morethroughout my entire experience with this business. Aziza helped choose the perfect tux for me and my groomsmen for my wedding. We were even able to get rentals for our out of state guys who could not come in early for a measurement. Everyone looked amazing and the tuxedos fit so well. I am very happy and would recommend them to anyone and everyone!

Rented this past weekend for my Bachelorette. Great price. Worked with Aziza and Wendy to…read morecoordinate. Driver (Rory) called earlier in the night to confirm he was on his way. Arrived on time. Was very nice. Hummer was everything and more music pumping, lights going. He returned at the appointed time, even checked in a few hours into the party to confirm pickup time. Would definitely recommend and book them again.

It's been awhile, but the service is still great. Our drivers were professional and on time. They…read morewill check your flight times to make sure they are aware of early arrivals or delays - we got back to NJ 20 minutes early, and our driver was at the airport waiting. It lowers my stress level when traveling. I highly recommend this place.

Reliable great car service They are Korean and we are…read moreAmerican, they always send someone who can speak English.