I've been with Paula for over 10 years now. She's the epitome of a great insurance agent and…read moreperson. I trust her with all of my needs! -Deidre A.

I just have to say that I am so pleased with State Farm. I have been with USAA for years, and then…read moreProgressive and no company can compare to State Farm. I actually have a person who is my Person! And she is amazing! She is so patient and kind! Ms. Boyd is absolutely so understanding! You can hear the concern and love she has for her clients. I don't have to worry about talking to an AI generated robot nor do I have to speak with someone who doesn't speak my language. When I was in a low place and having trouble, I was given to her as a client and she has helped me so much! She has made my hard burdens with car insurance light and easy. I am so thankful for State Farm as a company and I am so grateful for Ms. Boyd. Thank you

My daughter was on the Honda lot buying a new car. She had State Farm previously but had not had a…read morecar in a year or so. She was trying the 800# that was pushing her to contact a local agent and they were all closed. She had moved but her previous local agent was Paula. She got in contact with Paula and despite the office being closed on Saturday, Paula got her insurance in place got her a binder and ID card so she could drive her car home. Amazing act of kindness and customer service you only get with someone like Paula Faivre, Superstar Agent.

They dont seem to be genuine agents. The agent was polite and gave me a good quote (though as is…read moreexpected, kept trying to push for coverages I did not need) but ONE MONTH after paying in full for 6 months for the car insurance and getting a receipt for it and being assured that i will get my final insurance card in the mail, I get a rude letter from State Farm that my insurance will be cancelled within 3 days of receipt of the letter giving no valid reason whatsoever. When I call the agent, he is clueless too - he assures he will to the bottom of it (wastes precious time as I inch towards being uninsured) but comes back with a higher quote. This agent does not seem to be genuine - why would they be clueless about the company's verdict then? Either that or they are purposely fradulent. Stay away!

We were very impressed with Mike and Brittney. They answered all of our questions and we left the…read moreoffice with a new insurance company and agent. I like the fact that we could talk face to face instead of by phone or online. He gave us plenty of options so we could compare cost and keep it within our budget. Great customer service and we hope to be with State Farm for a long time!

I can't believe the way I was treated. I would never talk to anybody the way I was just I…read moreappreciate but the person I talk to wouldn't even give me their name and because I was 10 minutes before they were about to I was treated like trash Mike whoever you are I would never let anybody represent me like this. This is absolutely absurd that anybody would treat another human being the way I was treated just because I wasn't there previous Customer. Anybody in the Chesapeake area please please stay away. It is all over social media. No wonder they barely have three stars. If you guys like to be treated bad please come here.

Always responsive. Best insurance agent I've ever known. Always helpful and puts your mind at…read moreease during the stressful times when a claim must be filed. Day or night, he's at your service. Even if you are not a client, he's willing to offer advice. Can't find that kind of service elsewhere. If you're not a client...you ought to be !

Amazing and thorough costumer service. A great deal and the best insurance provider around.read more

I was referred to this lender by my realtor Vanda Kennedy and boy was I glad I listened to her. My…read moresituation was a bit of a mess with me having to switch lenders but once I got to Ivy everything was smooth sailing. She was so kind and relentless while still being professional. EVERY woman who worked on this deal did their very best to ensure we closed on time and I am so grateful for them. Whenever there was paperwork that required signing it was uploaded to my customer portal profile which was amazing so I was always aware of what was needed or what had already been completed. Whenever I had questions she was an email or phone call away not forcing me to speak with her assistant which I appreciate. This was a pleasant experience and hopefully the interest rates will go back down so I can buy with OVM again. Signed- Your future real estate mogul

Ben Temple with OVM was extremely unprofessional and lacks transparency. I would not recommend Ben…read moreat all. You can tell he really only cares about making money and not about his clients. He didn't even apologize to our agent after screwing things up with him and blamed the mishap on him.

Absolutely A1 service!! I was able to conduct a consultation within the first week of scheduling a…read moremeeting. He was prompt, professional and informative! He gave me honest feedback that I can guarantee I would not have gotten from any other companies. I am more than appreciative of the guidance & support! Will definitely be recommending!