We were lucky enough to be able to contract with GRANNY NANNIES to care for my mom while she was…read moreon hospice. The care was wonderful from most of the caregivers but one caregiver in particular, Renata was absolutely one of the most capable and caring caregivers I've ever come across in 40 years of healthcare. She anticipated my mom's needs before my mom even needed to say something. She fixed her home, cooked meals, and kept the house exceptionally clean. She was phenomenal at communicating with us for any needs that my mom might have. Renata is a tremendous asset to your company. She never sat in the other room reading books, never was on her phone, and responded to my mom even by conversing. She added companionship, compassion , and comfort to the end of my mom's life and we are incredibly grateful.

I would avoid this agency. The owner or manager Andrew is cocky and very opinionated. If he…read moredoesn't agree with you even with something minor like politics he will insist on his view. When we tell him your expectations with regard to caregiving rather than saying he will try to accommodate my requests, he starts saying it cannot be done, almost borderline telling me my request is ridiculous and will not be met. I'm glad I found A Perfect Choice Homecare. A complete opposite of Granny Nannies.

My daughter and I can't say enough about how well we and my wife were treated by the caring staff…read morehere following a massive stroke with no expectation of recovery or survival. They were very compassionate and respectful of my wife and treated her with such dignity. We were with her around the clock for five agonizing days from the time she arrived until she passed away, and the staff was so mindful of our overwhelming concern and grief as we awaited the imitable conclusion. The room had a comfortable reclining chair and others including a small table with chairs for family and a fully equipped bathroom with shower for families. We were kept apprised of her changing condition and reassured she was comfortable through the whole ordeal. And the follow up was very reassuring and most appreciated with several phone calls and online communications.

Jennifer & Maria were absolutely exceptional. In such incredibly tough times & circumstances, the…read moregenuine care, appropriate humor, & kindness was beyond their call of duty. I still can't believe flour incredibly fast they were when we'd ring for help, how they merged their amazing & professional care with true heart that made us all feel held & steadied. This place was fantastic; & many of the staff were so so great, but these 2 went above & beyond the entire time we were there. Thank you again, & God bless you.

Beautiful community Pet friendly…read moreClose to Siesta Key Movie theater Game room Gym Art studio

Food is 3stars Open constrion in the ceiling going months…read morein the dinning room amenities are not provided as promises. Laundry not done by care givers on assigned day. Housekeeping did not change sheets. Washer disabled for the 3 weeks.Two lounges are under construction so residents in wheel chairs line the hall. The Christmas decorations are proliferative. I'm grateful for a roof, warm water & a room. There is in house RN 24/7, medical practice, phone service, wifi, 2 elevators. Administration, secretaries knowlegable, business office, booking, 3 days transportation Md visits and mantainence are all supportive. Hope this is helpful.Lynn APRN

I find that this community is truly a quality organization whose CEO has extensive experience in…read moreoperations. The managers are some of the best I have ever come across both from an experience level as well as personality and passion for the seniors. I wouldn't be worried about a reduction in staff at the top level as this is prudent business management during these fiscal times. My experience and the residents I know who have moved there in the last 6 months tell me they are extremely happy to live at Aviva. You have to be careful about all posts you read both positive and negative - always validate!

My mom lives in skilled nursing and she gets amazing care, everyone is so nice and the place is a…read moreclass act. Thank you

The current team at Sunset Lake gives me great peace of mind. I am a family member whose loved one…read moreis in LTC. The new administrator Sara Livingston is very personable and is very hands-on which we really appreciate. We know that every great leader, has a great team and her team is terrific. Sara has a team of professionals whose goal is to provide consistent quality care. There is so much to say about the kindness, compassion, and respect that we want for our loved ones. This group of heroes understands the stresses that families go through in worrying about our loved ones. This team will do everything possible to make sure that my loved one is taken care of with respect, kindness, and compassion. No place on earth is perfect, but at Sunset Lake this team continues to work towards the best possible care. Because they understand that it is so important to hire professionals, who in their chore instinct is to give care with dignity, kindness, and compassion. No nursing home can be successful without those key elements. I could write a book about the many professionals at Sunset Lake who are my heroes. I wish to thank the Social Workers, Nursing Department, Doctors, CNA's, Administration, Housekeeping, Maintenance, Kitchen, Transportation, Reception, Human resources, Rehab Department--- from the bottom of my heart: thank you, thank you for continuing to strive to give our loved ones the best care. AND to make sure that you give employment only to those who believe in giving care with dignity, kindness, respect, and compassion to our loved ones. GRATEFUL...

The staff here at Sunset Lake Health and Rehab is very caring, compassionate, and attentive. They…read moretruly treat residents with dignity, kindness and respect. The facility is clean comfortable and welcoming; the staff goes above and beyond to make sure residents feel safe and well cared for. Can't say enough good things about this facility.

A Death Machine after your money . $$$ Affinity $$$$ after…read moreyour money and nothing else. No compassion, dishonest and frequent No -Shows with Affinity. THe WORST, UNCARING, GREED DIRECTED. We were shocked when the Affinity hospice nurse Tammy LIED to our family about the availability of a medication that could have saved my Dad's life. She said it was not available anywhere in Florida yet when I called Walgreens in Venice they had it in stock available that afternnon. She said they would not pay $500 for the medication. So she LIED to us to save Affinity money. THere were other lies as well about our rights to go off Hospice in order to get needed medical care. You can go on and off Hospice as needed to get humane care. They were a death machine nothing else When I asked Tammy to wear an N95 mask, she had the audacity to complain and ROLLED HER EYES at our home aid. I saw this in the mirror and our aid verified it. All while my Dad was dying. Since my father has passed we have heard NOTHING, no condolences. Nothing. No condolences from the nurses, the doctor or the Chaplain. This company is all about cash flow. Stay away and find a decent Hospice company if you want honesty and compassion. You will not find it with Affinity. Hospice is a very lucrative business and it shows with Affinity, it is apparent that they only care about getting your money. This is true for the company and from the president down. They are truly awful The worst. Stay away.

Affinity Home Care was a stark difference from my first experience with another Hospice care 3…read moreyears prior. Affinity was active and present in my mother's care. What they promised they would do from the initial interview, they did. Most importantly because of my mothers Alzheimer's, her core team remained the same throughout her care. The relationships that were built were genuine and filled with love and laughter. As we progressed through the stages of hospice care, approximately 5 months, the detail and depth of their medical knowledge and assessments were invaluable. Their honesty of what we were to expect is what brought so much comfort for what we needed to be able to face each day. Their dedication never wavered. Even my interactions over the phone with the office staff, on-call nurse or doctor, I was never left stressed because all of my questions and needs were met. This leads me to my final thought; they were just as interested in my "self-care" as moms primary caregiver. In fact, they insisted on it! They were there just as much for the family as they were the patient. So, was there a down-side or anything I was unhappy about? Only that when my mom passed, the revolving door of their friendships were dearly missed. I consider them life-long friends.

Memory care is inherently difficult, but the staff at Grand Living has been terrific at every step…read more Assessing, onboarding and ongoing care have all been excellent. My brother was a world-travelling executive while working and continued his travels in retirement. Changing to a care facility was a massive change in his life. Grand Living provided a best possible start, and affords continuing excellence in care, guidance and activities. Willingness, flexibility, adaptation and kindness have been the norm. My highest recommendation.

STAY AWAY FOR MEMORY CARE! If you are looking to put an…read moreAlzheimer's patient into their memory care, do yourself a favor and seek out another facility. My mother was transferred here and the arrival was a disaster. She was found wandering the parking lot and asking for my father (who has been dead for 31 years). Then once they got her into the unit, I was told by the nurse that she was very uncooperative about taking her meds. Why they couldn't slip it into her food or drink is beyond me. Then when I called to see how she was, both times I was connected to Deborah. She had the most miserable tone in her voice and complained about my mom packing and unpacking. I did research on this and it's very typical for Alzheimer's patients to do that when in a new place. She also said that she refused to take her meds. Why is this even an issue for someone who is supposed to be trained to take care of people with dementia? Then we were told after she had been there for only 5 days, she was going to be kicked out. We asked for help from the staff there to find her a more suitable facility. It typically takes about a month for people to get adjusted. They gave her 5 days! The director, Michelle Orlando, told us she "exhausted the search for every place in the area." My husband called 2 places the same day and we were told there was plenty of room at both. The icing on the cake was when Michelle told me "Your mother has been absolutely vile to everyone here since she arrived." This was already an emotionally draining time for me and to be told those exact words about my ailing mother told me all I needed to know. She was moved to another facility and is doing great. This is because the new facility has properly trained staff - not miserable nurses who complain about my mom and a director who couldn't even be bothered to call another facility for me. STAY AWAY FROM THIS PLACE! It's truly all top show. They entice you by showing you their facility and claiming to have properly trained staff. This is false! Good luck if your loved one comes here and experiences the anger that most dementia patients will go through. Their staff aren't trained to handle those patients. On a side note, they charged us $4400 which was fraudulent. Mom wasn't even there a month, yet they wanted to try to get over half her monthly rent on top of the $10,000 I paid them. They are truly fraudulent in their practices and what they promise people. All this while we are in an extremely vulnerable position. If this keeps one person from making the same mistake we did, I'll be happy. BTW, for those looking for memory care facility, please make sure the staff is licensed to administer alternative delivery systems such as a topical gel for benzodiazepines. This has been the saving grace at her new facility.

The HR department Tyler is very unorganized. She calls people for interviews and then doesn't…read moreanswer you call when you reach out to her. Very unprofessional to call someone a week later. She needs to be replaced with a more organized HR representative. Be careful when dealing with her.

Beautiful place, was there to work overnight with a client at the Assisted Living. The staff was…read morevery friendly and helpful