Zero stars if I could, 100% because it was not made clear to me what I was purchasing until AFTER it was too late. Did you know there are 2 different kinds of birth certificates? I was not told that I was purchasing the "short" one, and I needed an original detailed copy. After my money was taken, I was told "sorry, that's the building down the street, you can get what you need there for the same price, but we can't give you your money back." I can't say I'm surprised. Completely absurd. You're the professional, not me. Make it clear to the customer what you are selling them BEFORE it's too late. Make sure it's what they need. Obviously all you care about is taking my money, the money of a law abiding, tax paying, voting citizen. The system is so corrupt. read more