Ruined an entire load of dry cleaning by washing it instead of dry cleaning it. It was obvious that it was a dry cleaning load, aside from saying this needs dry cleaned when dropping it off. Called and was told I needed to speak with the owner. I called back many times and the owner was never available to speak with. I totaled the pieces in terms of value and it was well over $350 worth of clothes. We have used NuWay for many, many years but will not return. read more