I had an emergency problem and they were at my home within a couple of hours and quickly solved my problem. Total reliability and professionalism! read more

Two months ago, we had a septic tank emergency at one of our rental cottages on Claytor Lake...on a Saturday afternoon...with a house full of renters, no less. I immediately googled 'septic service' and dialed the top five listings in order. All straight to voicemail at that hour. Only one bothered to call back: Mrs Horton, the owner of NRV Septic. She called an hour after my call to apologize for not being able to send a crew out that day, as they were already booked up, but she could send one out Sunday morning if I didn't get another company to come on Saturday. Without hesitation, I said, 'Yes!' Sure enough, the next day, her crew of Fred & Laura showed up at 9am--polite, friendly, & ready to work. They fixed the issue promptly, patiently answering my questions as I watched them work. They did such a great job I've used them to fix an issue at our other rental cottage, and plan to use them at our own house, when the septic tank needs pumping. They must be doing well; they're based in Pulaski, but have recently expanded their service area to include Blacksburg & Christiansburg. We'll continue to rely on them in the future. PS: I never heard back from the other four outfits I called that day.... read more

These guys are the best. We have used them for years. Always reasonably priced and quick to help and respond to emergencies. I can't say enough good about these guys. read more