One of the basic fundamentals of being in business is customer relations you have totally failedread more

I have used Vacationland Plumbing for years. I own a seasonal home and rely on them for service to…read morestart up and shut down every year. Additionally, they have installed a hot water heater and they did some repair. Reliable and reasonable.

Ellingson for the win! Still offering top-notch service! I was in need of a new hot water heater,…read moreand immediately reached out to Ellingson's. From the moment I walked in until the project was complete, the professionals I worked with have been fantastic. My service tech was right on time, very effecient, and went the extra mile to ensure a very high-quality installation. The sales associate I worked with was very well versed in their product line, and very patient with follow-up questions. I'm relieved to know there are still consumer-focused businesses like this still around!

They came out and spent 5 minutes looking at our kitchen sink. We called them back a few times…read moreabout fixing the problem because they said we needed an entirely new kitchen sink. Nobody ever returned our phone calls. Instead, they sent us a bill. They have extremely bad customer service. I don't recommend them.

We had a reverse osmosis system installed. The plumber, John, worked very efficiently and his work…read morewas excellent quality.

I've had a geothermal system for 10 years that has had nothing but issues, mostly because of the…read morelack of knowledge of the installing company. This time I called Hanson's when my boiler had an issue. Kyle walked in to my furnace room, knew exactly how to fix it, and then fixed 2 other issues too, including a gas leak. The installer would have come multiple times without fixing the issue and charged me for his guys sitting in their truck smoking while "conferring with the experts". I am now a Hansons customer for life!

He did a job for us, which caused a new leak from the toilet. When we called to follow up and ask…read morehim to right his error, he had a terrible attitude, refused to come correct it, and used profane language in the process. Jeff is not a professional, he has no understanding of providing customer service, and unfortunately, he clearly takes no pride in his work being done well.