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Novert Taxes

5.0 (1 review)
Closed • 8:00 am - 8:00 pm

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Tax planning

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8 months ago

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Tre'Von T.

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H&R Block

H&R Block

(5 reviews)

Only reason I gave them 1 star was because I had to. I paid for my taxes to be completed and upon…read morereviewing my taxes I found a few errors. I pointed it some very OBVIOUS errors such as my retirement account wasn't documented. I waited for my taxes to be reviewed and still heard nothing as of 4/16 and I initiated the process on 3/12 -so it wasn't like I waited to the last minute- so I called. The receptionist was rude and spoke over me. First she said she couldn't find my account and then I called back and explained that the person assigned to me was Mr. Bridges and that he passed my account along to Marwa Alerian. She said I'd get a call back from Mr. Bridges and then moments later I get an email from H&R Block asking me for all of my W-2 information. I call back a 3rd time and again the receptionist was rude and I still got nowhere. I filled for an extension and will be demanding a refund. I would have been better off using TurboTax!

This companies upper management allows you to work in a hostile work environment. They allowed…read morecolleagues to bully, harass and demean you. When you complain to the District Manager, your told " it's just the way that person is" or "I'll look into it". Nothing ever changes and the situation never gets any better. Complain to Associate Relations ( HR) and they will tell you " we don't really investigate that, we refer the information to the District Manager. And the amount of company violations allowed in this district is ridiculous!!! What a joke!!!

Novert Taxes - taxservices - Updated October 2026

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