This is more than just a T-shirt printing shop. They master any task they accept. Friendly staff…read moreand excellent service.

I don't usually post in Yelp but after the customer service I received today I needed to express…read morethe disappointment from a local shop. I called and a woman called Jan answered the phone. I had asked for Rob( that's who I was told to ask for). She said he is busy I said I can call him back. She said I can help you. I said no it's ok I'll call him back. She said if it's anything I can deal with it and she huffed at me on the phone and I said you don't need to huff at me and the next thing I knew she hung up on me. I was appalled that a business would have someone who would hang up on a potential client like that. It shows what kind of person you are dealing with. shop local they say, why would you want to shop at a place where the owners have no respect for the customers.

I recently placed a large order here, 126 hoodies and roughly 60 hats plus 36 touckes- I thought it…read morestarted well as my order of various sizes was a hard one to keep straight but the women did a good job there. Once submitted I was disappointed in the outcome of 2 events - the first being a call stating all the touckes and roughly 30 of the hats had already been embroidered and they realized the logo was too small for the size of the hat - I supplied the eps file for embroidery which was a basic size and should be adjusted by a professional to accommodate the material being placed on. Apparently it was my fault and the 30 hats plus all the touckes was on my own dime no negotiation on that one which I didn't bother arguing. Then I got home to organize my order and gather the hoodies for the list I had to give out too - my 2 God boys are youth XL - I ordered 6 and was going to send them each 2 - I went through the order 3 times, no youth XL - I sent an email to the company to advise and the response was again my fault and I must have not looked the order over should redo it - they claimed they did a piece count (no mention of size count) which totalled the correct amount ordered and I must have missed something. I responded with again, I went through the sizes 3 times and don't need to re look at it there are definitely no youth XL ( I am thinking they may have an extra 6 adult XL or something but haven't taken the time to look at the per count as I already gave a bunch out. What happened to customer service and a company taking some responsibility? I placed a $4800 order and believe me I was not trying to get 6 free sweaters I just wanted to get my God children the sweaters I promised them as I do it every couple years. Too bad

From the owner: A+ rating with the Maritime Better Business Bureau (BBB). 20+ year member. On site embroidery,…read moregarment printing, heat sealing. Retail store. Corporate showroom. Apparel, uniforms, work wear, medical wear, school uniforms, corporate clothing casual wear, team wear, sports wear, Yoga wear. Hats, caps, toques, jackets, shirts sweatshirts, tee Shirts, tshirts, golf shirts, pants, shorts, scarfs, ties, hoodies, fleece, gloves, sport jersey. Promotional products, incentives, business gifts, awards including watches, clocks, pens pencils, calendars, desk accessories, buttons, badges, crests, mugs, glasswear, water bottles, tumblers, tools, flashlights, portfolios, bags, duffle, knives, sunglasses, key chains, portfolios, briefcases, blankets, throws, towels, coasters, safety kits, first aid kits, coolers, binders and much more!

I I needed to get to chefs jackets embroidered for one of my businesses. Being in the print and…read morepromotional business myself I know this is a very small job I emailed every screen printing company in Halifax that did embroidery. A few got back to me Giving me a ridiculous three week turnaround times. One told me my DST file would not work which was complete BS. Advance screen printing was the only company in Halifax that got back fast with a price and a no nonsense answer as a result they will get all of my business in the future.

Absolutely terrible customer service. After receiving 36…read moreof the first run of tank tops for my company I came to find out the the thick, stiff screen printing had cracked on the two tops I washed. When I went back in to Advanced Screen Printing the printer informed me that the reason this had happened was because ink had not cured properly. I expected them to replace my faulty order, but instead they advised me to collect the 20 tops I had sold and bring them back into to have them run through the dryer again. Eager to please my customers and avoid having their tops crack, I collected them all back up and had them out through the dryer, then returned them to each customer. I was assured that I would be 'taken care of' on my next order with them. When it came time to place my next order I was told I would be given $10 off of my $500 order to compensate for my inconvienence. I would never deal with this company again.

Jonah and the team at Metro Screen Prints went above and beyond when they learned there was a…read moreproblem with my order! I ordered 6 Tshirts with prints to be part of our annual Christmas Eve Panama gift tradition. They looked great but I washed them carefully and the images flaked and wrinkled. I contacted Jonah and right away he said he would make it right. They had used a different process than usual so they replaced all the Tshirts and had to make special arrangements to get the right sizes and get them to me in time. I am so impressed by their customer service and their product. The second batch of Tshirts washed well with some special care and are great!

From the owner: Metro provides professionally made custom apparel affordably with no hidden costs. Metro…read morespecializes in screen printing, heat transfers and embroidery. 1% of every order supports FEED Nova Scotia. All orders can be delivered anywhere in Halifax for free.