It has been a long time coming for this review! I have been busy busy busy the last month but I can…read morefinally show my appreciation to Laura and share how great of a mortgage broker she is! I moved into my first home about a month ago. I am 100% brand new to this entire process, I had absolutely zero idea what I was looking for or even what the entire process was going to be like but Laura made it extremely easy and was helpful beyond measure! She was recommended by a friend of a friend and it was one of the best decisions I made in buying my new home. She was very outgoing and open, she made sure you were completely comfortable with everything. She's down to earth and you know she truly cares about your well-being and provides so much feedback that you can tell she really does love her job. Not once did I question if she had any ulterior motives or that she didn't care because she was always available for any questions and open to talking about whatever you needed to talk about. She's very approachable and her customer service skills are amazing. She has a lot of knowledge on the industry itself, you'd think she was doing this for years and years because she knows exactly what she's doing and had a lot of resources and tools for everything you might need whether it's a budget spread sheet, compare/contrast charts etc. She finds exactly what is idea for you because she recognizes everyone is different! If you are a first time home buyer like myself I strongly recommend you seek Laura's help, she gives you great attention and is readily available for whatever you need! Thank you Laura!

I had a great experience working with Laura for my mortgage renewal. She was responsive,…read moreknowledgeable and helpful from beginning to end. She clearly explained the process to me and was there to answer any questions along the way. I felt comfortable leaving the transfer to her. It's as streamlined as it gets, and she helped up secure a great rate considering the mortgage scene at the moment. I'm happy to recommend her and Clever Lending.

Jackson helped us secure our first mortgage this summer, and he did a really great job securing an…read moreawesome rate. Found him over the internet (seriously, I sent all of my financial information to someone whose webpage I liked..) but was thrilled with the results. Would recommend him to others, and plan to call him up when my 5 year expires. Also had no issues with our mortgage being gluten cross contaminated. Phew. Thanks Jackson!

I've used various mortgage brokers in the past and was very pleased with the exemplary service…read moreJessie and his knowledgeable team provided. Best rate available at the time and all questions were quickly answered. I would recommend Jessi and his team to family and friends knowing they're going to get the best service and rate possible.

I've seen Jessi Johnson's advertisements in the mail and I was curious since I was shopping for a…read moremortgage renewal. The timing was excellent. I had been looking around and doing my research on Jessi and his team. All the reviews I had read seemed positive. I decided to give his team a shot. He didn't disappoint. Everything was done over the phone or by email. Jessi and his brokerage team made the renewal of our mortgage an easy process to handle. I would recommend his team. Thank you for the work on my account Jessi. Best of luck to you and your team.

Johnny and his team made my mortgage renewal easy from start to finish. They found me a great rate,…read morecommunicated clearly throughout the process, and were always quick to answer my questions. I highly recommend them to anyone looking for a mortgage broker. Thank you!

I would like to sincerely, thank Johnny Hoang and his team for going absolutely above and beyond…read morefor me and my family. What Johnny showed us is that a good mortgage broker is not one that just gets you the mortgage, but when things go wrong, will they stand up for you? We had a major last second complication that came up, and Johnny and his team, including the executive team did everything in their power to resolve the issue. Many thanks!

Very smart and innovative team of brokers. Thank you Gary and Jessie!read more

From the owner: mortgages, mortgage refinancing, mortgage renewals, second mortgages, line of creditread more

Dealing with Micah was an enjoyable experience! Quite patient and knowledgeable, answered a lot of…read moreour questions. Felt at ease the whole time. Sets your expectations up too. Used to think that mortgage brokers would be the last resort but he will shop to get the best rate for you, unbiased like those working for the banks!

Micah was awesome to deal with. Prompt, friendly and efficient. It was our first home purchase…read moreand he was always available to answer any questions we had.

I fully trust Katy! With Katy it's all about YOUR needs first! I can say this as I know she only…read moretruly wants the best for YOU. She goes above and beyond and will make sure she knows you are truly satisfied. I have not personally used her yet but I will. I have had many conversations and meetings with Katy and she always blows me away with all the free knowledge she gives me. Any question you have Katy has an answer and if she doesn't know she goes and finds out. If you are a first time home buyer or 10th I know for sure you will be 100% satisfied. If you want to know more about Katy I encourage you to chat to her and if you want you can always talk to me I person to hear more about what I love about Katy

Katy MacKenzie is bar none the most knowledgeable as well as caring mortgage broker the I have ever…read moremet in the business. She has stepped out to help those in need when other brokers have only shown concern for their own interests. She truly cares about the people she is working for. In fact I trust her so much as to recommend her to my own daughter. You can try the others, but you will not find another Katy MacKenzie ...Guaranteed !!!!!

Michael Friedman is THE BEST!! He has helped me with two mortgages now and I wouldn't go to anyone…read moreelse in the future. Fast, efficient, thorough, and goes the extra mile for you. He makes things easy to understand for someone who is not that knowledgeable about the process. Exceptional customer service. I highly recommend him!

We have had the pleasure of using Michael as our Mortgage Broker twice now…read more Both experiences have been exceptional. Professional, urgent and caring would best describe our experiences.

So I always bank with TD. I think they are the best based on their hours, the number of ATMs…read moreavailable, the number of branches and convenient locations. That said I do think this is the best location downtown. Even though it is not the closest branch to me, it's the one I always do my banking at when I need to walk in. It is always clean and I feel safe handling large amounts of cash here. They are always helpful and things go smoother than other locations, and the line seems to move faster. The staff is super competent and helpful, and often offers me things I hadn't been aware of (credit increases etc) without me having to ask. Most importantly it smells clean and feels secure. Not to sound mean but at the Davie and Burrard street location they lack the security necessary for their location. Once at that location I had to stand in line behind a man who had his whole naked bum hanging out and nobody blinked. I've also seen people having mental breakdowns in that location that seem scary, and there's no one to do anything. I understand all kinds of people need to use the bank, but feeling safe and comfortable in the place where I'm handling my money is super important to me. I love this location and suggest everyone frequent it if their other option is Davie and Burrard. It's only a 15 minute walk from the other location.

Before I came to Vancouver, I went into a Wells Fargo branch in Seattle (Wells Fargo has been my…read morefamily's bank for decades) to get some of my money changed into Canadian dollars. Even as a bank member, I got a grumpy attitude, slow service, and I had to fill out two different forms and show my ID just to withdraw $140 (CDN) from my own checking account. Contrast that my experience with at this particular TD branch: I walked in, and even though I was not even a member of the bank, nor even a citizen of their great socialist-Obamacare-having IslamoMarxist country, within less than a minute I was able to exchange $80 + change in US dollars for $80 (CDN). No paperwork, just a small receipt showing the exchange rate (the Canadian dollar is worth more than our own, my fellow Americans!) and some great interaction with the super-nice teller who asked me about my scarf and discussed my travel plans with me. Quick, painless, pleasant, and convenient (that's what she said). And when I went into the same branch several days later to exchange for another $40 (CDN), I got the same quick service and great attitude from a different teller. For shame, Wells Fargo! Thanks, TD!