Don't trust Google to present the services provided by The Copy Shop. Case in point: I needed a…read moredigital photo to renew my passport. I entered the following search terms in Google: "traverse city digital passport photo". Google listed three businesses under the "Places" label, one of which was The Copy Shop. When I drove to the Shop, however, I was told it doesn't provide digital passport photos. Granted, this may not be the Shop's fault. I expected Google to list businesses which satisfied all five "search" words. Google may have been programmed to display those which satisfy even just a few of the words. Nonetheless, the result was a wasted trip. So beware: if you use Google to locate businesses which provide a service, and it lists The Copy Shop, call the Shop to verify it offers the service before driving there.

Bonnie is absolutely amazing. Today was my second time dealing with The Copy Shop and they are…read moreamazing. I have always heard such wonderful things about this business.

Amazing store, very knowledgeable staff, prints and used/new gear…read more The store is like my Disney.

I paid $38 to be handed an envelope of blank gray rectangles and then told it was my fault…read more I dropped off a disposable camera for development. A week later I picked up my prints, went to my truck, and opened the envelope. Multiple frames were completely blank. Not underexposed, not dark, just featureless gray. No image whatsoever. Several more were so faded they might as well have been. I walked back in immediately. The employee looked at the negatives and, rather than offer any acknowledgment or accommodation, told me I "needed more light" and should have "used a better camera." This response is both condescending and completely beside the point. My complaint was not that some photos turned out poorly... that's the nature of film. My complaint is that they printed and charged me for frames that contained absolutely nothing. Here's the part that's genuinely indefensible: at no point during the development process did anyone contact me to flag that a significant portion of the roll appeared blank. A five-second phone call like "Hey, several of these frames look empty, do you still want prints?" would have been the bare minimum of professional courtesy. They didn't make that call. They printed everything, charged me for everything, and then refused even a PARTIAL refund when I raised the issue. Charging a customer to print blank frames and then talking down to them about it is a remarkable combination of poor service and bad attitude. Do not bring your film here.

The woman who picked up the phone was short from the moment she answered the call…read more Even after I pleasantly first said good morning. Then, instead of being helpful with a photo project I was calling about, she made me feel like I didn't know anything and i basically I felt like I was bothering her instead of giving her business. Will find another service in Traverse City.

Judy is the most hostile and dismissive person I've deal with in a professional environment. From…read morethe previous comments, that must be who others have talked to as well. I'll take my business elsewhere until she retires. Good quality work. Problematic employee.

Sub par work overall. Use the Copy Shop instead!! Over promised quality, turnaround, and service…read morewith done items embarrassingly poor quality.

Amazing service. Owner and staff truly care about their customers. They sure have been good to me…read more Highly recommend. Thank you Kwik Print.

My new go-to in the Traverse City region! Made my second trip today for a professional printing…read morejob. I came all the way from Alden and it was worth the trip. The very quick turn around is greatly appreciated, as is the attentive customer service. Will look forward to being a repeat customer and highly recommend!

By far my favorite local business to work with when I need to print something large scale. I leave…read moreother copy shops in town wishing I could just run the machines myself. Not the case here. The staff at Traverse Repro is knowledgeable and professional. I've used them several times to print one-off poster-sized color images that I've then had them mount to foam core. I know people that use them for blueprints as well. I am always satisfied. Prices are reasonable. Turn-around time is very reasonable.

Took in a piece that I had damaged: broken glass, water damage, etc…read more He quickly assessed it, and made some practical and excellent recommendations: reuse the frame with new glass, mat it to hide most of the damage, play up the antique look. He was able to do the work in time for my next "airport run" to TVC for easy pick up, and very fairly priced. Happy customer!

This was my first time having a print framed here and couldn't be happier with the customer service…read moreand my framed artwork. From the moment you walk in the shop, you can see the quality in the products they sell and display. My project was pretty simple (because that's what I wanted) and was completed within a couple days. Pleasure to deal with the owner and will certainly use them again!

The owner, Micheal, is very intelligent & really knows his stuff!! Came in just looking around, &…read morelearned a lot about furriers! The quality of everything in the store is great & I highly recommend this place to anybody!

Love this place! The owner is very interactive and is very knowledgeable about fur and has a…read morefamily history of furriers. Beautiful headbands, earmuffs, stoles and hats. I did not dare try on a coat - but they were just as beautiful.