I went to Northwood Mortgage about 3 years ago and dealt with an agent named Allan. He was awesome and made the entire process smooth. There weren't that many steps, but the steps that I did have, they walked me through. My rate was better than all of my friends at the time, so I was very happy. However, the reason I'm writing the review is because of the service my brother got. Basically, when it was his time to buy a house, Northwood worked magic and got around the 9 month probationary period that the TTC imposes. It would have been a huge bummer if we couldn't get my brother a mortgage based on that technicality, but they got it done. I highly recommend Allan. read more

Extremely high rates but understandable as paying off a debt consolidation but the fees are very expensive including a payout to the debt consultant and when paying out the 2nd mortgage 3 months early - huge fees much greater than the 3 month penalty. Then the 2nd mortgage proceeded to deposit the Oct. cheque after the home was sold and the 2nd mortgage paid out!!! Very disappointing and unprofessional - now I must stop payment going forward ! read more

I REALLY wish I could say I had a good experience. Rob was very professional and kind over the phone when I spoke with him, but Rob never called me back after telling me I would hear from him "tomorrow", which was now 4 days ago. (Not) Sorry guys. I can't wait forever. I honestly can't recommend calling them if you're planning on actually taking action towards your next (or in my case, first) mortgage. I'm sure there are plenty of other brokers that would be happy to help me and my wife purchase our first home. Whether or not this is a common occurrence, I couldn't say, but Northwood has burned the bridge for me. I can safely say I'll look elsewhere for mortgages for now and in the future. read more

Gord Malin was very professional and genuine. We were in the process of getting a mortgage and decided to go with one of the big banks in the end. Nonetheless, I wanted to write this review to thank Gord for his time in meeting us and commend his professionalism. He was very attentive and explained to us everything very clear. We could tell that he truly cares about us as he could sense I was nervous in making these huge decisions and rest assured me that he would be able to help us get the best rates. I highly recommend that if you want an alternative to the big banks then go meet with Gord. read more

I just want to drop a note to say thank you, my husband and I appreciate your help so much. Your mortgage process is so easy, and you guys are all through the way from the start and made buying our first home so comfortable. You guys informed us of what was going on every step of the way from the appraisers, to the lenders, to the lawyers and answered all of our questions and concerns. Without your commitment and assistance, this couldn't have happened. I am so glad to rate and suggest you guys to anyone. read more

I can't say enough about the broker i dealt with at Northwood Mortgage - Nirvina Shamshudin. She was able to get my mortgage refinanced quickly (approval in 3 days!). I had gone to one of the larger banks after being unable to be successfully approved. I then happened to look up Northwood mortgage - remembering their catchy radio jingle....effective advertising as it definately helped me to remember and prompt me to look them up on the internet. I was impressed by the number of positive reviews on Yelp and other internet sites. Nirvina was able to help and was so amazing to deal with and walked me through the entire process. She is extremely hardworking, does what she says she is going to do! Gets back to you promptly via phone/text/email I was able to pay off all my credit card debt, refinance my mortgage so i can do do some renovations to my home. I feel a load of stress has been lifted from my shoulders! Highly recommend Northwood Mortgage and ask for Nirvina as she will truly go that extra mile for you! I am very grateful for her hard work and efforts in getting me approved. She can be located at the Woodbine location in Markham, ON. read more

I would highly recommend Nirvina Shamshudin. She has ability to solve any problem and find a way from very difficult situations. Very honest, hard working, easy to work with and trustworthy. If you are considering to use mortgage broker services do not look further. Before coming to Nirvina, I consulted at least with 5 different brokers, they couldn't offer me anything close to Nirvina's offers. Excellent work. read more

We have used Northwood Mortgages for 2 mortgages and have had great service and great rates both times. Our personal broker is Nirvina and she has been fantastic. She is hard working and very responsive to all emails and phone calls. When other mortgage brokers / companies say you can't get the best rates call Nirvina. She will work tirelessly to get you what you need. Simply put we will never use a different mortgage broker again. If you need mortgage help please call Nirvina right now at (416)817-0291. I promise, you will not be disappointed. read more

I can't believe the positive reviews as my experience has been horrible. I am out thousands of dollars because of Karen Parrott and Northwood mortgage. I first met Karen at a networking event. She seemed nice. We even went for a drink after at my local. We became friendly. At that point I had a mortgage with home trust. I wasn't looking for help. This was the fall. My mortgage renew came due in the spring. The first year I had the payments covered with the mortgage. When it was coming up for renewal I was trying to figure out how to start making payments. I called Karen for advice. All I was looking for was enough money to cover another years payments about 16000-17000. Maybe a bit extra to put into reno's. She said she could get me a second mortgage through Northwood. The plan was to get the money I needed then work on my credit rating and go to a main bank the following year and consolidate the two mortgages at a lower rate of interest. Sounds great but this never happened. Karen said the private lender she had lined up fell through but she had another one interested. She then told me about an investment. She wanted me to invest with a developer and gave me several properties to look at. Turns out this was a syndicated mortgage scheme. I would have to add the money to the investment. She said the lender wanted me to do this type of investment. She made it clear it was a condition of getting the mortgage. I questioned her about the risk and she assured me there was none. That was a flat out lie. Syndicated mortgages are very risky. She introduced me to the broker who would handle the deal. The property I liked was sold out and he steered me to the Op-Art property in Oakville. I reluctantly agreed. I really did not want to borrow money to do this investment but felt I had no choice if I wanted to get the mortgage I needed. Investors have not received an interest payment in 4 years, the property has not been developed except for a whole in the ground the the company High Rise capital is in receivership. I did renew the mortgage for a few years because I didn't have much choice. I got further into debt. I spoke to another mortgage broker. She said that pushing me into the investment was very improper and grounds for a complaint to FSCO. She also looked at the fees I was paying and was horrified at how high they were saying they were about double the industry standard. I came across the name of Steve Kates on Linkedin listing him as the owner of Northwood. I wrote him a letter. At this point I was in arrears as I was no longer willing to renew and continue to be gouged and was looking for a different deal. He passed it onto his complaint department. Apparently they "investigated". They said that the money wasn't for an investment and that if I used it for such then that was my fault. They tried to say I heard about the investment at a networking event and asked Karen to introduce me to Dave, the broker in charge. This was totally false. This investment was totally Karen's idea. Not only did she take me to see Dave she was there when I filled out the forms and signed the check. Since my money had not come in Dave was to hold the check until he heard from Karen when the mortgage went through. Karen Parrott and Northwood mortgage did not act in my best interest as is required by the mortgage act. In fact they acted contrary to my best interests for there own greedy gain. Stay away from these lying crooks. read more