Customer service is remarkably poor. The woman there didn't ask my name, seemed annoyed by any…read morequestion I asked, and responded "I have no idea what you're talking about" to many of my questions. I don't buy carpet often. I am a health care professional. I will certainly never return. A colleague had similar experiences there. Had I known that...

JB his son Will and the whole crew are outstanding! Their…read moreknowledge and expertise in the product they sell is excellent to say the least! We are impressed and will be back anytime we have a flooring need or questions! Chad and Lisa Nelson Nisswa Mn

Our floor is unrecognizable!!! When we moved into our fixer upper home with the 70's flooring, we…read moreknew one of our top priorities was to put in new flooring. We now LOVE our new floor and the service Northwoods Specialties provided. Josh was great about communicating prices, timelines, and project updates during the project. The fact that it is family owned also adds to appeal as Josh and his son were very personable and friendly, making the whole process very seamless and easy. Definitely will look to Northwoods Specialties when it comes time to work on more of our house!

From the owner: "We are a family owned company serving the lakes area . We…read moreprovide remodeling services, custom showers and flooring installations . As a tile and flooring contractor we install all types of flooring including woods, laminates, carpet, tile, lvt, vinyl, and more. We work on residential and commercial. We serve the park rapids, walker, detroit lakes, nevis, dorset , two inlets, akeley, bemidji and surrounding areas. Flooring Installations: wood floors, laminate floors, carpet, vinyl floors, luxury vinyl planking “lvp” , tile floors, rubber floors, and most other flooring surfaces. Tile Installations: tile floors, tile backsplashes, tile showers, fireplace surrounds. Remodeling, Flooring Contractor, Tile Contractor" Lic # BC755249

We bought out tile from them. Lori was very helpful and knowledgeable we also had the guy do our…read moreinstallation. Jessy he was fantastic and did a perfect job You just can't find that much anymore Thanks!!!!

Recently decided to tile our backsplash in the kitchen. We found some tile we liked at Hudrlik's…read morestore in Brainerd. We asked about installation and found out they were over 2 months booked, so we decided to do it ourselves. The staff were very courteous and helpful, but they underestimated our amount of grout and way overestimated our amount of tile needed. I think if you are going to do the work yourself you are better off going to Menards or Home Depot. We ended up paying 40 dollars for an additional 10 # bag of grout that I found later at Menards priced at 10 dollars (the exact same material) Live and learn!

We tore down our house a couple of years ago and rebuilt our new home on the old lot. . We got…read morecarpet, tile and wood flooring from Cory at Bay Carpet who I had met fishing many years ago. My wife is a type A personality and expects everything to go perfectly...and thats exactly what we got! The prices, quality and service before and after our purchases were exactly what we had hoped for. That is truly all one could ask for. They are very knowledgeable which made making those big decisions much easier for us. And when we had a little trouble cleaning our bathroom tile 2 years after we finished, I called Cory and he sent us some really great tile cleaner N/C. Now thats great customer service. They deserve 5 stars!

From the owner: Flooring,Blinds,Counter Tops,Vinyl,Hardwood,Laminate,Carpet,Tile,LVT,Metal Wall Art,Leather…read moreFlooring,Cork,In Home Design,Professional Installation