I have a call log, and email trail and recorded phone conversations.
On Oct 12th I spoke with Danna from Parkwood Place via email.
Danna told me there was a 1 bedroom available.
Since the 12th I've called over 2 dozen times to reach someone to secure an apartment.
I have left over 6 voice messages (some I recorded)
I have emailed 3 different times to be contacted
Over 1 week ago I contacted their emergency line and spoke with someone from their emergency line who put in a formal complaint for me... no one has responded to that.
I have spoken with Varun at their Parkwood location in Guelph (who claimed to be a manager) last late last week. He said he would look into getting and application and help me find an apartment. He refused to give me head offices number (so I googled it). He said he was going to call me that day, or at the latest, the next day... still no response.
The apartment I was going to apply for is gone. I did not even get a chance to apply. I feel that I'm
Being discriminated against and that their process is not fair and equitable.
I recently left a vm with a VP from head office today. Hopefully this can be resolved. As it stands right now, no one will have gotten back to me for me to take part in their monthly promotion and I stand to lose out on a good amount of money due to this unfair treatment. read more