Wow what an AMAZING experience. Front desk staff was very friendly. Amy the technician was a…read moredelight! I wanted to stay there all day' thanks for a great experience and great prices.

From the owner: MRI CT Scan X-Ray…read moreUltrasound Arthrogram Same Day Appointments Prices 70 Percent Lower than area hospitals Self Pay Pricing Available Accepts Debit, Credit, Cash, Check and HSA Cards In Network with most major insurances

I've been to this location twice and I had good experiences both times. I like the location better…read morethan another one I went to elsewhere. The service was always good both times from both the folks in the front and the back. They are located on the 1st floor of the building. They also validate your ticket for you which is great and rare. The building seems on the newer side. It's clean all around. I got reminder messages closer to the day of my appointment and also was given the opportunity to fill out the paperwork online prior. When you do this, all you have to do is give them your name when you arrive. When I had my MRI scans, they also played music for me through headphones while in the machine. I got a hard disk copy of the images the same day. Remember to remove all metal items if you are having a scan!

This group is unprofessional and rude. They sent me to the wrong location and then blamed me…read more Their front office staff is amazingly incompetent.

I've been aware of self-scheduling self-pay MRIs for a few years now, but this was the first time…read moreusing it. On the plus side, it was simple to use and easy to get a quick appointment. The scan itself produced good images and came with an accurate interpretation from a radiologist. But while I got the results that I needed, I don't think that this service is the right fit for everyone. It was super easy to schedule. They have an online scheduling form, and it was also easy to get a next day appointment (I don't think a lot of people are using the service). I paid a $50 deposit toward a $499 scan and paid the balance when I arrived. You can choose to pay an additional $100 to have an explanation attached. You get an official radiologist interpretation either way, so I assume that someone breaks down the medicalese for you. I didn't opt for that. The scan was about what I expected it to be. I do have some concerns about the MRI tech. From a customer service standpoint, she was not at all welcoming and did not introduce herself. The office was obviously set up to be customer service oriented, with a coffee bar and drink refrigerator and cups of chocolates. She didn't offer any of the amenities and even tried to hide the bowl of chocolate behind her counter. From a patient safety perspective, she also did not make any effort to go through the screening questions that determine whether it's safe for you to have the MRI or not. MRIs are safe from a radiation standpoint, but can be really dangerous because there are incredibly powerful magnets involved. In fact, there was a recent highly publicized case of someone being killed in an MRI scanner. I filled out an online questionnaire, but if I had not understood the questions, and made a mistake, she didn't make any efforts to clarify it. But she did the scan and the machine made all the expected cacophony that MRI machines make. She sent me away with a CD of the images and I had an official interpretation in my email box about four hours later. I also had my orthopedist cousin review the images and the interpretation. He felt that the images are adequate (so it's not a "stripped down" version of a real scan) and the interpretation was thorough. It did leave out a lot of the technique that I'm used to seeing (I'm also a physician, but not orthopedist), but I'm sure that most of you don't care about that anyway. So my feeling is that the walk in MRI definitely can have a useful place. If you're anxious to have an answer and it's impacting your decision-making (mine was whether I could safely continue to play soccer despite the pain), and you're willing to pay for it (in my case, if I'd waited for insurance to approve it, it'd have been next year anyway, and probably would have cost more if I hadn't met my deductible yet). As a physician, I would *not* personally recommend the total body scans that they offer for people with no symptoms of any abnormality.

The location is very clean and welcoming. My appointment was at 8am, perhaps the receptionist…read morewasn't fully awake yet or perhaps, my customer service expectations are too high. Either way, he was polite. The tech, however was AWESOME! She was very knowledgeable about the process and calming in her explanations. She provided music in my headphones and gave me updates through the process. I made my appointment with a rep. versus online, however, it appears either would have been more than sufficient. The website was very clear in scheduling appointments. No surprises, no medicalese....simple and fast. They gave me the disc when I left and I got my results by around noon! I'd recommend to anyone who needs this service. To be clear, without the contrast, you may not be able to catch miniscule injuries, HOWEVER, I was super surprised that they were able to pick up mine. I feel empowered having this information. Without this....lol....I would have sworn my knee died and was taking the rest of my leg with it! Thank you First Look MRI, Chamblee....(PS. I appreciate the mug and candy you gave as a parting gift!)

Did not have a good experience with services. The MRI was not ready, was not sent to the doctor…read moreoffice, and had not been read by radiologists. They had 3 weeks to complete this task. I waited 2 hours in the doctor's office for Elite to find a radiologist. No one seems to know why it was not done. Because of their inefficiency, I had to re-schedule my appointment, causing delay in treatment.

Hmm what can it's a nice clean professional business. And great customer service and it was my…read morefirst MRI. If I need to come back I would.

Heard about a Preventative Virtual Imaging Special on WSB Radio: Cardiac Scan at No Cost & in…read moreAddition, if Desired, a Scan of Brain, Lungs, OR Uterus or Prostate for $200. Being a Retired RN, I knew to Appreciate & Made Appts for Myself & My Husband! Appt Scheduler, Front Office, Scan Tech, & Sales Rep (Amy ?) offering Information Re Additional Services we're ALL SO Very Friendly! In Amy's office, She used Great Models of Arteries w/Varying Degrees of Plaque, Other Organ Models & Drawings as Well for Education Purposes Supporting Preventative Imaging for Purpose of Early Detection of Disease thus Early Treatment. She did a Wonderful Job! During the "Informative" Pillar of this Presentation She added the Need of Routine Preventative Imaging to Prolong One's Life. At times I felt as though the Message She was Sending is: if you want to live to be Old (90+) Routine Imaging is a Must. The Special Prices for Various Packages were presented such as a "Study" Package, Set # of Scans at a Special Price, Membership Package..... The Prices were Exorbitant! Thousands & Thousands of Dollars! I recall 1 package price being $16,000 before "The Special"! When I informed our Rep we were Not Interested in Any Package, Not Trying to Live as Long as Her Example "Jimmy Carter", We only want the Imaging Offer we Heard of on WSB. She informed Us She wasn't aware of it & would need to ask a Co Worker for details. To Summarize: Preventative Healthcare is Wonderful! I informed Amy We could Save Her Time by letting Her know We ONLY Want the Special Advertised on WSB & we were told She Still Needed do the Presentation (that wasn't on WSB). Didn't like the Underlying Persuasive Sales Message "In order to Live into your Old Age" Imaging is a Must. Then Pull out the Package Prices of Thousands of Dollars! I think what an Easy Trap for a Senior Citizen with possible slight or moderate cognitive impairment that is Anxious about Their Own Mortality, On a Fixed Income & feeling the Immediate Urgent Need to Choose UNaffordable Expensive Imaging OVER Their Daily Needs for Living! SHAME!

I am not satisfied with virtual Imaging at all! I feel so ripped off!!! Several years ago I had a…read morescan and my husband did. However, we were bombarded with high pressured sales tactics in the beginning before I paid for it! I ended up paying over $4,000 for a package instead of just paying for one scan each. I still have not been back for a scan and my husband has been dead for 2 years. I cannot drive that far as I live in Gainesville. I am horrified at the realization that I have wasted $2,000 or more! I have tried to "pass on" my $2,000 credit to a friend and I warned him about the barage of high pressure sales people he would have to put up with and he said he didn't even want it if he had to go through that! I dont blame him! It is the worst financial decision I have ever made! Save your money!!!! Ask your doctor for a calcium scan! Besides, my husband died of bladder cancer. When he had his scan done, they said there was a little spot on his bladder, but, gave us the impression it was insignificant. Now he is dead. It would have been nice if someone had told him to get further evaluation on it!!!! He could still be with me! Don't waste your money!!!!! Sharon Grier

Tanisha H. is at the front desk and is so welcoming that it makes your time spent there pass by…read morewithout a care in the world. She is smiling, helpful and and asset to the company. Adrienne L

Had surgery here on June 25 hospital was nice check in was easy and very friendly, my nurse for…read morepreop was excellent and my recovery nurse was super attentive! Thank you Mary Ellen and Heather! Everything was clean and easy

Milton is one of the technicians there and he has been doing my MRIs for the last couple years…read more Betty is the receptionist said she's most welcoming and they have snack snacks and coffee and it's a nice place. They validate parking and they're on time! Not been to a facility for my MRI that is so organized ! My checkin I was a breeze! It's a nice touch that they give you snack snacks while you're nervously waiting for your MRI to be done! If you di park in the parking lot g Lol would love to come back here again for future MRI hopefully not too soon LOL!

The telephone culture club at Northside Radiology Associates needs to be dismantled. Your 10.00 an…read morehour gatekeepers need to be schooled in professionalism, and you will find that out very soon..bullying a 93 yr old, giving the run around about appts, is so not legal, and should I have to deal with it again, will file suit.

For some reason, and this place is no different , every DR office I go to is completely…read moredisrespectful of my time ! I came 20 min early , and now they're telling me , at best case I'll b seen in 15 min , which is 25 min later than my sched appt What happened to the respect of being on time and courteous ? This and every other dr's office needs to step up their game and just " be on time"

Very slow and their attitude is indifferent for patients WITH appointments waiting over two hours…read morepassed their appointment time. No apologies or even an attempt at being congenial or appreciative for waiting two hours longer than our appointment time. After being seen for my visit, which was for a simple x-ray that took all of 10 minutes. We checked out. I felt really bad for the patients who came in as walk-ins. Three hours later, we finally left. We only came here thru a doctor's referral. We will not be back here again.

I had a very disappointing experience at this office. I paid significant out-of-pocket costs for my…read morevisit and medication, but the treatment did not resolve my symptoms. When I contacted the office for help, I was told the doctor would call me back that day, but I never received a response. I also felt uncomfortable with comments that were made about having children, as they were unrelated to the reason for my visit and did not reflect my personal wishes. Overall, I left feeling that my concerns were not taken seriously and that the follow-up and communication were unprofessional. I hope the practice improves its responsiveness and patient-centered care so that others have a better experience.

I've been there several times and the service was always kind and courteous. I can see why the…read moreother reviewer was upset but that has not been my experience.