They will try and charge you $400-$500 as a first time patient out of pocket regardless of if you…read morehave coverage or not. Do not support businesses that have predatory practices like this regardless of their justifications

Everything always goes smooth and doctors are really nice , even when I call and have questions …read more You can tell they really care about their patients . They also help with addiction problems and anything else you need taking care of

Dr. Hogan has been my cornerstone for more years than I care to admit. He is patient, listens, and…read moreanswers my questions with thoughtful consideration. Although I have regular appts. throughout the year, it is easy to schedule additional ones through Ruthie. I think I'll keep them!!

This doctor was greedy and when my brothers and I discussed our concerns of PTSD and ADHD, the…read moredoctor scoffed at us. Also, the doctor's career was lengthened due to overcharging patients like myself thousands of dollars.

From the owner: Dr. Raymond Paine Jr, MD is a psychiatrist in Knoxville, TN and has over 40+ years of experience in…read morethe medical field. He graduated from University of Michigan School of Medicine and did his residency at University of North Carolina. He is accepting new patients and he does not participate in Medicare.

Appointment is suppose to be at 9 but you might be waiting till 30-45 minutes later. Then when you…read moreare taken to a room with a nurse who takes your vitals and maybe a blood draw, you might be sitting there for a hour waiting for the doctor to come in. The excuse is always, "Busy busy day today, slightly behind" but no apologies. And now I'm feeling like my concerns aren't being met.

Do not expect to feel taken care of at this primary care. Let me start off by saying Dr. Wakefield…read moreis an incredible doctor- the problem doesn't involve him at all. His staff could not be more unprofessional. I have been going to this office for over a year and two months ago I started having really unusual neurological symptoms that arose from an area in my spine. Dr. Wakefield ordered several MRI's for me, including for the brain and the spine. When my MRI came back for the spine, something was detected and I was told I needed to get another MRI with contrast to rule out a lesion or tumor. Over these few weeks my symptoms have progressed to where it is affecting my ability to walk and even ended with me having to go to the ER because I lost feeling in the left side of my body. As I await this next MRI, my husband and I kept getting calls from insurance telling us that they needed the doctors notes and previous MRI test results to go ahead and approve the MRI with contrast and that they had had trouble getting ahold of anyone from my doctors office about it. Because of this, I have politely tried to explain this to a few members of staff. Never once have I been rude or raised my voice-- that is not the type of person I am and that's not in my nature. I got a phone call today from the office manager Janet who was beyond dismissive of me and made allegations that I was "harassing" her staff all because I called a few times requesting the information to be sent to my insurance company for them to proceed with my MRI. I am so incredibly discouraged with my treatment at this office. I have been nothing but kind and respectful to the nurses I hear speaking about other staff members and patients right out in the open, which is incredibly unprofessional in my opinion, and it is beyond incomprehensible for the manager to not take my issues seriously- she told me they cannot "drop everything for me," which is not something I have ever expected or requested of them. I just simply wanted insurance as well as my doctor's office to work together and submit what they need to in order for me to get proper health care. It seems like that is too much to ask for from the staff here at Norwood. I have also requested numerous times for a phone call with any of my test results, and the nurse refuses to do so even after being asked by Dr. Wakefield. I do not always have access to the portal so a phone call in the midst of the scary symptoms I have experienced to let me know where my health stands should not be a tall order. I feel like I am being pushed out of this office, which is incredibly confusing as I have never been a problem or cause for concern, and I have been nothing but respectful to the staff when I have been experiencing very poor health care. Threatening to discharge a patient over them POLITELY requesting that paperwork be sorted with insurance is a very bizarre move and really had me taken aback. People that behave this way should not be a part of the medical field or deal with people struggling with health issues. Looking at reviews on here, it doesn't seem like I am the only one and this is a recurring issue. Sadly I will be seeking a new doctor. I hope that the staff at this office is retrained to learn how to speak to concerned patients, but something tells me that won't happen.

Staff and admin honestly care about the clients. Clients report learning a lot in groups and…read morefinding help and healing in the therapies.

They don't really care about your aftercare plan. They say they will do one thing and not do…read moreanything. They tend to those who continually relapse and break the rules. They say they no a no tolerance for stealing but yet they do nothing about it, even when there is proof. There are people who are known current theifs and improperly take their meds to get high, steal money that is to be used for clients food and spend it on themselves, and meet strange men met on the internet to make a side buck to be their House managers. When clients have come to the owners about these issues NOTHING is done. This puts clients mental health at risk but they don't seem to care. If they don't have anyone to cover these positions they just let the problem ones keep their job with no repercussions. The tech Jerome and Mary who does sound bath are the only trustable and reliable employees there. Corey is the owner and is afraid of confrontation so he would rather not confront the issues instead of improve his business. I have personally seen items get stolen from my friend and the person who did it got a job as a House Manager. I actually wanted and needed to be there but that didn't matter to them but it is by Gods grace I am no longer there. BYW my name is Holly Dalton recent client. Not afraid to tell the truth.

absolutely terrible. such a scam. Avoid at all costs. I literally got a bill in the mail for a…read more"missed appointment" that I called to cancel multiple times. I had a great experience with a nurse, however, once she retired I was placed with another psychatrist who was just wasting my time & money. Every time I paid a $40 copay & the "doctor" claimed that I needed to repeat tests I have done multiple times for a prescription that I have had for years. Also, the "doctor" wanted me to visit monthly ($40 every time) to get no where. As a college student, I can't afford this bullshit yet they're so shitty they sent me a bill for missed appointments that I cancelled due to their terrible service. if you like EFFICIENCY AVOID this group. you will go in over & over & never end up getting anything helpful. Thankfully, I will never encounter this problem again because I realized I don't need a psychiatrist, my general practitioner can fill my scripts for a $10 copay & I only have to visit the doctor every 6 months. PRO TIP: ** ONCE YOU HAVE A DIAGNOSIS from a Psychatrist your GENERAL PRACTITIONER will write the scripts for a FRACTION of the cost**

This place is absolutely the worst. We Have it on good authority that this facility has gone…read moredownhill, way down. A close relative was a patient here and unfortunately we did not know the place was so awful until after the fact. They did not allow the relative who drove her there to go inside with her, and THEN she was placed in a CABIN with several others (male and female). She does not have a history of drug addiction, and was misdiagnosed, mis-read and treated badly. Thank God she is out of here and is in a much better place where she is getting the best care and support and respect that she did not get while a patient here.

I didn't even finish the intake/admission process. They infantilize and criminalize you for asking…read morefor help, and then won't make reasonable accommodation for disability or the fact life still goes on while you're there, citing that they don't have enough staff. If they were that dismissive of me and my concerns over the phone, I can not imagine how little they care when you're entirely under their control, cut off from your support system and unable to ask for help. And then recommend "we have a facility in Michigan that might be able to accommodate!" as if getting from the deep south to Michigan is an easy jaunt. Do not recommend. I wear a medical device, that I have to wear 24/7, and I was never able to even get a clear answer on if they'd allow me to keep it. Also, in the initial phone call when discussing finances, they went straight into the "its 39k for a month" spiel and I had to ask/offer my insurance information.