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    10 years ago

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    New Hope Healthcare Institute

    New Hope Healthcare Institute

    2.0(1 review)
    8.4 mi
    Family-owned & operated
    Free consultations

    They don't really care about your aftercare plan. They say they will do one thing and not do…read moreanything. They tend to those who continually relapse and break the rules. They say they no a no tolerance for stealing but yet they do nothing about it, even when there is proof. There are people who are known current theifs and improperly take their meds to get high, steal money that is to be used for clients food and spend it on themselves, and meet strange men met on the internet to make a side buck to be their House managers. When clients have come to the owners about these issues NOTHING is done. This puts clients mental health at risk but they don't seem to care. If they don't have anyone to cover these positions they just let the problem ones keep their job with no repercussions. The tech Jerome and Mary who does sound bath are the only trustable and reliable employees there. Corey is the owner and is afraid of confrontation so he would rather not confront the issues instead of improve his business. I have personally seen items get stolen from my friend and the person who did it got a job as a House Manager. I actually wanted and needed to be there but that didn't matter to them but it is by Gods grace I am no longer there. BYW my name is Holly Dalton recent client. Not afraid to tell the truth.

    From the owner: New Hope Healthcare Institute, established in 2021, is devoted to addressing substance use and…read moremental health concerns in Knox County. We offer the exceptional mental health services, ensuring access to effective treatments covered by most health plans. Our holistic approach focuses on enhancing well-being and functionality. Our team of mental health professionals, including physicians, therapists, psychologists, and psychiatrists, crafts personalized treatment plans, conducts accurate diagnoses, and prepares clients for successful recovery journeys. We provide evidence-based treatment, offering programs tailored to meet medical, mental, social, occupational, family needs, facilitating successful recovery paths. Best Rehab Near Me.

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    New Hope Healthcare Institute
    New Hope Healthcare Institute
    New Hope Healthcare Institute

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    Pasadena Villa Smoky Mountain Lodge - Pasadena Villa Smoky Mountain Lodge: Exterior front photo of our residential psychiatric treatment center at night.

    Pasadena Villa Smoky Mountain Lodge

    2.4(31 reviews)
    25.9 mi

    Five stars isn't enough for what this place has given me…read more Pasedena didn't just help me "get through" something. it gave me a space where I could finally come back to myself. After everything I went through last year, and this, especially living with a traumatic brain injury and feeling like I almost lost who I was, I think I did. being here has been deeply healing in a way I didn't think was possible. For the first time in a long time, years, over decades, esp finding new meaning with TBI, I feel like me again. This place is not just supportive it's creative!!!! open, and truly nurturing. As an artist and writer, that meant everything to me. I've been working on my personal project, The Hollow That Holds Me, while staying here, not only was I allowed to continue creating they genuinely supported it. That kind of environment and support is rare. They understand that healing isn't "one-size-fits-all." Sometimes it looks like art, expression, storytelling... and they made space for that. My room feels like a safe haven. (and if your paired with a roomie, it's a good fit.) roomie is amazing and a friend, and I've met friends outside of here too, real ones. Understanding. Quiet, comforting, and grounding. Are words to describe. A place where I could breathe, think, and create. A place where I didn't feel like I had to hide any part of myself. ANY! Even my kooky creative side. What stands out the most is this I felt like I belonged here. A outcast feelings like they BELONG. Not judged. Not misunderstood. Just... held, in the way I needed. "The hollow that holds me" When I do leave, I'm not leaving not just "better," but fuller. Stronger. More connected to who I am as a person and as an artist. If you're someone who needs real healing not just structure, but soul I cannot recommend Pasedena enough. This place helped give me my life back. Alexia is my personal therapist and she has done wonders for me, I would like to rate her 10000 stars. She is an ELITE therapist and caring. Buffy, as well, is amazing, caring, always there for ANYONE, and always open and welcoming with open arms. She makes therapy feel lighter and easy for us and mindful. We all wrote mindful positive quotes on our driveway to our cabin with buffy and I swear some of those will stay with me forever and being outside with buffy, talking, and candy? What more can you ask for. A girlfriend! A buddy, a professional therapist, and caring, COOL, lady. This time around, I got real healing done working very close with Alexia, Buffy, and Barry. I want to add Maddison is an exceptional member of Pasedena Villa, and Brenda the CEO cares about ALL her clients and the system and she's on IT with ANY issues. Brenda is amazing, and all of Pasedena. I truly strive to work here once I'm healed. More than 5 stars.

    I didn't even finish the intake/admission process. They infantilize and criminalize you for asking…read morefor help, and then won't make reasonable accommodation for disability or the fact life still goes on while you're there, citing that they don't have enough staff. If they were that dismissive of me and my concerns over the phone, I can not imagine how little they care when you're entirely under their control, cut off from your support system and unable to ask for help. And then recommend "we have a facility in Michigan that might be able to accommodate!" as if getting from the deep south to Michigan is an easy jaunt. Do not recommend. I wear a medical device, that I have to wear 24/7, and I was never able to even get a clear answer on if they'd allow me to keep it. Also, in the initial phone call when discussing finances, they went straight into the "its 39k for a month" spiel and I had to ask/offer my insurance information.

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    Pasadena Villa Smoky Mountain Lodge - Pasadena Villa Smoky Mountain Lodge: Exterior front photo of the our treatment center's garden lounge area with fire pit and ...

    Pasadena Villa Smoky Mountain Lodge: Exterior front photo of the our treatment center's garden lounge area with fire pit and ...

    Pasadena Villa Smoky Mountain Lodge - Pasadena Villa Smoky Mountain Lodge: An interior photo of the living room in our residential psychiatric treatment center.

    Pasadena Villa Smoky Mountain Lodge: An interior photo of the living room in our residential psychiatric treatment center.

    Pasadena Villa Smoky Mountain Lodge - Pasadena Villa Smoky Mountain Lodge: Interior photo of the living room area in our residential psychiatric treatment center.

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    Pasadena Villa Smoky Mountain Lodge: Interior photo of the living room area in our residential psychiatric treatment center.

    Northshore Group - psychiatrists - Updated May 2026

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