Northland Handyman Services
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Floor repair
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4 years ago
Arrogant, ignorant and unskilled. Those are my "take aways" from my mistake in ever hiring these guys. I have a 6' x 8' bathroom in a rental I own and I needed section of drywall replaced where we'd ripped out and replaced an old iron pipe. The job was to drywall a 18" x 108" inch section a corner of the room and insert a 14" x 24" piece of drywall that had been damaged and then to sand, clean and paint the room - with a window, a showertub and a door, there wasn't a whole lot of wall + ceiling square footage. I showed him the bathroom and asked for a quote. "Well I can't really do that until I know how long it's gonna take. But I charge $90 per hour + materials". My regular handy man had moved to FL and in these crazy busy times, it's hard to get a sub for a small job like this. I figured with 2 guys, they could knock it out in a day. Again, an experienced handyman or contractor would easily be able to quote a total price for a job like this, so his response was a red flag that this guy isn't very experienced. He called to say the job would be 2 days to allow the drywall mud to dry, but that second day would be very brief. (it was not) I provided Zinser 3-in-1 stain block (oil), a roller, drop cloths and mineral spirits and caulk. When I came to see the work that they said "looks really good", I noticed that the bottom 12" of the long piece of drywall was missing, as was the corner molding and section of baseboard. I was shocked. "Well, you could put like a basket of flowers or towels down there" he suggested. WHAT???!! No, do it right. Finish the job. I noticed that they didn't finishing caulking (even though I'd supplied that too) and there were nail holes not spackled and areas where the ceiling and walls meet that didn't get painted at all. A gallon of that high quality paint should more than cover the areas where I needed paint, with a little left over. As a landlord, I've painted many bathrooms. They used a sprayer that would add 5 layers - totally unnecessary, not what I asked for and they spent over $100 in extra paint so they could use their sprayer toy. PHOTOS ARE OF AREAS AFTER THEY 'FIXED" my issues. This is how they left it. (you'll also notice that they painted right over their sand grit, which is why some areas look bumpy). The "owner" Tim called to say all my concerns had been addressed and for me to see the bathroom again. It looked a little better, still had rough areas they never spackled and paint overspray in the bathtub. He presented the invoice which was $2,147 (WTF) and told me I clearly didn't know "current prices". I own three properties, hire subs all the time. I know costs have increased but not like that. For really subpar work. I wrote him a check for $1800 just to get this idiot out of my life. I should have just not paid. After I left, he freaked out. Told my tenant he was going to call the cops, threatened to keep her house key. This is outrageously unprofessional and ignorant behavior. Hey out there in Michiana, to do a job (poorly) like that, would YOU pay $2,000?? Of course not. Ever. Avoid this company. He should stick to power washing, although I wouldn't trust him to even draw a straight line without remediation. read more
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Elkhart, IN 46516
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(574) 747-3229
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