Most trusted service shop I have ever experienced. Have had about eight vehicles serviced by Randy…read moreover last 20 years or so and has always been my go to. Has always given solid advice on what to fix and even don't fix and get rid of said vehicle. Princeton area: you are lucky to have this shop in town!

High quality service and a detailed video, showing the problem and the fix! I appreciate Randy,…read moretaking the time to explain the fix and highlighting potential concerns for the future. I highly recommend Randy and his team!

Provided a competitive estimate Very knowledgable staff…read moreWork done on time Very happy with the service overall!

They got what needed to be in the time quote. They kept me informed as to what issues were. The…read moreprice was certainly reasonable and they have a full line up of services just not transmission work. I'll be a long time customer.

This is not the first time I have relied on NATCO Transmission for service. And will not be the…read morelast. This place just recently changed ownership, and the new ownership had a very high bar to achieve just to maintain the service excellence I had received in the past. My 2021 suburban with GM's pathetic failure of a 10 speed has been having shifting issues for a long time. I had taken to the stealerships a few different times while under warranty and ofcourse they claimed it was fine every time. Now that the warranty expired, if failed. GM, of course, is refusing to make things right - so while exploring legal action, I still need to get it back on the road. So I brought my Suburban to Shaun (the new owner of Natco). Shaun and his entire team took excellent care of me, made the repairs and got me back on the road. They have secured theribbon of excellance !! Thanks to all of you and NATCO.

Ford F250 - I was recommended to bring my truck to Natco in which I did and I was happy I did as…read morethese folks did a complete check on my transmission and communicated to me my options only after they had all the results. Then they gave me my options a long with the pricing in which they were spot on !!! I have done work with many other places which the prices keep changes and many call backs.... These folks did the right thing and there were no price changes and the work done was awesome and the dates they told me were spot on !!! I sure hope I do not need there services again BUT if I do I would go back in a heart beat !!! Awesome people to work with !!! Thanks to all the folks at Natco......

They are amazing!! Always honest and upfront. Great costumer service. Recommend to everyone I know…read more:)

From the owner: At Jerry's Transmission Service, Inc., we believe in honest repairs and we demonstrate that by…read morefully explaining the repair or service you are receiving. We also give you an estimate or quote before work is performed. We stand behind our workmanship. Our ASE Certified Technicians are fully trained and will work diligently to get you back on the road as soon as possible. We also offer a complimentary inspection for all vehicles that receive any service. By doing so we can identify any maintenance or repair issues and could potentially save you money down the road. For all of your automotive needs, confide in Jerry's Transmission Service, Inc in Lester Prairie, MN to keep you on the road. Service offered with respect and a smile!

I have a 2006 Honda Accord that had a bad air conditioner unit. I needed it replaced and decided to…read morehave the Serpentine belt done at the same time. I have lived in Cambridge MN area 30+ years now and never found a really good auto repair location outside of tires. I had these guys recommended to me. They were 42% cheaper than a Honda dealer. They were a little more than another shop in town. They certainly are not the bargain shop BUT they are a clean shop with good reasonable prices and great work. Told me they would have it done Thurs pm when I made an appt. Brought it in, done by WED PM. That's what I call service. They called me after looking the car over and requoted price to be what my husband thought it would be. Clean shop, good people. If Allina has their ambulances worked on there, I think it is good enough for me. I will be back!

Mechanics as honest and fair - and REALLY, REALLY good - as you'll ever find…read more My wife and I have been taking vehicles.to Jeff and Paul for over 12 years now and would never consider going anywhere else. if you're in the cities it's a bit of a hike, but your car will love the attention. And you'll love work well-done. Highly recommended.

Jim quoted me $5200.00. I said "Now you're sure about that?" He said "Oh yes. Thats very accurate"…read more I go to pick it up and he says that'll be $5876.22. What a sheister. Had I known he was such a liar I would have gone elsewhere. Jim gives car mechanics a bad name. I wonder how often he pulls his little con job. Next time I'll go elsewhere. There's plenty of mechanics besides Sheister Jim.

Dont waste your time or money here!!! If I could give roman and his shop negative stars I would…read more It took over a month ( 3rd of July until 12th August) to "fix" my truck. Roman never answers the phone, returns calls, or keeps the customer informed of what the status is of their vehicle. I finally picked up my truck, after a month, and he was still "diagnosing" a computer issue (one it didnt have when I brought it in)....they removed a ground wire between the transmission and frame...which magically made it shift right when I replaced it. Well, the 3 month warranty expired in November, here it is December 1st and the thing is destroyed, case shattered on it due to the wrong, overtightened fastners and brackets that hold it all square not being hooked up. To top it all off, when I removed the inspection cover what do I find? Low and behold, the WRONG torque converter, the truck is a diesel, and has a 6 bolt torque converter, the one that was used was a 3 bolt designed for a gas engine. Im sure there is more internally that was not assembled correctly, but Im too disgusted to even look any further right now. The best part is, when it came apart going 70mph, 500 miles from home, it destroyed the transfercase and driveshaft (which came apart and wrapped around the fuel lines, brake lines, parking brake cables, etc...) and cost another $900 for a wrecker ride home. I have tried to get in touch with Roman to see how he is going to handle this situation because I dont feel it is right for me to have to pay another $2500.00 for a transmission...go figure, he wont answer or return calls... Do what you can to avoid this place, OEM transmissioms are similar in price and have an actual warranty...

My car started making strange noises and I was in the area and saw good reviews so I stopped in…read more Jim hopped in my car drove it around for a few minutes and said he will need to get it up on the lift to get a better idea, but seemed to rule out some things. I'm going back next week to drop it off and I feel good about leaving it with him.

From the moment I walked in I felt this was the mechanic I wanted fixing my transmission…read more Personable, smart, and expedient.

these selfish pricks who won't inspect you're vehicle wven if you specifically ask them too they…read moreare INCAPABLE of telling you what's wrong with MY vehicle, AND WHEN I went in for an alignment and told THEY told me to fix the camber myself, like wtf is this places deal?????????

Called today 08/28/15 for a labor quote about getting an oil pan replaced on a 2000 Honda civic ex…read more1.6 Was told I would get a call back in 1-1.5 hours. 2 hours had past, so I called back to inquire about my quote. Was told that "he got sidetracked and forgot", I said "no problem". He said "ill call you back in a few minutes and figure it out for you and call you back". Well, he never called me back.They had two chances to get my easy buisiness and they failed. Everyone else I called in the northern metro was able to give me a quote in 10 seconds or less on my inital phone call to them. 2 stars for the professional sound of the employee who took my call, the only thing pisitive from my experience today.