Car dealerships sent over a check that wasn't clearing and the customer service rep thought it was my job to call the dealership to sort it out. I told her that sounds like her responsibility and asked that she call them to figure out the issue. Then she told me to stop back in tomorrow to see if the new check comes in instead of offering to call when they received the new check. I told her I'd appreciate it if they called me when they were ready for me to come in and finish the paperwork with the new check in. Two days later, I called to check in after not hearing anything and got the main headquarters in the Poconos and had an absolutely disrespectful rep tell me in a snotty attitude, "well, if they said they'd call you then it's not in". I asked her if she would please check and again she responded with a nasty attitude that it's not in and they'll call me when it's ready. I will never give them my business again... read more
