We used Superior Sedan for our son's wedding. Excellent customer service great prices. You can't go…read morewrong. Thank you

Excellent car service!! Would highly recommend this company. Good attention to detail. Excellent…read morecustomer service and excellent driver! Thank you Dan!! Carla

Even one star would be generous for "Platinum Limo of Saratoga." Spoke to "Ed" and he agreed to a…read moreprice, sans tax and tip. Called him back a week later to indicate that I had selected them; he said he had second thoughts on the initial pricing he provided, and that he he could only do it for X amount (including tax and tip). I agreed, despite their reneging on the initial pricing, which I thought was unprofessional. I asked the owner to email me confirmation after we got off the phone that the booking was completed, and that I would mail him the deposit check that same week. Two weeks later - still no email. I decide to just mail the check in, having assumed that he forgot to send the confirmation email, and that I would catch up with him later. The check is mailed, and several weeks go by - no indication that the check was cashed, and not even a courtesy call to say "you're booking is all set, and I have the deposit." I called him back and asked if he received the check - he begrudgingly says he will check and get back to me by the following day. Following day comes and goes, as does a full week - no response. The following week, I call him again to ask whether he received the check and whether the booking is confirmed - I'm told *again* in a snooty tone that he will verify and get back to me. At this point, it's been over a month since the check was postmarked, and over six weeks since we had first talked. I cancelled the check and wrote him an email canceling our "arrangement." I have to ask myself... if it's this difficult to get these guys to cash my deposit check, and they have to be treated like babies just to get a response - I cannot imagine what the actual service would look like in terms of timeliness and professionalism.

I was looking to celebrate my husbands birthday with good friends and a carefree/safe evening! I…read morecalled Ed at Platinum and he helped me , not only with a limo, but to plan the evening! He made great suggestions and thought ahead! We played our music and he opened the Champagne ! I appreciate great service- especially these days when it is in short supply ! I totally recommend Platinum!

This service was the way to get the bride and groom to the reception! The Rolls was so classy, the…read moredriver was personable, on time and the red carpet treatment was just what we were looking for.

Kevin is the best driver in Albany. He will pick you up anywhere and get you to your destination in…read moreno time. Reliable and will always answer his phone! In a town full of expensive cabs, Kevin is the way to go!

I was impressed with this company when I used Airport Transportation recently. Booking on the…read morewebsite is simple and, when I spoke with the office, the man I spoke to was extremely courteous and helpful. The ride itself was exceptional. The driver was a pleasant gentleman, and an excellent driver. The car was immaculately clean and very comfortable. I arrived in good time and the return trip from the airport was just as good. I have another trip soon and have reserved my round trip ride - I wouldn't use any other service. HIGHLY RECOMMENDED.

We have used Express Transportation twice and both experiences were fantastic. First we went from…read moreVermont to Albany airport. Express arrived on time and in a spotless car. The ride was enjoyable and very professional. It was a rainy day and we felt safe and comfortable the whole way. Second time was Albany airport to Vermont. Our driver was waiting for us at the airport promptly when we arrived. He loaded our luggage and was extremely polite and personable. We enjoyed our entire ride home. We will definitely be using Express again as we make this trip often.

I emailed Spinner Taxi to see if they went to my area (Cohoes) because I was looking for an…read morealternative to Uber. Much to my shock, a representative responded and gave me a breakdown of their pricing. It was MORE than what Uber would have charged by about $20!! You would think that cabs would offer very competitive pricing since they're in competition with Uber, but no! So I added an extra star because the Representative/Owner? was very friendly.. but I wouldn't recommend them at all if you're looking to travel from Albany and beyond. The idea of paying $50 to go from Cohoes to Troy (I don't care if you're coming from Albany!) is absurd! And Clifton Park? Forget it! The pricing for that is $75 coming from Albany if you're already in Clifton Park and need to get to Clifton Park! I know Uber would charge a much more reasonable price (also because they'd be getting drivers from Clifton Park). Stick to Uber and avoid the cabs. It's a real shame because taxi companies could really do great business if they charged far less than Uber. I remember back before Uber even existed how cheap it was to get around, for the most part. I only started using Uber 3 years ago when I moved up to this area. Prior to that, I could rely on cabs. Not anymore, and at prices like these - never again.

The driver (the owner) was very friendly and engaging. I would definitely recommend them!!read more

First time using AA Taxi. I live in Halfmoon and needed to go to Ballston Spa. Arrived right on…read moretime, very reasonable rates, way better than any Uber. I will be using AA Taxi again, especially at night as I'm a senior and have lost my night vision. Highly recommended. I think my driver's name was Kahn (unsure of spelling). Very friendly and professional.

very comfortable professional ride, driver was exceptionally pleasant, reasonable rates, very…read moreclean, exceeded my expectations, will definitely use AA taxi again, highly recommend! :)

It's good taxicab service they have good people working there there on time and always curious…read morethank you for being a good cab company.

Called to reserve a taxi for a same day trip to the Amtrak station. The woman on the phone was…read morepolite, informative and gracious. The taxi arrived promptly as arranged and was clean; driver was friendly and gracious too. Cost was standard for the area. I will use them again without hesitation.

Fantastic service and help with travel planning! I was able to work with Patti and she did a great…read morejob!

i've never booked a trip with a travel agent before however one of my friends used Cruise Planners…read moreof Upstate NY so I decided to follow suit and get a quote. I worked with Patty and she did a fantastic job she was always available for phone calls and responded to my questions almost instantly. We booked a five night cruise on the anthem of the seas for June 2019 as a graduation gift for my nephew. From start to finish the process was easy and smooth and Patty was able to get us a special deal that was actually not offered by Royal Caribbean but offered through American Express. I will be going through Cruise Planners of Up State NY from this point forward. I highly suggest you ask for Patty!