Great experience with Chet's taxi service. He was on time, friendly, and accommodating. His car was…read moreprobably nicer and cleaner than most taxis. I appreciated that he texted me to confirm my plane's schedule. Price: 82 dollars for a trip from Williams College in Williamstown, MA to Albany Airport, no extra charge for using a debit card.

reliable and good service. updates and confirms with texts. I Have used many times to the airport…read moreand will continue to use th great service

Even one star would be generous for "Platinum Limo of Saratoga." Spoke to "Ed" and he agreed to a…read moreprice, sans tax and tip. Called him back a week later to indicate that I had selected them; he said he had second thoughts on the initial pricing he provided, and that he he could only do it for X amount (including tax and tip). I agreed, despite their reneging on the initial pricing, which I thought was unprofessional. I asked the owner to email me confirmation after we got off the phone that the booking was completed, and that I would mail him the deposit check that same week. Two weeks later - still no email. I decide to just mail the check in, having assumed that he forgot to send the confirmation email, and that I would catch up with him later. The check is mailed, and several weeks go by - no indication that the check was cashed, and not even a courtesy call to say "you're booking is all set, and I have the deposit." I called him back and asked if he received the check - he begrudgingly says he will check and get back to me by the following day. Following day comes and goes, as does a full week - no response. The following week, I call him again to ask whether he received the check and whether the booking is confirmed - I'm told *again* in a snooty tone that he will verify and get back to me. At this point, it's been over a month since the check was postmarked, and over six weeks since we had first talked. I cancelled the check and wrote him an email canceling our "arrangement." I have to ask myself... if it's this difficult to get these guys to cash my deposit check, and they have to be treated like babies just to get a response - I cannot imagine what the actual service would look like in terms of timeliness and professionalism.

I was looking to celebrate my husbands birthday with good friends and a carefree/safe evening! I…read morecalled Ed at Platinum and he helped me , not only with a limo, but to plan the evening! He made great suggestions and thought ahead! We played our music and he opened the Champagne ! I appreciate great service- especially these days when it is in short supply ! I totally recommend Platinum!

First time using AA Taxi. I live in Halfmoon and needed to go to Ballston Spa. Arrived right on…read moretime, very reasonable rates, way better than any Uber. I will be using AA Taxi again, especially at night as I'm a senior and have lost my night vision. Highly recommended. I think my driver's name was Kahn (unsure of spelling). Very friendly and professional.

very comfortable professional ride, driver was exceptionally pleasant, reasonable rates, very…read moreclean, exceeded my expectations, will definitely use AA taxi again, highly recommend! :)

This service was the way to get the bride and groom to the reception! The Rolls was so classy, the…read moredriver was personable, on time and the red carpet treatment was just what we were looking for.

Kevin is the best driver in Albany. He will pick you up anywhere and get you to your destination in…read moreno time. Reliable and will always answer his phone! In a town full of expensive cabs, Kevin is the way to go!

It's good taxicab service they have good people working there there on time and always curious…read morethank you for being a good cab company.

I worked for a charitable organization that called on behalf of a client. The dispatcher was rude,…read morearrogant, and condescending. There's a reason why people are using LYFT more regularly. Don't waste your time or money with City Cab of Rensselaer. Get the LYFT app. I will not be using this cab company going forward.

Never showed up, said they called up. They did not. Said it must be the wrong number in the ride…read morescheduling, it was not. I've had other calls go through before from MAS. No one was out there when they said. They didn't even bother to try to ring the apartment number that they were here. They just straight up didn't do their job. I think they didn't look or put in the number properly themselves and just didn't look to check and assumed what my actual phone number was was a mistake because the area code is one digit off from the local one as I moved here from a different state. But even then, the door bell is right there. If your staff can't figure out how to use a doorbell, you can't figure out how to tell them to use it, you're not very smart and shouldn't be in a field like this. I had to miss an incredibly important doctor's appointment that can't be rescheduled until February because they couldn't do the BARE MINIMUM that was their job. Lazy morons.

Great staff, drivers, and customer service. 100% on time rate. Safe drivers, they care for their…read moreclients and treat them very well

EXCEPTIONAL service & communication! We rented a large tent…read more(20' x 30'), classroom style tables, and ivory chairs for a graduation party. Our questions about table sizes and colors for chairs were answered. We even asked for and received a diagram of optimum table placement to view a at home Sake Japanese Steakhouse meal prep and show. Highly recommend this local company. Troy, NY

The team was quick and efficient in both delivery and tear down. They arrived a little earlier…read morethan expected the day after our event and we hadn't completely cleared out from our party the day before. The staff was so gracious and helped us clear out what we had left. I really appreciated that extra effort. The office staff was also incredibly pleasant and friendly to work with. Highly recommend Whalen's!

Have tried ALL the other local transportation services but nary a one comes close to the SERVICE…read moreprovided by A RIDE TAXI of Schenectady.. On time service and wonderfully clean car provided-- owner very knowledgeable about the local area and best ways to get around. Can call the day before to get on the schedule---will not use anyone else from now on. Feb 7.2013