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    Northeast Animal Care

    5.0 (1 review)
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    3 years ago

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    Quite Corner Grooming LLC

    Quite Corner Grooming LLC

    (3 reviews)

    I bought a dog from these people years ago and they claimed she was AKC certified. They told me…read morethey didn't have the paperwork because she needed a vet to first "verify" the purebred- which is a total lie. I was young and already put the deposit down for my dog and started to become very attached so I stuck out the back and forth blatant lies they spewed every time I went in to visit. I came to find out the mother was less than a year old when they bred her because her original owner was someone I had gone to high school with. When I confronted them about this they became very angry and denied it. They threatened to not allow me to take her and that they would sell her to someone else. My husband came in later and smoothed things over because I was so upset I couldn't go back in. The lady ended up telling my husband she really would like us to take the dog because we seemed like we would give her a good home and "the other owners were questionable" like wtf??! We took her home, they told us her akc certification would "be in the mail" ..right.. not like that mattered to me anymore I knew I wouldn't see that. I did call a few weeks later and said I hadn't received the certification yet and they said the "owner that had the father of the litter moved away and they couldn't get the paper work" I'm sure they probably just bread that poor young mom with some husky that they were grooming that day. This place is a puppy mill at best.

    In January we adopted our second dog (a medium mix breed named Bone) from a rescue, and they had…read moredone a great job of socializing him with other dogs. I didn't want him to backslide by always being home with just our older anti-social dachshund, so it was important to find someplace local where he could hang out and play with other dogs a few times a month. I'm so glad that I found Quiet Corner, they have been great looking after him for both drop in daycare and planned weekend boarding. He's always excited to go, happy when I pick him up, hasn't had any issues so far and it's been 10 months. We even boarded our dachshund with them (and we typically only let our vet watch him) and he even seemed happy being there. From all my interactions with the staff I get the sense that they really love animals and care about the dogs and cats they look after. I would recommend giving them a try, my dogs love them!

    Animal Hospital of Putnam - Dr LaPierre and Keshia, LVT during a routine surgical procedure.

    Animal Hospital of Putnam

    (22 reviews)

    I was so disappointed with my last visit to get my dog groomed. they gave my dog vaccines without…read moremy permission and knowledge. my dogs onl go there for grooming and have a different vet. If I didn't have to get sedated, I would definitely go somewhere else

    I had a good experience in the past but I felt that the technician was rude and shaming today at my…read morevisit and the doctor seemed to support her shaming of me- they wanted to make me feel that I was neglecting my dog. She had a skin issue that was making her gnaw at her fur and it got very matted within literally three days and with infected sores. The doctor pointed out that I couldn't prove that the matting didn't come first- insinuating that it was because she is due for a grooming.... which is why we are here in the first place to be seen to make a grooming appointment.....they basically didn't believe me that she had been experiencing a skin irritation prior to this that made her hair extremely matted in that spot. I would be willing to remove this review if my next visit proves to be better- they also tried to make me muzzle her myself and I had to go back to get them to put on the cone collar when I couldn't get it on her... meaning this is something they should already be doing for the price of the visit. There was just a sort of negative energy all around and I really hope it can be improved. It's not just about serving the dogs- it's customer service. The best part was when the girl shoved my dog's shaved off fur into my face rudely to show as proof of my maltreatment of my dog, seemingly. Steve- what specifically was said? It was the way she said it and her tone - was nasty. Hope that makes sense. The appointment setter said nothing I had experienced had happened and hung up on me. Also- the doctor didn't even say hello or greet me - basic stuff. Lol apparently also it's confrontational to ask about my dog's care and ask to not be hung up on..... what is wrong with this place? Lol I got no instructions about her e collar at all..... this place sucks.... There is no standard for customer service and everyone is rude - AND projecting that somehow you, the customer, are rude for being upset at what is happening. That's reactive abuse. DO NOT GO HERE. Steve- did you notice you wrote dogs should muzzle their own dogs lol- typo. But a clear example of how attention is not paid to detail at your business. I appreciate your thoughts about preserving your staff, but if there is fear there are animal handling gloves that are inexpensive and that is really their job - not mine - in my opinion and experience. Steve- more specific things- the girl from the start mentioned it had been six months since she'd been seen and so she'd need to restart one vaccine. She then mentioned it again a few times and seemed angry. She also seemed annoyed because she asked if I wanted an estimate- I said I think it's 250 right? And she said no it's not that's why I asked if you wanted an estimate in kind of a rude way...I said ok sure ( in my mind I was like why not just have the estimate ready and hand it to me lol?). I said my dog needed dental surgery bc my last doc called it that-plaque removal- and she argued that no it's not surgery in a very pissed off way it felt to me. Then she brought the fur as a trophy and seemed to be shoving it in my face and seemed mad about it- she kept saying it was matted do you see? As if I can't see it.... I don't think this is great customer service do you? When I said she needed to back off basically and get out my face lol she angrily slammed a book/ laptop (it was startling so I wasn't paying attention to what it was) on the desk. Edit- these people are lying. Look at all the negative reviews they have. They are the ones who are inappropriate and rude- don't ever go here- I will never take this down. YOUR treatment of people is aggressive- and this will come back to you in karma. You are wrong here and you should be reported to the better business bureau. The girl at the desk is a full blown liar- she just says what we she wants in response to what I'm saying on the phone to make me sound so crazy to her audience- I'm merely asking basic care questions. Don't go here. You should be ashamed of yourself and Steve you have no idea what happened you're just literally making things up you weren't even there. Basically to conclude, no I'm not paying you to slam laptops or books angrily at me or to put fur in my face angrily- or to hang up on me when I'm upset about it- no that's not part of the services listed on the visit description. The doctor was too ashamed to face me so canceled me as a client instead of responding to my phone call about yes her staff but also my dog's issues- lol as if I'm so wanting to go back. Best of luck with your business. Emily- you don't work in health care - you're a receptionist. I'd say it's a stretch to say that the techs work in health care either. Just as a last statement these people are crooks and liars don't waste your money here.

    Northeast Animal Care - groomer - Updated May 2026

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