I was a patient here for several years when I lived in the area. The appointments were always easy…read moreto get on an emergency basis or to book up for a few days away, it was quicker to get an appointment with any doctor over a particular doctor. I was reffered on to several specialists when needed. A wonderful GP surgery for those in the area, a car park outside and a pharmacy over the road.

s a patient of 34 years at this practice I highly recommend Riverbrook to those people who are…read morelooking to register at a surgery. The Doctors are excellent, easy to talk to and they are incredibly caring. The Receptionists I can not fault, they too are professional and friendly. The Nurses are equally as kind and professional, especially Cheryl. Wonderful all round. Tracey Heraper

We have had mixed experiences with this doctors surgery…read more It a small surgery but I believe it is currently being extended. The secretaries seem to vary in quality, some are very helpful but some are miserable and quite abrupt and unhelpful given they are working in a place with sick people. The waiting room is cramped and needs a revamp. When a person is called to the doctor the name is read out via some system that uses an old phone strapped to the wall with parcel tape!! The doctors also vary in quality. There are a couple of lovely lady doctors there who are very helpful and have a good bedside manner. Some of the other doctors are not so good and quite dismissive. The maternity services are appalling, when I was pregnant, there was a different midwife every week and when I suffered problems, there was no midwife to contact which was disgusting.

I am very unhappy that one of the doctors at this practice has been accused by the GMC of allowing…read morea practice website to state she was a Member of the Roal College of Physicians and had a Bachelor of Science, when she had neither. Why have patients not been directly informed of this by the practice, as many would not wish to be treated by her until she has attended a fitness to practise hearing, by the GMC.

It's a small health centre and isn't the best decorated either, looks quite dingy inside compared…read moreto the outside. Despite that the waiting room is quite large and staff are friendly and helpful. The rooms are of a good size as well!

I joined this practice when I first moved to Kings Heath and I'm still there, over ten years later…read more They have seen me through two children, some fairly major illnesses and I have been very pleased with them. I like to shop around for things like this and I'm probably a nightmare of a patient as I want to know everything and question anything if I'm not sure or happy. I always feel listened to and involved in any treatment I've had. When the GP's look information up, they show me what they've found and I feel confident that they're giving the best advice they can. As a mum I have been vey happy with the help I've received from them. We've turned up quite a few times with various worries and hey have always made us feel at our ease and never made us feel silly for bringing our children along. They are also brilliant at phoning you back. Sometimes I don't want an appointment but am just looking for advice and if you phone and ask for a GP to contact you, they will. They spend time with you on the phone and are very thorough. From talking to other parents, I think we have a very good surgery and I would recommend.