Called looking for some tax/financial advice. 4 days later I get a call back and explain that while my husband and I have each done our taxes ourselves in the past we are now in a more complex financial situation with higher income, being married, having a child, investments etc. we were looking for someone to help us figure out our situation from a tax perspective as last year we ended up owing quite a bit unexpectedly. Gary told me that he only helps clients. I asked if he charged an hourly rate and if we could at least meet with him. I said that we were interested in becoming clients, but would prefer to at least meet first and discuss our current situation. Gary was reluctant to help me and stated that if I were one of his existing 400 clients he would probably be able to help, but that he thought I should just use the IRS online calculator. I explained that I had already done this and needed further professional help. Gary suggested I call someone else. I'm glad he is doing so well he can afford to turn down wealthy clients, but I'm very much not impressed. read more

Gary has been doing my taxes for 20+ years. I haven't left a review until now as I happened to see that someone gave him "1 star" which even after reading the review is completely unwarranted. (Side note: reviews need to be objective for them to be of any value. A 1-star review should be reserved for someone that shuts a door in your face, gives horrific customer service, etc. The system is not meant to be a subjective measurement of how personally offended you are at the moment that you didn't get what you wanted, or that you were told "no". Last bit: the fact that that '1-star' reviewer felt she had to mention that she wasn't treated in a manner commensurate with 'her wealth' speaks volumes.) I give Gary extra kudos for remaining in his integrity and saying, 'no'. Ok, off soapbox, which I only climbed upon to say that Gary is very knowledgeable, professional, stays current on the tax laws, has done a stellar job for decades, works hard for the fastest turn-around time, is flexible as heck with appointments, and on top of it is kind-hearted and easy to work with. So this is an Objective 5-star review. ;) -Linda, B. Meadow V. read more

Gary Henson has been doing my taxes since he was located in Auburn off of 49, back in the early 90's. I have the upmost confidence in his knowledge and advice. We have recommended NorthBrook Financial to our family and friends, and several currently use Gary especially during tax season. It's important to be able to trust the people who are between your money and the government. We trust Gary and highly recommend him to all those who need a man with mass skills in personal finance. read more

Gary is fantastic, he has been doing our taxes for the last 3 years and can't wait to have him do them again this year! I would trust no one else and am lucky that his office is down the street!! read more

Gary is fantastic...he's helped my whole family make solid financial plans and ease a lot of the stress we had about finances, in addition to giving us extra advice when we have small questions or need help. He's also a really nice guy to talk to. Highly recommended! read more