I received a call from collections 6 years after service. Insurance had not paid bills due to North Platte not providing a treatment plan. I had requested a plan to be submitted to my insurance multiple times and was told it had been done! 6 years later and now the insurance no longer will even consider paying the bill. I asked the CEO, Lisa, if they would reduce the bill being it was partly their fault and she said no! I will no longer use North Platte. read more