I have been a patient of Dr. Anne Stover for a lot of years, and, through many moves where I have…read morebeen out of state twice....once for 2 yrs. and once for 4 yrs. and she has always taken me back as a patient. I have never left her office feeling that I forgot to ask her something, didn't get everything taken care of or that I was not her main priority during the entire visit. She is right there and she is PERFECT in every aspect of a provider of health care in "every way" "every shape and form" and I would not go to anyone else in this area. Her heart is so huge and she listens to what you "don't say" as much as what "you do say'. I love her and thank her for being the best doctor "in every way" and thank her for always allowing me to come back when I did move!!!!!

I personally do not use Prima Health Care; however, my boyfriend goes here for his primary care…read morephysician and for emergencies. We always have the best experience here! The staff members are friendly and helpful. You get in and out pretty quickly. The waiting room is very comfortable and clean with nice seating, televisions, magazines, outlets for charging phones, laptops, etc. Hand sanitizer and tissues are available as well. The bathrooms are always very clean. I am really impressed with this place! I would definitely recommend Prima Health Care! Every experience here has been wonderful.

Doctors and assistants are wonderful. Corporate is a joke. They need to hire someone to answer…read morethe phones -ALL THE TIME. Can'teven make an appointment until someone calls you back. Can't take calls at work so this is useless.

I called the office and was instantly asked if we require an interpreter, it would have to come out…read moreof our own pockets or else the doctor will not accept us as new patients. This so-called "doctor" is in absolute and clear direct violation of the ADA laws. I've heard this individual is good with patients so as long as you do not require anything from him other than doctor visits, and prescriptions. However, quite horrible when it comes to accessibility issues. Go to this physician so as long as you remember not to inconvenience him and the horribly rude receptionist. The receptionist was very annoyed when I called. She was heard in the background and was rather an extremely rude, disrespectful staff that the physician hired, no doubt. On the other hand, look elsewhere if accessibility and human diversity rights are important to you, your loved ones and your friends. We must not ever hire a single physician that have issues providing accessibility to their clients. A doctor is only a true physician when he/she provides accessibility. Such physicians are out there and true assets to society.

Do you like wasting 3 months of your time, making 3 separate appointments and getting NOTHING done…read moreat any of them BEFORE you get to make an appointment with the actual doctor AFTER they make you wait until your deductible resets? If you answered yes, then advanced urology is the place for you!! In all seriousness. I had THREE appointments over THREE months, with the nurse practitioner who did absolutely NOTHING for me at any of them. I drove 40 minutes, waited 30-40 minutes each time only to have a 5 minute sit down with Jessica 3 times in a row so she could tell me "let's wait another 5 weeks to see if anything changes." No PSA blood work ordered, no CT scan (I was able to get into a new primary care who IMMEDIATELY ordered me one AND blood work after asking if this place did either thing based on what is suspected to be wrong with me and could not believe I had been there so many times and actually told "she doesn't want to order any tests or scans". I have to ask, if you guys read this, what is the point of going to your office if you're going to make me waste months of my time and money and not actually try to help me get better? I'm furious because I could have been receiving the same help im finally getting now FOUR months ago, and had my insurance deductible met at the time so this didn't cost me a fortune. Completely inadequate attempts at the slightest thing resembling "medical care". After those 3 visits (I was told I'd see her ONE time and then see the doctor, 3 visits later and 3 months wasted she finally decided to schedule me with the doctor, who I know for a fact from personal previous experience for an unrelated issue is not much better) I was told in 6 more weeks I could see the doctor. To give you a time reference I started seeing her in September 2020 and would have JUST YESTERDAY (Jan 27th) seen the doctor. Good thing I don't have cancer because I would be dead right now from having to wait this long to even attempt to get something resembling actual care. I don't know if Advanced or NEO is worse, they're both terrible for different reasons, but I know that what I've learned from all of this is 1. I'm probably going to have whatever is wrong with me forever because they waited so damn long to even try to actually do something about it, and I fear it's permanent now, and 2. Health care in NE Ohio completely sucks.