Once again, this clinic comes through when it is needed! As a parent, knowing this tried and true,…read morehigh quality urgent care is available for my child is invaluable. When your kid is really sick after hours or on the weekend, the last thing you want to have to think about is... where do I go? The answer is: here. I drive out of my way to get here, because it is completely worth it. Legacy Place is undergoing construction, so this might seem difficult to find, but do not despair, it is open. There is free, easy garage parking directly across from the clinic, a few steps away from the front door.The front door kind of looks like the back door because it faces that garage, but it actually makes a kind of private entrance that is not along the walkway where the other stores are. A nice security person opened the door to let us in. This clinic is for children only, so there is no exposure to sick adults. The waiting room is child friendly, as is the TV content, so my kid feels very comfortable. We recently were seen by an incredibly compassionate wonderful nurse who spoke directly to my son in a very child friendly way that he responded to so well. I felt so confident with her mannerisms and expertise. Followed up by a visit from a doctor who was also very real yet friendly. I love being in a child-centric space all over the building. After the visit was over, our nurse gave my son 2 coins to be able to use the toy machine before exiting. He loves the toy he receives and is currently asking when we can go back to the doctor! Thank you to the friendly staff at the front desk, our awesome nurse and doctor. A 24-hour CVS is nearby on Military, and it is easy to pickup late night prescriptions here.

We have had nothing but great experiences here~ we prefer the staff and their kindness more than…read moreour pediatrician. They always go above and beyond to comfort my little one, and treat him correctly. It's comforting knowing we come here and my son isn't crying about going to the doctor.

While in town had to come to Helix since my mom and I caught an upper respiratory infection from a…read morefamily member. I was so upset to have to go an urgent care during my vacation but the staff made the process so easy and frictionless. First of all Annie at the reception desk was so sweet and helpful! She obviously cares about her responsibilities and carries them out with kindness and efficiency. Carly the nurse and Dr. Casanova have wonderful bedside manner and made me feel heard and cared for. My mom and I were on my way to the pharmacy to pick up prescriptions in under an hour. Highly highly recommended.

I waited since 7:15am for this urgent care to open at 8am just to walk in sick as a dog and be told…read morethat they don't have a provider until noon. I recommend for all sick patients to find somewhere else to go, that will actually take care of your urgent needs, and not have you waste your time waiting for their building to open just to be told that nobody can help you.

This review is only for the staff at this location! Dr Wenger is the best. I've been a patient of…read morehis for 7 years. He is kind, considerate and knowledgeable. He takes time to explain the procedure and results. His office staff is the best. The nurses and staff during the procedure were awesome. Having worked in Health Care Administration for 30 years, it's easy to recognize excellent care. Do yourself a favor, get the extension of your Doctor's front desk and deal with them directly. Make your appts in the office and pay your bill there also. Don't even try to navigate the Gastric Health System switchboard. It is a nightmare. I rated them separately and they get 1 star.

While I appreciate and expect the very best care for my wife, I will and cannot ever understand why…read morethis organization remains in the 20th century stereotype of making patients wait. Arrived 15 minutes ahead of our 10 am appointment and unless we complained, we were finally moving forward and HOUR later. Others in the waiting room experienced the exact same experience. In the age of technology, this group took my $400 copay within minutes but a 10 minute procedure will take over 3 hours of my life. All to ensure that the heartburn she is experiencing is nothing more than that.

I went to 2 other urgent cares this morning. The first there were 6 people ahead of me I waited 40…read moremins and nobody went in. The staff was rude so I left. I went to cvs urgent care and they weren't allowing walk ins. So I found helix urgent care and went. I walked in the office was beyond clean and the front desk staff was very nice! I had my infant with me as well was worried they were going to say something with how weird everything is now with rona but they didn't mind. They took me back almost immediately. The nurses were great the nurse practitioner was great. I really had a wonderful quick visit! I highly recommend you go here if you're not feeling well. Skip the other urgent cares

I arrived early to my appointment and watched the main nurse vape on her way into the office. Then…read morewatched receptionist show up late. When I walked in they had zero interest in me they just wanted to BS about their personal lives at the front desk. I was told I would see a doctor but only saw a lacky nurse practitioner Vasquez that seemed aloof . They gave me a prescription and the Nurse Vasquez told me if this isn't strong enough after a few days to call her and she would call in a stronger medication. After calling 5 times to get a stronger medicaction no one ever called me back or called in the new prescription. And the front desk receptionist got angry with me for calling to do what Vasquez asked me to do.. Bad experience try another urgent care ..

Shontae, in the front office contacted me regarding an upcoming appointment that needed to be…read morechanged. She was AMAZING so helpful and kind and even called me back after I forgot to call the practice back for a new appointment several days later. She listened, took charge and did exactly what she said she would do! Although the practice is changing I would love to stay just because the first point of contact was so pleasant!

Dr. Beatrice Deshommes, is a wonderful doctor. She takes the time and listens to all my questions…read moreand concerns.

I was a patient there for about 11 years and was very pleased with my care from all the staff and…read moreDr.Dowie. I am a medical professional too so I expect a certain level of care from my doctors and Dr. Dowie's office always gave me that each and every time.

Listens to you. Acts on your behalf, professional, empathetic. Fast, quick, you're in and out and…read morethoroughly checked out, soothing environment. Quiet and clean. The portal is easy and responses are fast. I cancelled my appt due to a death in family and it was filled up with calls and portal message to reschedule. It did not fall in the cracks so your health is cared for the right way.

Good access and parking. Altogether very professional set up from reception to nurses to discharge…read more I attended for cataracts surgery and it looks like they support other doctors who require clean surgical facilities. On my visit could not be improved.

I love it when the service is on time. Parking was not a problem and the doctor was very…read moreinformative.

I am a 60 plus year old female who has enjoyed a very healthy, carefree life until a year ago when…read moreafter a severe case of bronchitis, I was diagnosed with Asthma, bronchiectasis and an immune deficiency. Dr. Perez is one of the most caring, patient and of course thorough physicians that I have had. If I have a question, either the staff or she answers it withing 24 hours. Dr. Perez has even called to find out how I was feeling when I had a concern regarding my health even though I should have directed it to my primary care. The office staff is friendly and the waiting room is always clean and neat. Thank you, Dr. Perez and staff for all you do.

I've been going here for two years and had no issue. recently got new management and I missed one…read moreappointment and without notice got charged 75$ fee for missed appointment. They won't schedule me and wont give me allergy shots after two years because I disputed the charge. the staff and management are trash and wasted my time