1. Norma's House Cleaner

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Norma's House Cleaner

5.0 (2 reviews)
Closed • 8:00 am - 4:30 pm

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Services - Norma's House Cleaner

Deep cleaning

Maid services

Move-in or move-out cleaning

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8 years ago

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8 years ago

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Amazing Cleaning Team - Post construction.

Amazing Cleaning Team

(34 reviews)

The Haight

***This isn't for their cleaning, since I didn't end up going with them***…read more While I didn't go with ACT, I have to say they were pretty impressive throughout the estimate process and she was great when she visited my home. If it wasn't for us just doing the work ourselves, we would go with ACT for certain!

Extremely unprofessional and a complete waste of my time. Amazing Cleaning Team presented itself as…read morea San Francisco cleaning company, but I was told the crew assigned to my appointment was coming from an hour away. Despite having a scheduled appointment, they informed me the cleaners would arrive 30-40 minutes late. I had already been quoted $300-$400 for cleaning a small unit that had been left in clean condition. The company scheduled the appointment for Saturday, but then began telling me about cleaners charging overtime on weekends--as though their own scheduling decisions and staffing costs were somehow my responsibility. When I pointed out that their crew was late and that they were wasting my time, the company responded by canceling my appointment altogether. No meaningful apology, no attempt to make the situation right--just a cancellation after I objected to their poor scheduling and lack of professionalism. I cannot comment on the quality of their cleaning because they never showed up. Based on their unreliable scheduling, misleading presentation, and terrible customer service, I would strongly recommend finding another cleaning company.

Ana’s House Cleaning  - the before and after of this apartment

Ana’s House Cleaning

(34 reviews)

Mission

Ana was very responsive to the inquiries, reason, showed up on time and provided great service…read morecleaning the two story loft we purchased recently. She came with a helper and the two of them were able to clean the place in 2.5hrs. Their work was very good, the place was mostly clean and we only needed touch ups. So will be able to tell more after we move in, and use her in future. Overall, pretty good job and reasonable.

I finally was ready for monthly house cleaning and wanted to start by treating myself to a clean…read morespace for my birthday coming up in a couple days so I reached back out to Ana. This time she brought 2 women with her. Great I thought. But I couldn't have been more wrong. She was a hour late but communicated so I was still ok at this point. Backstory- prior to her arrival I spent the whole morning (7:30-11:30am) doing laundry, changing my bedding, and doing dishes. Major issues right at the start. If you book Ana make sure to micromanage every aspect so you don't end up like me. I don't know why one of her helpers thought seeing a made bed with folded items on top needed to be touched. Especially without asking and confirming. They threw my freshly cleaned bedding and pillows on the dirty ground. Then proceeded to waste time putting a quilt inside a duvet cover. None of this was discussed or requested. I went to Ana and expressed my concerns, frustration, and issues with my bedding being removed and thrown on the dirty ground. I asked Ana to ask me before doing anything extra that wasn't requested in my quote. Then Ana chose to put some dirty dishes away causing me to now have to rewash a good percentage of my dishes. This happened right after I asked her to speak with me before doing anything extra, I did not request dishes to be done. Now my kitchen sink is dirty and filled with 4-6 hours worth of loads. I am going to have to spend 5-6 hours redoing the laundry of my bedding. And I'm going to have to run multiple loads of dishes causing hours of extra work I had already completed. Frustrated the helper put all my clean pillows on the floor but couldn't move things off the floor to actually vacuum the entire space. I really do not understand. I requested tile a grout cleaning on my bathroom floor, that was not done. There were still black markings I specifically asked to be cleaned still on the ground. Ana did such a great job on my last place but quality has changed. I wouldn't even be writing this updated review if she actually would have done what was asked, or removed the extra charge for tile and grout cleaning, or maybe gave a discount for being late and causing me hours of work to do since my bedding and dishes are now dirty because of her and her helpers. I am not sure how all this cost me $165 but I paid her to be done. Book at your own risk. I would NOT recommend. She was better when she first started out.

Blue Magic Cleaning Service

Blue Magic Cleaning Service

(42 reviews)

Marina/Cow Hollow

Scheduling with James was super easy and he responded right away. Martha and her team arrived about…read more10 minutes early so that she could take a look at the house and we agreed on what she could clean within my budget, we agreed they would deep clean the master bathroom and kitchen. It was a tough job, and they were excellent. The master bathroom and kitchen are both really big, and nothing had been professionally cleaned since the start of COVID six years ago. I keep things pretty tidy, but cleaning is hard, and there was definitely a good amount of accumulated grime. Martha and her team left everything absolutely spotless. I particularly appreciated the straightforward communication about what could get done, the willingness to work within my budget, and the ease of scheduling. James and Martha both speak excellent English, so it was very easy to explain what I needed done. Highly recommend working with these guys!

I have been using Blue Magic's services for the past year and have been very happy with them. It is…read moreeasy to schedule an appointment - I send a text to James and he always responds super promptly. I'm able to easily find an appointment time that works for me, despite them only servicing residential addresses Monday-Thursday. My cleaners always arrive on time and provide quality work. They finish when they say they will finish but don't cut any corners to do so. My place is always left clean and spotless. The payment process is also very convenient - you will receive an invoice after the cleaning services are complete and you can choose to either pay via card or directly through Venmo to avoid the credit card surcharge. Great company, would highly recommend!

Norma's House Cleaner - homecleaning - Updated October 2026

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