The people in this really care about their patients. From the warm welcome of the front desk staff,…read morethe careful way that both the intake nurse and PA listened to my needs and concerns and heard me. The phlebotomist who took my labs was also very friendly. I cannot recommend this place more!! 5 stars!!!

My college age daughter came to your clinic on Monday. She was told by the provider that there was…read morenothing wrong with her and to go home rest and take mucinex. They did not swab or test her for anything rather just assume she was fine and had allergies. She showed the provider a swollen lymph node in the back of her neck and was told by him it was from wearing her hair in a pony tail. Fast forward to her being progressively worse this week, we sent her to another urgent clinic. They took the time to do a thorough exam with testing for flu, strep, Covid and mono. We were able to find out what she has because of the actual testing not guessing. We will not be using Mercy Go Health urgent care ever again.

The receptionist are lazy and could care less that I'll people are the ones that frequent these…read moreplaces. Patient can't walk get them a wheelchair. Patient isn't good with computers check them in!

Terrible patient service. I tried unsuccessfully over for a week to get screening results to my…read moreprovider at another clinic. Paid $78 cash since they would not charge my insurance for it. I will NEVER go back. One star is too high. Don't waste your time at this place.

This is our 2nd time here first time was amazing but this time not so much mind you I have a baby…read morethat I'm getting seen. Gross

I love coming to this specific location to donate blood as the people here are also the kindest!…read moreThey genuinely try to remember every donor and truly care for each one like a special family member. The location itself is always clean with the friendly atmosphere as a bonus! This time each donor was able to receive a Grinch t-shirt as well as promoting that if you downloaded the donor app, you would receive a child's T-shirt as well, (which I got for my niece) and if you posted a photo with you & your mini's t-shirt, you would be entered in a chance to win $250!

People here from second I walked in have been apathetic rude and just overall unpleasant they call…read moreme nonstop. Want me to come in here because I give platelets which I understand is important, but at least be cordial and inviting when people show up not on your phone and acting put out if you have to tell me where to go what to do how to get started I will not be going back to Norman blood institute. I will be giving blood at Integris and other places but I'm done with Norman location Oklahoma blood institute.

April, the front desk lady, is either totally incompetent or just downright lazy! She refused to…read morecall and verify insurance saying " her system" was the Be ALL KNOW ALL on authorization. My husband called and verified and I did as well. Fully covered!!! She made my daughter cry, she's that horrible! I cannot believe this is what you want representing your business. Never Again! Btw, I take the 1 star back so I could warn others... this gets a zero!

As a PA, I have no trouble seeing another PA for my symptoms and my symptoms did not require an ER…read morephysician. I was quickly called to the exam room where the Med Asst. took vitals and wt. Shortly afterwards the PA came into the exam room. I actually prefer the treatment I receive @ Urgent Care vs. my PCP, cheaper and much quicker.

They dropped me for being in ICU twice and counting it as a no call no show . When I have…read moredocumentation with dates and times on them for each one . That shows I was in hospital . Office for scheduling are inpatient and rude , they hung up on me several times, another scheduler got a loud tone in voice and was super rude to me , the doctor wasn't bad . But, he did decide to tell scheduler supervisor to drop me . So, now all my medications that neede dPA on them including insulin I haven't had for 2 weeks . Is now not getting PAs and I'm having to look for a new doctor so I can get my medications . He also wrote scripts for name brand and the insurance doesn't cover it . Also, insurance says they do not see a PA sent it's been over a month since mid December .

Came in on Father's Day, and Karri and Karla were super helpful, friendly, and kind. I was seen…read moreimmediately and met with immediate relief and comfort from Dr. Crosswhite. Best urgent care experience I have had.

Last Sunday morning I took myself to Immediate Care of Oklahoma on 24th NW...Think it was about 9…read moream...{No wait} and WOW was I ever impressed! Charlene checked me in, {Very Friendly} Mark took my vitals {also Very Friendly} and then had a Complete Consultation with Dr. Marx, {who was Very Helpful and Very Friendly}! Dr. Marx prescribed some medicine for me but being Sunday my Pharmacy was closed.....but "The Good Doctor" found me a very nearby Pharmacy that was open! I swear if I could come to Dr. Marx at Immediate Care of OK-Norman for all my Medical Needs I would! The whole experience was Wonderful and Very Quick! At least now I know where to go especially for any of my urgent care needs!

Dr listened and was very knowledgeable. Staff super friendly. Didn't have to wait very long for…read moreX-ray results.

best clinic in the metropolitan area of oklahoma state. dr. j. smith and the staff are the best…read more 5 stars

Walked in and got seen within 30-40 mins. Doctor came in pretty quickly after nurse did the check…read moreup. Was put within an hr and got medicines.

Balance is a comprehensive physicians' group that treats women's health issues. They offer…read morepsychiatry, obgyn, sexual health, nutrition, and counseling services. My first visit lasted about 2.5 hours, and that was with the provider. If you can't get in with the MD, don't worry. The PA's and CRNP's are awesome. It was the most comprehensive appointment I have ever had. They are all so kind and caring. I see Stephanie Garrison and Leslie. The only struggle is that sometimes it can be hard to get appointments because they are very popular. They just opened a location in Edmond. It's worth it for suck skilled and comprehensive care.

If I could give them more than 5-stars I would. They are knowledgeable, friendly, and the PA I saw…read moreactually LISTENED to me and my concerns. They are FABULOUS and I would recommend them to anyone!!