Was fast to get a texh to my house and was helpful on explaining how insurance works for my water…read moredamage.

I live in Penticton. Horrible company, zero accountability. Have lost photo album sent to be…read morerestored. 9 months later still missing. Don't return calls. Brought us a box of things that aren't ours. Wrong label. While initial flood response was great, quickly toileted. Don't use these people. So glad that we managed contracting of repairs ourselves.

My House had a flood while we were away in Mexico. Once it was discovered, Winmar was very quick to…read morerespond and to communicate with me what was happening and how it was being addressed.  They were very prompt, professional throughout the whole process.   Being that we were away, it was even more important to have great communication for ease of mind.   The pack out and pack in team was beyond amazing.  We arrived back into Canada at the peak of the Covid Pandemic.  Forcing us to go directly into 14 day quarantine.  They were so helpful with getting a few things packed and dropped off for us at the Airbnb we had to direct go live in during our quarantine.  These were very uncertain times and they made this extra hard process painless. Have a flood and being displaced is no joke,  try having to go through this  during the Covid19 pandemic???   The team at Winmar put my mind at ease helping me every step of the way restoring my home after the flood. From day 1 the team was beyond helpful, kind, understanding and reassuring.

absolutely the worst experience of our lives. we had a flood on our rooftop deck in january…read more winmar for the second time in two years failed to address the igress ! in addition they provided us with a june 30th return date. a couple of months into the project they advised us by email ( no phone call ) that they were abandoning the renovation. its now looking like a september move in for us and we are out mega money. never use them and never trust their lies. simply disgusting !!