The "back-up" eyelash extension technician at Lashed Out by Shan in Simcoe, Ontario applied my…read moreextensions just hours before I flew to Europe last month. It took 2 separate optician appointments, antibiotic drops and 9 days for my right eye to heal from a corneal scratch resulting from her lack of care. I left a voice mail for Shan the day after I returned from Europe. She didn't respond. Four days later I sent an email detailing the issues - and there were several. I recounted my experience, including an optician's determination that the scratch was caused by a lash fragment lodged beneath my upper eyelid. The fragment was released when the optician flushed my eye with saline and she showed it to me. I asked Shan for a full refund as compensation for the time, expense and pain I endured while on a vacation I planned for a year. In response to my email, Shan said she wanted to make it right and she offered a set of lashes or a refill as compensation. I declined because I didn't want to risk further injury. Days later, I followed up and Shan offered a 50% refund. My response was that I had no choice but to accept what she thought was fair. I followed up 3 more times over 2 weeks because I never received a refund. Each time, Shan told me that Delanee sent it. I thoroughly searched all email inboxes before each follow up. In my final exchange of texts with Shan, because she never spoke with me despite my request to do so, she wrote that she didn't believe I was injured at her business. I trust the diagnoses of 2 optical professionals, and the presence of the symptoms and the lash fragment that came out of my eye during medical treatment. Corneal scratches need to be diagnosed by a doctor with the proper equipment. At the end of the lash application, my right eye was watery and painful when Delanee pried my eyes open with her fingers. This was the first time in my 18 years of getting lash extensions that I was unable to open my eye because they were glued shut in multiple spots. Other practitioners have released stuck lashes with tweezers in one or 2 places. It was painful and I expressed this. I did like the look of the lashes - I give credit where it's due. I've taken time to consider the value in posting this review and I decided it's important to share my experience to help inform others. The lack of a refund is secondary to the injury and the denial of any responsibility. My experience at Lashed Out by Shan indicates a lack of care for their customers.

great service very professional love the environment super nice team 10 out of 10 recommendEdread more

Penny is professional and caring. She enjoys what she does and it shows. on more than one occasion…read morein my appointments I could literally feel energy surging in my body, she also does cupping which helped my back pain tremendously!

Incredible service for manis/pedis, facials, massage, laser and wax hair removal, tattoos, tattoo…read moreremoval and piercings!! The cleanest and friendliest spa I have gone to with great prices and top-quality services - my gel polishes consistently last a month and piercings were painless!!

It's hard to rate a salon since you're actually receiving an individual service from an individual…read moreand not the whole salon itself, but overall, Dol-Mor is a great salon. I think the general consensus is that Dol-Mor is the best salon in Simcoe and it would be hard to disagree. In a small town overrun with chain-type hair dressers the Dol-Mor offers a real salon experience. It's lovely and hip inside. It's big and busy, which I for one am a fan of in a salon. I like to see stylists buzzing around me while I'm at a salon. See different cuts and colours happening around me is a part of my salon experience and this definitely happens at the Dol-Mor. A trendy and upscale salon that provides consistent service by talented stylists.

I had never been in interested in chiropractic care until I had a very serious setback with TMJ…read more My jaw was out of joint and my dentist was suggesting jaw surgery (yikes). On a friend's recommendation I looked up NUCCA, a type of chiropractic specialty focusing specifically on the top vertebrae of the spine. Dr Rios is one of the few practitioners in Toronto that specializes in this treatment, and I'm very happy to have found him. Within several visits I could feel a major change. This was after several months of not being able to chew food properly. Within 2 months of visits my jaw was completely back to normal, without having to undergo scary jaw surgery. I highly recommend him and his clinic.

I've been going to these folks for nine years and have always come away with a great haircut and a…read moresmile. I highly recommend them for their consistantly friendly and professional services. Convenient location and hours.

Tammy is a first class lady, who has been cutting my hair for over 10 years. Great service with a…read moresmile, and would not go anywhere else.

I called in last minute for a mani / pedi and Heather was able to get me in that day!! Everyone I…read moremet was very friendly and helpful. I love how my hands and feet feel afterwards. I've never been happy enough with a salon/spa to go back but I believe I have found my place! Prices were great for the service you receive. I will definitely be going back!

Amazing place like no other! Customer service is second to none. Highly recommend. Will not leave…read moreyou disappointed. :)

I have been going to wave wellness since they opened so like 6 years, I enjoy going but they have…read morehad many changes and recently booked a service in which I had to cancel which I notified them about 24 hours in advance on a day they were not open leaving a message that I wanted to rebook, Although being closed Sunday and Monday it's hard to contact them directly to cancel, so when I booked you have to put 50% down and there is a 48 hour cancellation fee, understandable but they kept my 50% deposit of my service even though I cancelled contacted them when they were not open! Just so everyone know it has to be 48 hours!!! Not a happy customer, and when I called to talk about this they took no exceptions, didn't care about how I had been a customer of theirs and were fine with the fact that I would take my service elsewhere!