This local electrical retailer has been in operation for almost 40 years. Their showroom is spacious with a lot of products on display, which is surprising when you consider that there are only two Noel Grimley shops and it's a local retailer.
All your household electricals are available here - flat screen TVs, fridges, washing machines, kettles, irons, DVD recorders... this place has the lot. They also manage to do quite well in competing with the large electrical retailers. Part of the reason for that is their customer service. As with many of the locally owned businesses or single shop retailers, they rely quite heavily on building a reputation and gaining a loyal customer base. The staff are very helpful, friendly, and knowledgeable, and they have a reputation as having a good attitude to after sales care.
A minor issue for me is the lack of understanding of the importance of being sufficiently represented on the internet - a free website off Weebly with a few special offers isn't going to cut it, and is something which I believe contributed to the demise of Laser, a much bigger electrical retailer that folded earlier this year. read more