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    Nista John, DMD

    5.0 (1 review)

    Services - Nista John, DMD

    Orthodontics

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    15 years ago

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    Alpine and Rafetto Orthodontics - Fairfax Team

    Alpine and Rafetto Orthodontics

    3.0(7 reviews)
    3.0 mi

    I have never written a review for a business, but we were treated so unbelievably poorly at the end…read moreby Dr. Fiss that I need to share this warning with anyone who's considering going to Alpine & Rafetto (former name). Let me start by saying that the staff and technicians are all wonderful and kind. My oldest child was here for 3+ years, and during that time his orthodontist left (Dr. O). We were never told about it and placed in the care of Dr. Fiss, whom we rarely saw at our visits during the third and final year of treatment. When we finally did see him and I asked him why there was such slow progress and when my child would be out of braces, he admitted that he would have done things differently than the previous doctor and blamed my child for not wearing rubber bands often enough (not completely true). He got very defensive with me. I told him that I have two younger children whom I was planning on bringing to his practice in the future, but this experience was very concerning. I thought knowing that he potentially had return business would make him more likely to do the right thing and complete my child's treatment. Guess what? He didn't care. The next week I received a CERTIFIED LETTER saying that he would no longer treat my son. I had paid in full for the treatment (within the first 2 years) and, clearly, he wasn't interested in finishing out the treatment since he was no longer getting paid for it. I was shocked and didn't even know that a doctor could do this. My son was left with braces on his teeth, treatment that wasn't finished, and Dr. Fiss had the nerve to write that he was proud of the work he'd done on my son's teeth, even though his smile wasn't perfect and his teeth weren't finished being corrected (his words). How is this even possible!?! In the letter, we were asked to return to their practice to get the braces removed. NO THANKS! I found Dr. Penna at Penna Orthodontics, who agreed to take my child on as a patient for a very nominal fee as my child's teeth were almost finished, and he completed treatment about 4 months later. Dr. Penna is amazing and sees my children at EVERY visit. Do yourself a favor and go to Dr. Penna. Dr. Fiss didn't care about my son, my family, and the "care" he did provide was, dare I say, harmful.

    disclaimer: i haven't actually started my treatment plan (six months of invisalign) yet, so i can…read moreonly speak for my first impression. i came upon alpine and rafetto through invisalign's website--so i was thoroughly unprepared for the all-encompassing beach theme. i could see how a too-cool-for-school tween getting braces for the first time might find this childish, but as a 25-year-old paying for my teeth with my own money, i was delighted. walking into the office was like turning a corner at trader joe's and finding an orthodontics aisle. though all the staff were wearing normal scrubs, i strongly suspect that hawaiian shirts are not an uncommon sight. also like at trader joe's, everyone who helped me was very kind, knowledgeable, and accommodating. i felt taken care of at every step of my invisalign consultation process.

    Photos
    Alpine and Rafetto Orthodontics - At the 2018 American Association of Orthodontists Annual Session - Washington DC

    At the 2018 American Association of Orthodontists Annual Session - Washington DC

    Alpine and Rafetto Orthodontics - ARO Team Christmas Party 2017

    ARO Team Christmas Party 2017

    Alpine and Rafetto Orthodontics

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    Alpine & Rafetto Ortho - ARO towels spotted in Rehoboth Beach!

    Alpine & Rafetto Ortho

    4.3(12 reviews)
    11.4 mi

    I have never written a review for a business, but we were treated so unbelievably poorly at the end…read moreby Dr. Fiss that I need to share this warning with anyone who's considering going to Alpine & Rafetto (former name). Let me start by saying that the staff and technicians are all wonderful and kind. My oldest child was here for 3+ years, and during that time his orthodontist left (Dr. O). We were never told about it and placed in the care of Dr. Fiss, whom we rarely saw at our visits during the third and final year of treatment. When we finally did see him and I asked him why there was such slow progress and when my child would be out of braces, he admitted that he would have done things differently than the previous doctor and blamed my child for not wearing rubber bands often enough (not completely true). He got very defensive with me. I told him that I have two younger children whom I was planning on bringing to his practice in the future, but this experience was very concerning. I thought knowing that he potentially had return business would make him more likely to do the right thing and complete my child's treatment. Guess what? He didn't care. The next week I received a CERTIFIED LETTER saying that he would no longer treat my son. I had paid in full for the treatment (within the first 2 years) and, clearly, he wasn't interested in finishing out the treatment since he was no longer getting paid for it. I was shocked and didn't even know that a doctor could do this. My son was left with braces on his teeth, treatment that wasn't finished, and Dr. Fiss had the nerve to write that he was proud of the work he'd done on my son's teeth, even though his smile wasn't perfect and his teeth weren't finished being corrected (his words). How is this even possible!?! In the letter, we were asked to return to their practice to get the braces removed. NO THANKS! I found Dr. Penna at Penna Orthodontics, who agreed to take my child on as a patient for a very nominal fee as my child's teeth were almost finished, and he completed treatment about 4 months later. Dr. Penna is amazing and sees my children at EVERY visit. Do yourself a favor and go to Dr. Penna. Dr. Fiss didn't care about my son, my family, and the "care" he did provide was, dare I say, harmful.

    Erica Rose has been AMAZING every time I come in contact with her! She is an excellent…read morerepresentative for Alpine and Rafetto! She is kIND, professional and efficient. I love going into the office and seeing her or speaking on the phone with Erica!! Thank you for being so KIND!!!

    Photos
    Alpine & Rafetto Ortho - Our "INCREDIBLE" team on Halloween 2018!

    Our "INCREDIBLE" team on Halloween 2018!

    Alpine & Rafetto Ortho
    Alpine & Rafetto Ortho - Drs. Fiss, Oweisy and Rafetto

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    Drs. Fiss, Oweisy and Rafetto

    Rawlins Orthodontics - Mom is smiling, too!

    Rawlins Orthodontics

    4.2(10 reviews)
    11.6 mi

    We absolutely LOVE everyone at Rawlins Orthodontics. Both of our girls go here for expanders,…read moreretainers etc. From the very beginning the staff made my VERY worried 10 year old comfortable and never pushed her EVER to make happen whatever needed to happen. They are excellent with kids. They are clear about instructions, plans and I love that the payment is just a lump sum for the total treatment, no matter how long it takes. Billing is SO easy to navigate with them. Appointments typically run on time with very brief waits in the waiting room. We have not been the easiest family but they ALL are so kind and patient with our girls needs. Dr. Rawlins makes going to the orthodontist fun and positive. It's clear his staff is very happy there. He has a warm bedside manner, explains things to kids and parents in a way they understand and I would wholeheartedly recommend this practice to anyone. The office is clean, the parking is easy, the location is great!

    My daughter has been a patient of Rawlins Orthodontics since 2022 and has loved the personal…read moreattention received during the entire process of helping her achieve the smile she had always wanted. From the friendly front desk/billing staff to the assistants and of course, Dr. Rawlins himself, she always felt welcome and relaxed (which says a lot for a teen to want to go to a doctor's office :)) Appointments were always on time and Dr. Rawlins always talked us through the next steps. I would HIGHLY, HIGHLY recommend this very family-oriented practice!

    Photos
    Rawlins Orthodontics - Best buds

    Best buds

    Rawlins Orthodontics - Adults love us, too!

    Adults love us, too!

    Rawlins Orthodontics - The Rawlins Fam

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    The Rawlins Fam

    Nista John, DMD - orthodontists - Updated May 2026

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