My family has been coming to Dr. Scott for over 25 years…read more I now live in the Midland area and after multiple bad experiences with the treatment of my cats and dogs at other vets we have for the past 15 years driven back to Big Rapids and Dr. Scott for our pets. We trust no one else! You will not find a more considerate and loving staff. They always treat our pets like family, listening to any concerns we may have and providing us with options and answers. The staff is great about follow up as well, you can depend on them to contact you if additional information or questions are needed.

No follow up-They do tests and exrays and give meds but NO FOLLOW UP- YOU HAVE TO CALL THEM....They…read moredo care about one thing very much, MONEY.

I have never seen a man with skills like Dr Pol. That man can put his arm up a cows vagina like no…read moreone I have ever seen. And while he is up all in there, he can flip the calf and tie it up for extraction. He does this trick almost every episode. Very impressive.

We have been going to Dr. Pol since 2014. Today, our cat was having trouble breathing. At 5:10 p.m…read more my husband called and asked if we could get Gabby in and he explained the whole situation; he was told that they are not an emergency vet and he would have to go to Mt. Pleasant or Big Rapids. Within 10 minutes of my husband hanging up, Gabby passed away in my arms. Would I recommend Dr. Pol? Not now.

We drive the extra miles from Newaygo to Big Rapids to go to this vet... they have always been top…read morenotch with all of our dogs. we have many vet options much closer to us but we prefer Pleasant View- they always do what's best for the animals- the staff is EXCELLENT. They are especially empathetic when we have to make the hard decision to let our babies go- we are never rushed and they are very supportive. We won't go anywhere else! Dr Gilbert may not be the most personable to deal with but he is excellent with the animals and his staff more than makes up for it. Dr Gilbert Sr is the old school vet that helps with old school remedies instead of expensive treatments if they both do the same thing. There is a reason they have a lot of clients! :)

We went there for a short time.Wasn't long before we weren't happy with the place at all. Very…read morecrowded to many clients. We lost our sweet little girl, I think it was from not very good care at all. We had to take her to the emergency vet in Grand Rapids, She was dying, her heart was so enlarged and her lungs were full of fluid. She was in heart failure. It was such a shock we had no idea she was that sick. We were never told she had an enlarged heart. She was having trouble breathing. It cost her, her life. We can't bring her back I highly suggest you not take your pets there if you love them

Best Vet in the area, hands down. Been going for over a decade. Very caring and helpful staff. It…read moreis the only place my family trusts with our pets, would never go anywhere else. Dr. Davids saved our golden retriever's life. Really like supporting a local, family owned, small business, rather then some big corporate place like pet smart or similar.

I found the vet techniques very kind, caring and helpful! The veterinarian was knowledgeable, kind…read moreand practical. He performed surgery on my 13 year old Golden and a year later we are still doing very well and we are very thankful for his talent and help.

Our black kitty, Abby had an appointment at 6:40pm for routine checkup/shots. Plus I wanted to get…read moreher flea and tick stuff. Their staff was fast and friendly/ Abby has been going there for past 9years. Abby trusted Dr. Judy with shots and standard exam. We were on our way home inside half hour. They really give fast professional service, while caring for our animals. I would not take Abby anywhere else. These folks seriously have whats best for our animals in mind. Bonnie Kolarik

If you have ever questioned the "care" you have received from Cedar Animal Hospital, I strongly…read moreencourage you to file a complaint with the State of Michigan Dept. of Licensing and Regulatory Affairs: Board of Veterinary Medicine. The full report and disciplinary documents can be found here: https://bit.ly/LawrenceNauta

This place is wonderful! My parents bring their golden here, and my step-dad refers to the owner as…read more"the dog whisperer." They always do full grooming, and the dog always looks fantastic when they are done! My husband and I just decided to give them a try. Our german shepherd mix hates getting his nails clipped (it took 5 people at the last vet we took him to - stores like PetSmart can't handle him). The staff at Pampered Pets got all of his nails clipped in under 10 minutes, and our dog loved the owner. Best part? The price was beyond reasonable - only $5! Highly recommend this place to anybody!

I drive out of my way past many, many groomers to bring my dog to Shelly at Pampered Pets. My dog…read moreis terrified of other dogs but is perfectly comfortable there with all the dogs. He loves Shelly and is actually excited to go there. Not only do they do a great job grooming but they have provided me some great advice concerned health and food choices. I wouldn't trust anyone else with my dog.

Dr Ryan and the staff are wonderful. Mu dog Sammy is very protective of me so he is not the best…read morebehaved doggie when we visit Howard City Vet. Everyone is always patient with him and me with his barking and growling. I appreciate everything they do for my Sammy. I have been taking him there since he was 3 months old and would never change Vets. Dr Ryan is very kind and explains everything in a very concise manner so I know exactly what to expect. I highly recommend this Vet office.

This vet's office has no compassion & is totally in it for the money. Not the animals. I have had a…read moresick animal that saw them twice this week. They keep asking us to bring the animal back to possibly to do an x-ray when she is well enough. Today would be the 3rd day they will be seeing her. Between myself and another family member we have been scheduling appointments. We both work. Surprise, some people work for a living. I thought my family member called there this morning & let them know neither one of us could bring her today. They called & let me know they were charging me $25 for a no show. I get they could've taken another appointment since we didn't show up. Honestly, I drive by them a few times a day & they do have their slow times. It's not like we had the appointment scheduled months in advance. The receptionist just kept reminding me that I will owe them the $25. It's so great they weren't concerned about my sick, dying animal. This used to be a great place when Dr. Lepley was the vet. Now they try and over charge for everything and have such a lack of compassion for the animals and owners. Very sad.

Everyone there is so friendly and I know they really care by the way they treat my pets and me…read more Their prices are very reasonable. Much more so that other place I have checked in the area. I have been here for 10 years. I don't plan on changing.

Quite a few years ago I did a veterinary internship while I was a student here. I walked into the…read moreclinic and Kevin was doing a spay on a dog that was waking from injectable sedative, not under general anesthesia and the poor dog was under horrible distress and pain. A site that will never leave me. Kevin instructed me to give additional injectable sedation and told me if I reported this to the school, he would ruin my ongoing education and career. All these years later, I regret keeping my mouth shut to this jerk.

Such kind people! We had to say goodbye to our beloved 16 year old dog and they were so…read morecompassionate. They arent our regular vet - we were at our summer cottage but when we called in the morning they said they always make time for these difficult situations. We are so grateful.

We recently moved to the area and sad to say the first vet need was to support our dying elder dog…read more No one closer in proximity to our home would help. This office helped us during the most difficult time of saying goodbye; and they did it the same day we called. They brought us thru a side entrance and into a comfortable, private room. The compassion and care for us can never be repaid. Forever grateful and we will be bringing our other 3 animals for care.

As a dog mom, leaving your dog for surgery is never easy, but Dr. Katie Johnson and the entire team…read moreat Family Friends Veterinary Hospital made me feel completely at ease. Buzz recently had a tumor removed, and everyone was so kind, caring, and reassuring throughout the whole experience. You can tell they truly love what they do and genuinely care about their patients. They went above and beyond for both Buzz and me, and I couldn't be more grateful. I highly recommend them to anyone looking for a veterinary team that treats your pet like family.

I've trusted Family Friends with the care of three dogs and two cats for more than six years…read more Unfortunately, my recent experiences have left me concerned about a decline in communication, transparency, and clarity around costs. Most recently, I paid $250 for my dog to be seen during regular hours. Less than 24 hours later, her condition had worsened. She was lethargic, still wasn't eating after three doses of medication, and was continuing to bleed from her rectum. Because no regular drop-in appointments were available, I was directed to urgent care and charged another $500, including approximately $130 in fees added to the prescription costs. I called the office and spoke with Jill about the unexpected charges. While she apologized that I was unhappy with the experience, no adjustment was offered. I recognize that, as a pet owner, I can always ask more questions. However, transparency should also be part of the care provided. During that initial visit, I was told that my dog had torn her other ACL less than four months after undergoing a knee surgery that cost more than $4,600. Only after that surgery was I told that dogs that tear one ACL can be predisposed to tearing the other. That is information I would have appreciated having when considering treatment and the potential long-term costs. After more than six years as a client, I'm disappointed to feel that I now need to be much more proactive about uncovering costs, alternatives, and potential outcomes before agreeing to treatment. If you choose Family Friends, I recommend doing your research, asking detailed questions, and making sure you fully understand the treatment options, alternatives, and associated costs before proceeding.